• Build relationships with clients using a consultative approach to drive value and become a trusted extension of their team. • Strategize with clients to identify business objectives and align to brightfin capabilities. • Position yourself as a strategic partner to key stakeholders and champions within-named accounts. • Effectively manage total revenue & commercial health of our existing. • Proactively diagnose and mitigate churn risk clearly and drive resolution strategies, advising sales leadership on ideal resolutions. • Maintain an active pipeline of forecasted renewals and expansions to meet total revenue. • Drive consensus across multiple stakeholders (internal and external) to achieve business. • Partner with your Solution Architect, our Delivery Team and leverage product expertise to solution for a customer’s pain points.

• own and grow strategic enterprise accounts by expanding wallet share, driving contract renewals, and winning competitive conversions across IVD portfolios • build and manage senior stakeholder relationships (CXO, clinical, procurement) to position long-term partnerships and enterprise-wide solutions • lead complex deal execution including pricing, tenders, negotiations, and cross-functional coordination to deliver profitable growth • drive accurate forecasting, pipeline management, and VoC-led account plans to ensure predictable revenue and high customer retention

• Developing and executing demand generation campaigns and commercial strategy to support the growth of the CE hardware and consumables business in the Americas • Acting as a business owner, analyzing key performance indicators, integrating them with broader market knowledge, and arriving at impactful conclusions • Supporting the Americas CE sales team by aligning market development activities with regional sales objectives • Translating market insights into actionable commercial direction, enabling funnel health through proactive collaboration • Equipping the sales organization with strategic messaging, competitive intelligence, and customer-driven value propositions

- Develop and own the gold and metal mining customer segment across Southeast Asia - Drive commercial growth by identifying new business opportunities, developing value‑based solutions, and creating win‑win outcomes for customers - Engage with mining customers at a technical and commercial level, including process engineers, operations, procurement, and management - Apply strong technical understanding of metallurgy and metal mining processes, equipment installations, and chemical treatment processes to identify suitable activated carbon applications - Develop and execute segment‑level business plans, including market mapping, opportunity prioritization, and growth strategies - Support customers with solution development, including application selection, performance discussions, and technical positioning of activated carbon products - Actively build and leverage a professional network across metal and gold mining operators and industry stakeholders across the region - Manage key projects and opportunities from early identification through to commercial closure, in collaboration with technical and other internal teams - Monitor market trends, customer needs, and competitive landscape within the metal mining sector - Travel frequently, particularly within the Southeast Asia Region, to support customer engagement and business development activities