• Support a Senior Sales Executive and be responsible for day-to-day interactions with prospective customers • Schedule conference calls and meetings for the VP of Sales with prospects • Develop strong content knowledge of the healthcare industry • Research potential prospects • Create a strategic outreach plan with Vice President of Sales to target prospective customers • Cold call and email to schedule meetings and conference calls • Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives • Communicate with prospective customers including chief health care executives • Achieve weekly, monthly and quarterly goals through scheduling of meetings • Prepare background material and market research in preparation for all sales meetings • Manage post-sales meeting follow-up such as scheduling follow-up calls • Maintain internal database to track key performance metrics • Own calendaring, logistics and administrative responsibilities for all sales processes • Manage special projects as necessary

• Qualify inbound and outbound leads to determine business opportunities • Prospect and identify potential clients through outbound calls, emails, LinkedIn, and other outreach methods • Schedule meetings and product demonstrations for Account Executives or Sales Managers • Build and maintain relationships with prospective customers • Research target accounts, industries, and decision-makers • Maintain accurate records of outreach activities and lead status within CRM systems • Follow up consistently with prospects throughout the sales process • Collaborate with sales and marketing teams to improve lead generation strategies • Meet or exceed daily, weekly, and monthly outreach and pipeline goals • Stay informed on company products, services, and market trends

• Own pipeline and quota across multiple product motions. Take full accountability for CQO and closed-won pipeline targets for TMS (4 reps) and Payments (3 reps) — activity, conversion, and quota attainment are yours to drive. • Be the coach your team talks about years from now. Build a coaching culture grounded in individualized development plans, weekly 1:1s, structured call reviews, and consistent feedback loops. Move your SDRs beyond scripts and toward genuine discovery, objection fluency, and consultative outreach. • Set and hold daily activity standards. Maintain clear expectations and use data to identify gaps early, coach to conversion, and distinguish activity problems from conversion problems. • Build the Payments motion from the ground up. The Payments SDR team is three months old. You’ll help define what “good” looks like, prove the model, and create the playbook before we scale it. • Hire exceptionally well and ramp fast. Own the full talent lifecycle — hiring and onboarding SDRs who are coachable, competitive, and aligned with our values. Build onboarding infrastructure that gets reps to quota faster with every iteration. • Maintain Salesforce hygiene and GTM reporting accuracy. Ensure clean, reliable data across both tracks so leadership always has a clear view of pipeline health and rep performance. • Coordinate cross-functionally across product lines. Align with Inbound, AEs, Product, and Marketing on TMS and Payments motions — ensure leads are properly routed, messaging stays sharp, and SDR handoffs to AEs are high quality. • Experiment like a scientist, document like an operator. In a hypergrowth environment, playbooks go stale fast. Continuously test new sequences, messaging angles, and outreach approaches — then turn what works into structured, repeatable training that scales across the team. • Contribute to the broader revenue leadership conversation. Share what you’re learning — what’s working, what’s breaking, what the data is telling you — so we grow smarter as an organization, not just faster.

• Engage with customers using a variety of outbound tactics and leveraging a Go-To-Market tech stack • Contribute to establishing strategies and best practices within our SDR team • Work with our sales team to identify, source, and book productive conversations with business owners as well as marketing and sales executives • Go above and beyond delivering your quota to help your teammates and the company succeed • Identify opportunities to learn and advance within the revenue team at Hatch or beyond