Role Description The Human Services Research Institute (HSRI) is seeking a full-time Project Manager I to join its Population Health team and help plan, operate, and grow innovative health data projects that improve health care nationwide. The Project Manager I will work under minimal supervision across multiple concurrent projects and collaborate with various experts to deliver project goals on time, within scope, and within funding parameters. - Lead the planning and implementation of a project; facilitate the definition of project scope, goals, and deliverables; and define project tasks and resource requirements. - Support the strategic planning of multiple health care databases through the development and implementation of effective strategies for state-level health data collection, release, and analysis. - Develop and maintain detailed project plans for multiple, concurrent projects. - Document project details and track action items, issues, and risks through completion. - Implement budget control, planning, and process optimization. - Assure a reliable flow of information and successful execution of project activities. - Offer technical support in project-related areas, such as requirements gathering, portal training, and compliance activities. - Manage project resource allocation; plan and schedule project timelines; track project deliverables using appropriate tools. - Provide direction and support to project team; quality assurance; monitor and report on progress of the project to all community partners. - Present reports defining project progress, problems, and solutions. - Implement and manage project changes and interventions to achieve project outputs. - Evaluate and assess project results. - Manage the work of subcontractors and consultants. - Build, develop, and grow any relationships vital to the success of the project. - Help identify resource requirements and work to align the assigned project team on project scope. Qualifications - Bachelor’s degree or equivalent with a minimum of 5 years’ related experience required. - Knowledge of, or interest in, U.S. health care policy, state government role in health care, multi-payer databases, public health care payers, claims processing, and/or claims data analytics. - Clear and direct communication skills, including the ability to concisely articulate ideas, concepts, thoughts, and perspectives to a variety of internal and external audiences. - Highly proficient in collaborating with project end-users, business partners, and technical team members to deliver high quality deliverables and services. - Advanced knowledge and experience with computer software and hardware, including programs and applications. - Strong interpersonal communications. - Outstanding grasp of information technology concepts and processes. - Must be able to effectively prioritize and execute project tasks in a high-pressure and visible environment. - Demonstrate initiative and set high personal standards of performance; maintain a consistent, high level of productivity. - Promote teamwork and team-building. Requirements - Project Management Professional (PMP) Certification from the Project Management Institute (PMI) or other industry recognized certifications preferred. - Familiarity with Smartsheet, Jira, Confluence, and other project management tools preferred. - Familiarity with State of Maine health policy and/or health care system. Benefits - Health. - Dental. - Short- and long-term disability. - Life Insurance. - 403(b) retirement plan. - Flexible spending accounts. - Education assistance program. - 10 paid holidays. - Remote work stipends (e.g., home office improvements, internet/mobile services). Location This is a remote position with an option to work from our Cambridge, MA, office, which is accessible by public transportation. HSRI does not permit remote work arrangements based in the U.S. Virgin Islands, Puerto Rico, and outside the United States. Must have unrestricted authorization to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. Hours Full-time, Monday-Friday, 40 hours per week. This position allows flexibility in core hours. Salary Range $62,800 - $91,075. Pay is commensurate with skills and experience. How to Apply Interested candidates are encouraged to submit a cover letter and resume/CV through HSRI’s Career Center. You can also mail materials to: Attention: Human Resources Human Services Research Institute 2336 Massachusetts Ave. Cambridge, MA 02140 No phone calls or email inquiries, please.

Role Description We are seeking a seasoned Senior Project Manager to drive complex, tiered initiatives and ensure flawless execution from discovery to launch. Unlike traditional PM roles that operate in a silo, this position works in lockstep with our Client Success team to deliver seamless implementations and ongoing project support. You will independently own and be accountable for project success, but you will do so as a highly collaborative partner, actively looping in Client Success Managers (CSMs) to help them establish strong footing as the primary relationship managers who drive long-term ROI for ClassWallet. Responsibilities - End-to-End Project Ownership: Independently assess complex client needs, architect comprehensive project plans, and maintain ultimate accountability for successful project delivery. - Client Success Partnership: Work in tandem with the Client Success team, intentionally engaging CSMs regularly and including them on recurring client calls to position them as the primary relationship managers. - Value & ROI Alignment: Collaborate with CSMs to ensure project delivery seamlessly transitions into long-term value creation and expected ROI for ClassWallet clients. - Tiered Project Management: Successfully manage "projects within projects," balancing interconnected workstreams and navigating multi-layered dependencies. - Stakeholder & Vendor Alignment: Serve as the primary point of contact for multiple third-party vendors and foster collaborative relationships across all levels of the organization. - Detail-Oriented Tracking: Maintain rigorous oversight of project timelines, resources, and deliverables using tools like Asana and MS Project to ensure execution without being "on an island." Qualifications - Certification: Active, current Project Management certification (e.g., PMP or equivalent). - Cross-Functional Collaboration: A highly collaborative, adaptable, and approachable interpersonal style with a proven track record of partnering closely with client-facing or account management teams. - Communication: Sharp, articulate verbal and written communication skills with a proven ability to influence and engage stakeholders at all organizational levels. - Technical & Operational Rigor: Exceptional attention to detail with hands-on proficiency in project management software (Excel, MS Project, Asana, or similar). Preferred - Public Sector Experience: Prior experience successfully managing or navigating government projects. - Scale & Scope: Experience operating at a Program Manager level, overseeing portfolios of interconnected projects. - Tooling: Strong hands-on experience specifically within Asana. Benefits - Excellent salary and benefits commensurate with experience.

