• Provide strategic and operational leadership for Drug Product programs supported through external manufacturing and testing partners. • Build systems/processes and organize resources to establish and achieve product release cycle times • Provide QC oversight of CDMOs and contract test laboratories (CTLs) • Direct and oversee method validation and transfer activities, including tech transfer to an external CDMO, to ensure GMP compliance • Assist with PPQ readiness and BLA preparatory activities • Lead QC investigation of quality events including laboratory investigations, OOS/OOT and deviations, and support manufacturing investigations at CDMOs and CTLs • Support development of specifications for raw material, drug substance, intermediate and final product testing, and stability testing • Author and review test methods, protocols, reports, and associated documents • Support data trending and quality metrics • Support regulatory submission activities • Collaborate closely with QA, Regulatory, Supply Chain, MSAT, AD, and PD groups and external key partners • Monitor and evaluate external laboratory performance using KPIs, driving improvements in efficiency and right-first-time execution • Assist with continuous improvement of quality and compliance • Regularly perform QC Person In Plant activities at Obsidian’s CDMO facilities, and other duties as needed.

• Provide evidence-based teletherapy to K–12 students in IL school districts, collaborating with school counselors and families • Participate in case consultations and contribute to clinical program development as we grow

• Deliver high-quality, evidence-based psychotherapy to older adults in a virtual setting. • Design personalized treatment plans to meet the unique needs of each patient. • Work independently while being part of a collaborative and supportive care team. • Manage electronic documentation efficiently using our streamlined EMR system. • Participate in regular team meetings, supervision, and training to ensure best practices.

Role Description As a Recurring Care Specialist at Float Health, you will play a vital role in driving operational success and delivering an exceptional customer experience. You'll be responsible for coordinating nursing care by interfacing with specialty pharmacies, nurses, and patients, and maintaining relationships with all parties throughout the life cycle of a recurring patient. Leveraging various technology platforms, you'll ensure timely, accurate, and efficient scheduling and communication to support seamless care delivery. - Handle high volumes of communication and scheduling tasks: - Respond to or action approximately 40 Zendesk tickets - Answer up to 30 phone calls - Schedule between 10 to 30 patient visits per shift - Proactively identify and communicate opportunities for process improvement - Work cross-functionally with operations, product, and engineering teams Qualifications - 1+ years of experience with medical scheduling - Excellent critical thinking and problem-solving abilities - Highly organized and capable of managing competing priorities - Exceptional customer service and communication skills - Comfortable working both independently and as part of a team - Tech-savvy and confident navigating multiple platforms - Prior experience in healthcare or familiarity with medical terminology is strongly preferred Requirements - Strong organizational skills - Excellent attention to detail - Proactive, solutions-oriented mindset - Ability to manage and prioritize multiple tasks in a fast-paced environment - Strong sense of accountability and integrity Benefits - Medical, dental, vision - 401k matching - Unlimited PTO with minimum days - Paid parental leave - Phone & internet monthly stipend - Annual Learning Stipend - HSA & FSA - Voluntary Life, Accident, Hospital, and Critical Illness Insurance - Zero commute. Work wherever you are (on or around US hours)