• Own end-to-end consulting engagements, ensuring exceptional quality and alignment with customer and PEXA strategic objectives. • Build trusted relationships with senior customer stakeholders, becoming a valued partner rather than a vendor. • Represent PEXA at customer forums, industry events and executive-level engagements. • Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders. • Deliver compelling, insight-led product demonstrations. • Support the development of business cases, value propositions and transformation roadmaps. • Facilitate detailed design workshops to understand customer processes, operating models and strategic goals. • Design scalable, robust solutions that maximise value realisation from PEXA adoption. • Provide delivery assurance throughout customer programmes, working closely with Client Delivery Managers and cross-functional teams. • Identify and manage key risks, dependencies and stakeholder expectations. • Champion best practice across scope, design, testing and readiness activities. • Ensure high-quality outputs that support both customer outcomes and internal knowledge sharing. • Partner with customers post go-live to identify optimisation opportunities and benefits realisation initiatives. • Provide market and customer insights that influence PEXA's product strategy and roadmap. • Contribute to the evolution of consulting frameworks, methodologies and delivery standards. • Mentor and support colleagues across the Client Delivery team. • Provide leadership across cross-functional initiatives and, as the business grows, potentially lead a multidisciplinary team.

Role Description We are seeking a passionate and motivated Advisor to join our growing online instructional team. The ideal candidate believes all students can succeed and is committed to creating interactive virtual learning experiences that inspire curiosity and critical thinking. Responsibilities - Student Advising & Case Management - Serve as the primary case manager for a caseload of up to 60 students. - Lead onboarding and orientation for new students to ensure a smooth transition into Uplift. - Conduct regular bi-weekly 1:1 advising sessions focused on relationship-building, goal setting, and holistic student support. - Plan and facilitate weekly advisory meetings. - Support student retention efforts through proactive outreach and intervention strategies. - Manage off-boarding processes, including “win-back” attempts and documentation of concerns and outcomes. - Tiered Student Support & Intervention - Implement Uplift’s MTSS Tier 1, Tier 2, and Tier 3 support models. - Conduct weekly student check-ins and proactively identify barriers to student success. - Develop and monitor long-term academic and personal goals with students. - Complete Educational Development Plans (EDPs) for assigned students. - Collaborate with staff to develop and monitor Student Success Plans for Tier 3 students. - Academic Monitoring & Engagement - Monitor student attendance and implement intervention protocols as outlined in Standard Operating Procedures. - Track academic progress and address academic risk indicators. - Connect students with Engagement staff and support resources as needed. - Facilitate NWEA assessment cycles, including testing sessions, score uploads, and goal tracking. - Support and facilitate twice-annual Parent-Teacher Conferences. - Data & Administrative Excellence - Maintain accurate, real-time documentation of all student interactions and interventions in Pulse and Skyward. - Monitor and respond to student risk flags within required timelines. - Analyze and use student data to support student achievement and retention. - Meet or exceed established performance metrics and KPIs. - Collaborate closely with advisory teams, principals, and support staff to improve student outcomes and school performance. - Additional Responsibilities - Counsel and guide students as needed. - Participate in team meetings, peer shadowing, and collaborative planning. - Support school improvement initiatives. - Perform other duties as assigned. Qualifications - Proficiency in Google Workspace applications and tools. - Strong communication and relationship-building skills. - Exceptional organization and attention to detail. - Strong data analysis and problem-solving abilities. - Effective time management and prioritization skills. - Ability to work independently in a fast-paced, autonomous environment. - Professional phone and virtual communication skills. Preferred Qualifications - Empathetic and student-centered mindset. - Resilient, adaptable, and solutions-oriented. - Strong ethical judgment and discretion. - Collaborative team player with a high level of personal accountability. Benefits - Competitive salary based on experience and qualifications. - Health, dental, and vision benefits. - Retirement plan options. - Professional development opportunities. - Remote work environment. Company Description Uplift Michigan Online School is a student-centered virtual learning community dedicated to providing high-quality, engaging, and equitable online education for learners across Michigan. Our mission is to empower students through innovative instruction, strong relationships, and personalized academic support.

