• Positioning and market launches of our products • Developing messaging, market analyses, and differentiation strategies • Supporting the sales teams with materials and insights • Market, target audience & customer analysis • Creating and maintaining pitch decks, one-pagers, and product presentations • Leading the go-to-market strategy for new products and features • Responsible for internal product briefings and coordinating launch communications • Coordinating external announcements and follow-up activities after launch

• Lead Intuitive India's Product Marketing vertical • Define portfolio strategy and go-to-market execution • Drive adoption and value validation for product suite • Build and sustain relationships with key opinion leaders • Mentor and grow team members

Role Description As a Product Enablement Specialist, you will play a key role in elevating Product Management capability across the organization through scalable learning experiences, practical enablement programs, and role readiness initiatives. This role goes beyond traditional training delivery. You will help Product Managers strengthen core Product Management capabilities while enabling them to apply those skills effectively within the Genesys environment. Working closely with Product leaders, Product Operations, and subject matter experts, you will design and operationalize onboarding, continuous learning, launch readiness, and workflow enablement experiences that improve Product Manager effectiveness and organizational alignment. This is a highly collaborative, strategic, and hands-on role ideal for someone who thrives in ambiguity, enjoys building scalable programs from the ground up, and can translate complex product and organizational expectations into practical, engaging learning experiences. Key Responsibilities - Product Management Capability Development - Design and deliver scalable learning experiences that strengthen Product Management capabilities across areas such as: - Storytelling and executive communication - Stakeholder management and influence - Prioritization and decision-making - Customer empathy and discovery - Value articulation and strategic thinking - Partner with Product leadership to align learning initiatives with Product Management expectations, career development, and organizational goals. - Translate business and organizational needs into structured learning journeys with measurable learning objectives. - Program Design & Enablement - Design, build, and maintain enablement programs that support onboarding, continuous learning, role readiness, and Product Management excellence. - Develop engaging enablement materials including presentations, facilitator guides, playbooks, e-learning modules, videos, and knowledge resources. - Create scalable, practical learning experiences that enable Product Managers to apply concepts effectively in their day-to-day work. - Ensure learning experiences are interactive, engaging, and aligned with adult learning best practices. - Practical Application & Workflow Enablement - Enable Product Managers to apply learning within the Genesys operating environment through onboarding programs, launch readiness initiatives, Product Ops processes, AI-enabled workflows, and cross-functional collaboration practices. - Support the operationalization of Product Management best practices through structured enablement, guidance, and scalable resources. - Translate complex product, process, and organizational concepts into actionable and user-friendly learning experiences. - Training Delivery & Facilitation - Facilitate live, virtual, and blended learning sessions for globally distributed and cross-functional audiences. - Support the rollout of new tools, processes, product updates, and organizational initiatives through structured communications and enablement activities. - Manage training schedules, participant communications, and learner support throughout program cycles. - Cross-Functional Collaboration - Partner closely with Product, Product Operations, Engineering, Customer Success, Marketing, HR, and other stakeholders to ensure content accuracy, relevance, and alignment with business priorities. - Collaborate with subject matter experts to document best practices and simplify complex concepts into clear, practical guidance. - Build trusted relationships across teams to support enablement adoption and continuous improvement. - Measurement & Continuous Improvement - Track participation, engagement, knowledge retention, and readiness metrics to evaluate program effectiveness and impact. - Gather feedback from learners, managers, and stakeholders to continuously refine content and delivery approaches. - Stay current on enablement trends, Product Management practices, learning technologies, and instructional design best practices. - Tools & Knowledge Management - Maintain and organize content within LMS platforms, enablement systems, SharePoint, knowledge bases, and related tools. - Ensure learning materials remain current, accessible, scalable, and aligned with Genesys standards and branding. Qualifications - 5–7 years of experience in enablement, instructional design, learning & development, Product Operations, Product Management, training, or related fields. - Strong understanding of Product Management practices, workflows, and operating models within SaaS or technology organizations preferred. - Demonstrated ability to design and deliver scalable learning programs and enablement experiences. - Proven facilitation skills with experience training hybrid or distributed teams. - Experience developing adult-learning content across multiple formats including live, virtual, and self-paced learning. - Exceptional communication, storytelling, and stakeholder influence skills. - Strong project management and organizational abilities with experience managing multiple priorities in evolving environments. - Ability to simplify ambiguity and translate complex organizational expectations into practical, scalable guidance. - Experience collaborating cross-functionally with Product, Engineering, Customer Success, Technical, or Operations teams preferred. - Experience with LMS platforms, enablement tools, SharePoint, Articulate, Rise, or related learning technologies preferred. - Comfortable working in fast-paced, evolving environments with a high degree of ownership and autonomy. Success Indicators - Increased Product Manager readiness, engagement, and capability development. - Accelerated onboarding and time-to-productivity for new PMs. - Strong adoption of Product Management best practices, tools, and workflows. - High learner engagement and positive feedback from Product teams and leadership. - Delivery of scalable, practical, and impactful enablement experiences aligned with Genesys strategy. Compensation This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $98,600.00 - $173,400.00 Benefits - Medical, Dental, and Vision Insurance. - Telehealth coverage. - Flexible work schedules and work from home opportunities. - Development and career growth opportunities. - Open Time Off in addition to 10 paid holidays. - 401(k) matching program. - Adoption Assistance. - Fertility treatments. Click here to view a summary overview of our Benefits. Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Equal Opportunity Employer Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

• Ensure product launches drive revenue — not shelfware • Shift roadmap conversations from reactive feature development to market-informed strategy • Elevate sales enablement from asset production to revenue acceleration • Establish Product Marketing as a trusted strategic partner to Product and Sales leadership • Own positioning, segmentation, and go-to-market strategy across Fuel, EV, Telematics, and OTR • Ensure launches translate into measurable business outcomes, including pipeline creation, win-rate improvement, adoption acceleration, and retention impact • Establish post-launch performance reviews and revenue accountability loops • Identify whitespace and growth opportunities across segments • Serve as the voice of the market in roadmap planning and investment discussions • Introduce structured validation processes grounded in customer insight, usage data, and competitive intelligence • Influence pricing, packaging, and portfolio tradeoffs to align with revenue strategy • Partner with Sales leadership to define stage-specific enablement that improves deal velocity and close rates • Shift the organization from reactive one-pager production to disciplined, outcome-driven sales motions • Ensure sellers are equipped with differentiated narratives that resonate across segments • Establish launch tiering, prioritization, and resource allocation frameworks to focus on highest-impact initiatives • Define clear engagement models with Product, Sales, Marketing, and CX • Build scalable processes that increase speed-to-market while maintaining strategic rigor • Build and develop a high-performing PMM team capable of operating as strategic advisors • Coach PMMs to deepen business acumen, executive presence, and cross-functional influence • Foster a culture of accountability, insight-driven thinking, and ownership