Role Description Human Services Research Institute (HSRI) is seeking a full-time Project Manager II to join our Population Health team. The Population Health team builds data systems to collect, analyze, and report health care data to improve the quality of health information available for research, policy, and practice. Our data helps health policy makers improve population health and health care delivery and aids consumers in choosing where they receive care. The Project Manager II position will direct the planning, operation, and growth of leading-edge health data projects that use data to transform health care across the nation. This role is responsible for working simultaneously on more than one project within a cross-functional team – including public health experts, data engineers, data scientists, research associates, project managers, and subject matter experts – to achieve project goals and deliverables on time and on budget. This role is expected to strategically and tactfully determine resolutions to issues as they arise without direction, and anticipate consequences of actions, potential problems, or opportunities for change. Additionally, the Project Manager II will provide leadership in project management by planning, directing, and coordinating complex project activities for major project functions, and manage and direct all phases of the project to ensure the goals and objectives are accomplished within the prescribed timeframe and budget. Qualifications - Bachelor’s degree or equivalent with a minimum of 7-10 years’ related experience, or master's degree with 2-4 years. - Knowledge of, or interest in, U.S. health care policy, state government role in health care, multi-payer databases, public health care payers, claims processing, and/or claims data analytics. - Clear and direct communication skills, including the ability to concisely articulate – verbally and in writing – ideas, concepts, thoughts, and perspectives to a variety of internal and external audiences, at various levels throughout the organization. - Highly proficient in collaborating with project end-users, business partners, and technical team members to deliver high quality deliverables and services. - Demonstrated ability to serve as a subject matter resource and provide guidance to business partners and project teams. - Demonstrated ability to provide leadership, set direction, and align project teams and business partners around project goals. - Able to proficiently use Microsoft Office Suite, including Excel and Project. - Advanced knowledge of project management methodology. - Outstanding grasp of information technology concepts and processes. - Excellent leadership, interpersonal, communication, and presentation skills. - Meeting facilitation skills, including the ability to clarify complex ideas and broker consensus among disparate stakeholders. - Excellent time management skills, with the ability to self-regulate and prioritize tasks appropriately. - Ability to manage responsibilities independently, meet agreed-upon timelines, and produce accurate, high-quality work. - Promote teamwork and team-building. - Able to delegate work and oversee others’ deliverables production. Requirements - Project Management Professional (PMP) Certification from the Project Management Institute (PMI) or other industry recognized certifications preferred. - Familiarity with Smartsheet, Jira, Confluence, and other project management tools preferred. - 2-4 years’ supervisory experience preferred. - Familiarity with the State of Maine health care system. Benefits - Health - Dental - Short- and long-term disability - Life Insurance - 403(b) retirement plan - Flexible spending accounts - Education assistance program - 10 paid holidays - Remote work stipends (e.g., home office improvements, internet/mobile services) Location This is a remote position with an option to work from our Cambridge, MA, office, which is accessible by public transportation. HSRI does not permit remote work arrangements based in the U.S. Virgin Islands, Puerto Rico, and outside the United States. Must have unrestricted authorization to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. Hours Full-time, Monday-Friday, 40 hours per week. This position allows flexibility in core hours. Salary Range $74,600-$110,975. Pay is commensurate with skills and experience. HSRI is committed to pay equity in providing employees with equal pay for equal work and carefully considers a wide range of compensation factors, including, but not limited to, prior experience, education, certification(s), license(s), skills, expertise, location, internal equity, and other factors that are job-related and consistent with the organization’s needs. Our offer of employment takes into consideration total compensation, including benefits. How to Apply Interested candidates are encouraged to submit a cover letter and resume/CV through HSRI’s Career Center. You can copy/paste the URL into your browser: HSRI Career Center You can also mail materials to: Attention: Human Resources Human Services Research Institute 2336 Massachusetts Ave. Cambridge, MA 02140 No phone calls or email inquiries, please.

Role Description Seasoned expert in end-to-end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationships with internal teams, clients, and vendors. A Sago Senior Project Manager is an expert in customer success and a highly productive member of the team, managing high volumes and complex projects, providing support to junior members of the team, and always seeking deeper expertise and areas for improvement. - Execute flawlessly multiple high complexity research projects independently at different phases from sale to delivery - Be the point of contact for clients, internal teams, and vendors - Review project specs and research design for fielding and data collection - Continuously monitor project elements, anticipate/identify potential problems and manage to resolution - Manage external vendors and partners to meet project timeline and budget qualifications - Communicate with clients and internal teams throughout the project cycle to provide project updates, recommendations, and liaise with senior staff on any issues - Work within Sago systems effectively throughout the life cycle of the project - Work collaboratively with clients to provide timely updates on progress of the project - Deploy sample, coordinate with vendors, and monitor throughout the field to ensure field completion of required quotas on schedule, including reports, quota reports, field reports, etc. - Collaboration and supporting internal and external teams in coding, analysis, reporting - Validation and preparing of data deliveries - Meet client’s expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects - Share information amongst the team on tools and approaches that help with efficiencies in daily tasks, help with training and shadowing when required - Anticipate problems and can resolve them independently the majority of the time, otherwise escalate them to your TL/Manager - Strive to continually improve internal processes - Other duties as assigned Qualifications - Bachelors’ degree and/or equivalent experience preferred Requirements - Must have 3-5 years of experience working in a Project Manager role or relevant experience - Experience as a Market Research PM or Senior PM is desired - Experience with research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus - Experience in DIY survey tools and/or panel software usage is a plus Benefits - Medical - Dental - Vision - 401K