• Manage the business relationship with both established and prospective Direct Accounts within the Catalysis area • Deliver annual / quarterly financial targets in line with the Company’s budget • Develop and grow relationships with customers • Develop new sales opportunities (customers / products) • Support and coordinate new product introductions to customers • Proactively participate in the innovation product portfolio aligned to the Company’s aspirations and goals • Manage the Opportunity Pipeline within CRM customer management system • Accountable for pricing implementation, handling customer complaints and assisting in credit control queries • Participate in the monthly forecasting procedure • Grow the business aligned to the company’s strategy and aspirations • Attend and represent the company at industry conferences and exhibitions • Travel to customers / events

Drive pipeline through proactive outbound efforts while managing customer renewals and expansions. Build strong relationships with decision-makers and develop strategic account plans to maximize impact and ensure alignment across functions.

Title: Strategic Account Manager - Vaccines - Los Angeles, CA Job Description: Job title: Strategic Account Manager-Pacific West Location: Los Angeles, CA (remote/field) About the Job The Strategic Account Management organization is a highly skilled forward-thinking sales team serving our largest and most complex customers, while also managing our highest valued vaccine contracts. The customers we call on primarily include Health Systems, IHNs, Medical Groups, PBGs, FQHCs and state Awardees. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilities: - Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional internal and external team members as needed. In this capacity, the SAM will assume responsibility for assigned strategic customers and manage each as a business partnership on behalf of Sanofi. Additionally, the SAM will bear full responsibility for building a strategic account plan for assigned accounts, as well as organizing and deploying the appropriate resources within Sanofi to drive value co-creation with customers and meet/exceed Sanofi's revenue targets. - Effectively manage and grow a network of trust-based relationships with external stakeholders to generate revenue through genuine partnerships within Sanofi's largest and most complex customers. The SAM will develop a deep understanding of the customer's business which includes their pressures and drivers, priorities, as well as their related challenges and opportunities. They will maintain working knowledge of the customer's business model, strategic goals and objectives, and their position within the healthcare environment including value-based health care, their competitors, and financial levers. - Identify and qualify high value opportunities within their accounts by working directly with the customer to develop and drive growth strategies, team-to-team alignment, and executive relationships together with internal cross-functional team members. Accordingly, the SAM will conduct business coaching and strategy session with their account teams to facilitate the co-creation of customer value and ensure ongoing internal alignment and account growth. The SAM will function as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation and customer engagement. About You Basic Qualifications Minimum required skills & experience: - Bachelor's degree required - 5+ years of field sales or account management experience - Internal candidates with a consistent history of performance along with demonstrated capabilities or competencies may be considered with less experience. - Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers - Proven ability to translate health system market knowledge and develop strategic plans with internal stakeholders - The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple projects. - Broad field sales experience with demonstrated success working with P&T committees, decision makers & influencers in Hospitals, Health Systems, IHNs and other large-organized customers - Possesses strong business acumen and strategic thinking skills - Self-directed and organized with excellent execution and planning skills - Ability to adapt and change in a shifting environment - Excellent communication skills both written and oral - Must possess valid driver's license, be eligible for insurance coverage and must be able to safely operate a vehicle Minimum preferred skills & experience: - MBA or other advanced degree - Strong data analytics - Experience working in Market Access, Pricing, Contracting or Finance - Proficient with MS Office and customer management databases - Experience leading teams with demonstrated impact & influence with key internal stakeholders Travel: - Ability to travel up to 75% of the time to customers, conventions, training, and other internal meetings. Why Choose Us? - Bring the miracles of science to life alongside a supportive, future-focused team. - Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. - Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. - Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents. #GD-SP #LI-SP #LI-Onsite #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $146,250.00 - $243,750.00 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

• Manages a team of national account managers and account support staff focused on account relationships, stewardship, support; responsible for developing business plans for account retention, issue resolution, escalation management, and account support. • Oversees the dedicated support team for accounts with enrollment services and solutions. • Leverages business relations with internal partners to quickly resolve account concerns or questions. • Coordinate with other departments to optimize overall account satisfaction; identify and track issues, conduct root cause analysis of persistent issues or sub optimal processes; develop solutions with partners to better support accounts. • Oversees the development of quality controls; assists with reporting to ensure data integrity; assists with developing trigger reporting. • Serves as an account management subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of products, services & technology. • Collaborates with internal stakeholders on RFPs and go to market strategy. • Manages and collaborates with each operational area to ensure overall organization growth and success. • Develops and manages budget forecasting, manage hiring activities, team goal setting, semi-annual team assessment and calibration activities, and renewal/retention planning. • Develops the department’s key activities to ensure adherence to training expectations; develops training strategies to help the department stay abreast of best practices. • Coordinates strategic project initiatives and process reviews; ensures successful delivery of project expectations, including, but not limited to timeliness of completion, adherence to budgetary constraints, establishment of clear objectives, and facilitation of group discussion and decision making. • Stays abreast of current trends and best practices in customer service, development, functional operations, and technology; directs, maintains control, and appraises performance of all operational functions for the department; maintains appropriate communications within area of responsibility, advising division senior management accordingly. • Performs other duties as required.