• Estruturar, evoluir e escalar o Design System; • Garantir consistência, eficiência e qualidade entre múltiplos produtos; • Conectar design e engenharia, definindo padrões e governança; • Treinar designers no uso do system; • Facilitar decisões sistêmicas e organizacionais.

Role Description We are looking for an experienced Senior Product Designer, Growth focused on helping more people feel confident taking their first step to start therapy. This is a high-impact role where small design decisions can meaningfully improve access to mental health care. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do - Own the end-to-end member onboarding experience, from sign-up through the first session, balancing immediate iterative improvements with a solid long-term vision. This includes user research, ideation, wireframing, prototyping, and high-fidelity visual design. - Improve activation and early engagement by identifying drop-off points, designing solutions, and iterating quickly through A/B tests and rapid experiments. - Design personalized experiences by leveraging AI to understand and adapt to client needs, preferences, and constraints. - Make data-driven decisions by working directly with data science and product partners to analyze user behavior data, interpret A/B test results, and translate insights into actionable design improvements. - Collaborate with cross-functional teams, partnering with product to define problems and achieve business outcomes, with marketing to align on messaging and goals, and with engineering to ensure feasibility and high-quality implementation of designs. - Contribute to our design system to ensure consistency and efficiency. Qualifications - 5+ years of experience in product design, with at least 1 year focused on growth in a B2C or B2B2C environment. - Strong portfolio demonstrating a data-driven approach that includes B2C growth initiatives. - Highly skilled in interaction design, prototyping, and visual design. - Lean approach to product design, prioritizing delivering the most concise experience that still provides value. - Deep empathy and user obsession, driven by our mission to make therapy accessible to all. - Strong analytical mindset and experience with A/B testing and lean user research methodologies. - Advanced proficiency in modern design and prototyping tools (e.g. Figma), including experience building components using best practices such as auto-layout, variants, tokens, and grid. - Actively explores and incorporates AI and evolving product design practices into workflow when it improves quality and efficiency. - Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders to build alignment. - Genuine desire to create inclusive products, keeping up with the latest accessibility standards. Requirements - Experience at a telehealth or digital mental health company. - Deep understanding of how to use data analytics tools (e.g., Google Analytics, Amplitude) to inform design decisions. - Proven success in optimizing funnel conversion for mobile-first consumer products. - Experience designing AI-assisted product experiences. - Comfort working in an experimentation-driven environment. Benefits - Comprehensive Medical, Dental and Vision plans coverage since day one. - Pre-tax benefits: HSA/ FSA. - 401k Retirement Savings Program with matching up to 4%. - Voluntary benefits including disability, basic life or pet insurance, etc. - Monthly Wellness Stipend to promote mental and physical self-care. - Flexible PTO and Remote First Environment. - Regular team events, including Wellness Workshops and Team Building Events. - Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

• Define, maintain, and evolve the company's Mobile Design System, ensuring it meets usability and performance standards • Track and analyze user behavior with analytics tools to find key areas of friction and opportunities for design improvements within the component and how users interact with it • Design and refine reusable UI components, patterns, and guidelines to enhance efficiency and scalability across product • Collaborate with product teams to ensure a seamless and cohesive user experience across web and mobile platforms, aligning with product identity and user needs • Regularly evaluate the success of implemented design changes through user feedback, A/B testing, and performance metrics, ensuring continuous iteration and improvement • Maintain clear, detailed documentation to support adoption and facilitate effective use of the Design System by all teams

• Run the discovery and requirements gathering process for new websites and clients looking to update existing websites. - Lead requirements gathering sessions with clients to assess their needs and determine mandatory functionality. - Conduct heuristic evaluations and provide recommendations based on best practices and past experience. - Review and analyze competitor sites to determine best practices and incorporate related patterns and findings into site recommendations. - Work with cross-functional teams to incorporate insights from strategy, SEO, and development teams to create a holistic recommendation. - Website analytics experience, understanding how analytics can translate into UX recommendations. - Usability testing experience a plus. *Translate business needs into functional requirements and new site or feature designs.* - Create wireframes, flow diagrams, sitemaps, and high-fidelity prototypes that illustrate how requirements translate into new mobile and desktop experiences. - Present recommendations and conduct working sessions to review design concepts and documentation with clients and incorporate their feedback. - Work with junior UX designers to assign and mentor their work.