• Build new integrations end-to-end and contribute to the platform that supports them. • Spot patterns across integrations and pull them into shared abstractions so the next ten don't repeat the last one. • Work on more than the standard API-and-poll model: webhooks, callbacks, iPaaS bridges (Okta Workflows, Tines), and browser-driven flows where vendor APIs fall short. • Collaborate with cross-functional teams to ensure high-quality integration solutions.

• Manage complex customer issues and share your technical expertise to ensure timely, accurate solutions. • Engage with our customers through virtual meetings, chat, and email to manage their expectations, set priorities and resolve technical issues related to our products, including configuration and networking. • Work closely with our Product and Engineering teams providing customer feedback to help identify new features and functions. • Deliver excellence to our customers, our company, and our colleagues.

• Work with Design and Product to improve and maintain the application experience for both our customers and merchant partners • Review and understand high level feature requirements to propose implementation options and define user stories • Collaborate cross-domain to further understand potential impacts and limitations of proposed requirements • Actively engage in agile processes including sprint planning, retrospectives, and daily stand-ups • Oversee delivery of features step by step: develop implementation plans, coordinate tasks with teammates, communicate with stakeholders, devise testing strategy, and deliver to production • Help to evaluate priority, troubleshoot, and resolve bugs across the stack • Research and implement emerging technologies to improve system performance and customer experience • Drive front-end strategy within the team, with a focusing on maintainability and extendibility • Champion new ideas to shape strategy for the Tech organization as a whole • Act as a technical mentor, guiding engineers on best practices and modern standards pertaining to UI development • Participate in code reviews to ensure high-quality standards as well as share knowledge across the team • Improve application observability to better understand customer behavior and identify areas for improvement • Minimize application bundle size and load times to minimize friction • Utilize AI tooling in day to day tasks to streamline implementation cycles

• Design and build backend services that power verification orchestration, risk evaluation, and automated approval decisions. • Develop and evolve rule engines and decisioning systems to increase automation coverage across products. • Integrate external data providers (e.g., Plaid) into resilient, scalable workflows. • Improve document automation pipelines including classification, extraction, and fraud detection systems. • Build and maintain APIs, Kafka events, and service contracts that enable product teams to consume verification capabilities. • Build platform capabilities that enable reusable financial data connections across products while improving automation, observability, and connection lifecycle management. • Partner with underwriting, and verification teams to streamline Plaid data usage and accelerate the adoption of financial signals in decisioning models and automated workflows. • Collaborate with ML teams to productionize risk models and ensure decision correctness at scale. • Contribute to platformization efforts to standardize Verifications stages and enable cross-product reuse. • Strengthen compliance, data integrity, and observability across verification systems.