Role Description The Senior Lifestyle Consultant will own and assist the full customer journey from demo through successful implementation, go-live, and beyond. Responsibilities include: - Learning Jenzabar software - Gathering and reviewing client business practices - Delivering dynamic/high energy and engaging presentations of SONIS - Configuring software - Training end users on the software - Documenting training/consulting engagements The Consultant must be a proactive, self-starting professional and be able to travel. This position requires a solid understanding of Student Information Systems, along with a general understanding of higher education regulations, requirements, and policies associated with key student-based offices. Qualifications - BS, BA Degree, or equivalent experience - 5+ years (3 years must be in Higher Ed) - Experience working in one or more of the following functional areas: Admissions, Financial Aid, Registration, Advising, Student Life, Business Office, Advancement - Experience with Jenzabar’s SONIS Student Information System - Ability to work independently - Excellent organizational skills - Ability to communicate well with others - Ability to work in a team environment - Comfort level with evolving and ever-changing technology - Ability to translate technical complex concepts to functional end users - Strong problem-solving and software troubleshooting skills required - Excellent written and verbal communication skills - Proven effective listening skills - Ability to follow a project plan with attention to detail and follow through - Excellent presentation skills (to various audiences - executives & individual contributors) - Proficient with Microsoft Office Suite and other desktop applications - A passion for winning Requirements - Perform customer needs assessments and solution finding sessions - Review customer operations to find improved business process opportunities - Understand product capability gaps or functionality to define ways to handle them using partners, product enhancements, etc. - Define the best company solutions which address requirements of prospect business - Design and deliver product presentations based on the customer assessment - Request and coordinate resources required to support sales efforts - Provide responses for product and technical requests - Participate at conferences, tradeshows, and other events as required by Sales Management and Product Marketing - Stay up to date with the latest Jenzabar software releases and provide regular briefings on changes for the team - Provide knowledge and training on products to peers, presales and sales staff in the organization - Demonstrate an in-depth understanding of the company products, functions, features and benefits - Establish and maintain connections with user groups, industry groups, etc. - Practice continuous learning through self-guided reading and research of relevant business practices, including the student journey, strategies in higher education, analytics, and workflow - Consult with and train end users on optimal configuration and use of Jenzabar’s Student Information System(s) - Perform assigned project tasks with minimal supervision - Follow established methodology to meet project deliverables for all assigned tasks - Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule - Communicate information clearly, accurately, and timely to Jenzabar and client project team members - Gain a sound understanding and knowledge of the client's requirements - Understand the client’s business processes as they relate to the software - Exhibit excellent follow-up skills, including the development of detailed project documentation - Collaborate with Project Manager and other project team members in executing assigned projects - Stay abreast with industry trends and technologies - Solicit various viewpoints on potential implementation solutions - Share knowledge and insights - Other duties as assigned by management - Work with Support by taking Calls in a Round Robin Queue and perform testing of solution(s) and/or product on an as needed basis - Willingness to travel (~50%) Benefits - Medical Insurance - Life Insurance - Dental Insurance - Vision Insurance - PTO - Paid Parental Leave - Paid Holidays - Short Term Disability - Long Term Disability - 401K - Educational Assistance

• Own and assist the full customer journey from demo through implementation, go-live, and beyond • Learn Jenzabar software • Gather and review client business practices • Deliver engaging presentations of SONIS • Configure software • Train end users on the software • Document training/consulting engagements • Perform customer needs assessments and solution finding sessions • Review customer operations to find improved business process opportunities • Define company solutions addressing requirements of prospect business • Design and deliver product presentations based on customer assessment • Request and coordinate resources for sales efforts • Provide responses to product and technical requests • Participate at conferences, tradeshows, and other events • Stay updated with Jenzabar software releases and provide briefings on changes • Provide knowledge and training on products to peers and sales staff • Demonstrate understanding of company products and functions • Establish connections with user groups and industry groups • Practice continuous learning through self-guided reading and research • Consult with and train end users on optimal configuration • Perform assigned project tasks with minimal supervision • Follow established methodology to meet project deliverables • Work cooperatively in a team environment to accomplish project deliverables • Communicate accurately and timely with project team members • Understand client’s business processes as it relates to the software • Exhibit excellent follow-up skills and develop project documentation • Collaborate with Project Manager and project team members • Stay abreast of industry trends and technologies • Solicit various viewpoints on potential implementation solutions • Share knowledge and insights • Take Calls in a Round Robin Queue and perform testing of solutions as needed • Willingness to travel (~50%)