• Oversee all supply chain operations involving 3PL partners, web carriers, and distribution center appointment scheduling • Act as the central point of communication for supply chain activities, including transportation and DC coordination • Conduct regular coaching and performance reviews while providing ongoing guidance and development opportunities for all associates • Manage and maintain communication across supply chain operations to ensure service levels are met • Oversee key functions including appointment scheduling, inventory and warehouse operations, vendor onboarding, customer escalations, and backorder management • Coordinate and communicate project and holiday planning activities across internal teams, DCs, and 3PL partners • Maintain and update performance metrics and review internal processes for continuous improvement

• Identify and develop strategic opportunities to present to Category Management leadership • Lead collaborative efforts with other Supply Chain functions • Responsible for strategic contract negotiations to include financial value and business terms • Initiate, develop, and manage Request For Proposals (RFP) on identified strategic opportunities

• Serve as the connective tissue between dbrand, our retail partners, and our 3PL network – making sure inventory is in the right place, in the right quantity, at the right time. • Monitor key retail customer programs, cross-functional projects, and strategic initiatives, providing the Supply Chain team with regular milestone updates that nobody has to chase you for. • Review retail customer forecasts and deliver actionable insights that move demand metrics in the right direction. • Ensure complete supply chain readiness for promotions, new product introductions, distribution changes, and item transitions – no last-minute scrambles, no missed launches. • Develop and maintain strong working relationships with buyers, category managers, and retail operations teams. • Oversee and communicate critical supply chain activities impacting retail customer order flows – factory closure schedules, warehouse physical inventory planning, order management process changes, you name it. • Partner with retail customers on store-level inventory replenishment, promotional inventory builds, and seasonal planning. • Analyze point-of-sale data, sell-through rates, and weeks of supply to recommend strategic order adjustments and assortment optimization. • Identify trends in store-level performance, and proactively address service-level gaps or excess inventory risks before they become someone else’s problem. • Serve as the primary point of contact for 3PL partners on inventory management, order fulfillment accuracy, and shipment scheduling. • Track 3PL key performance indicators – including On-Time Shipping, Order Accuracy, and Inventory Accuracy – and hold partners accountable to the standard. • Investigate and resolve fulfillment exceptions, shipping delays, and receiving discrepancies in close collaboration with 3PL teams. • Build and maintain dashboards that track inventory health, fill rates, On-Time In-Full metrics, and retail customer scorecards. • Conduct deep-dive root-cause analyses on supply chain disruptions, service failures, and inventory variances, recommending swift corrective actions. • Identify and implement process improvements to enhance inventory turns, reduce carrying costs, and improve overall supply chain efficiency. • Present key insights and strategic recommendations to internal leadership and external customer partners on a regular cadence.

• Lead end-to-end implementation, rollout, and support projects in SAP Logistics and Supply Chain modules. • Analyze business requirements and translate them into SAP functional designs and solutions. • Configure SAP modules such as MM, SD, PP, WM/EWM, LE, and related supply chain processes. • Conduct workshops with business stakeholders to gather requirements and define process improvements. • Design and document business processes, functional specifications, and test scenarios. • Coordinate with technical teams for custom developments, enhancements, and integrations. • Support data migration, testing cycles (unit, integration, UAT), and go-live activities. • Provide post-go-live support and continuous improvement recommendations. • Mentor junior consultants and contribute to internal knowledge-sharing initiatives. • Ensure best practices, SAP standards, and compliance with project methodologies.