• Fielding recruitment requests from the client team • Recruiting participants for individual studies that match specific screening criteria identified during research planning • Following a set process for participant screen, recruiting, scheduling, and technological assistance activities

• Own the comprehensive strategy for the end-to-end payment lifecycle across all current and future channels (e.g., credit/debit cards, ACH, digital wallets, wire transfers) • Take ownership of team growth, initially managing and mentoring one direct report, with the opportunity to scale the function as the company expands • Proactively architect payment flows to eliminate operational bottlenecks, championing automation projects that improve processing speeds, maximize authorization rates, and aggressively reduce operational costs • Act as the primary relationship lead and escalation point for third-party payment providers, processors, acquiring banks, and payment gateways, negotiating operational terms to support business goals • Establish advanced monitoring frameworks to catch system anomalies, rapidly troubleshooting high-priority operational incidents in lockstep with Engineering and Finance leaders • Design and enforce rigorous daily operational controls and reporting structures to ensure absolute compliance with network rules (e.g., Visa, Mastercard) and strict regulatory standards (e.g., AML, KYC) • Transform complex transactional data into high-level operational metrics (fraud trends, settlement timing, chargeback volumes) to provide actionable, strategic recommendations to executive leadership

Role Description Currently, we are seeking a Vice President of Central Power Operations for Substations, based in one of our office locations or may choose to work remotely. Seeking a results-driven Vice President to lead and expand the substation business through strategic growth, operational excellence, and strong customer relationships across the sector. This leader will drive market expansion, develop high-performing teams, and deliver safe, profitable execution of substation projects while positioning the company for long-term growth. The VP of Power Operations may support electrical power transmission construction projects and utility customer power distribution network maintenance/upgrade program work. This position provides leadership for both technical and administrative functions involving short- and long-range planning within the Power Division, and will be responsible for establishing and managing the department's goals and objectives. The VP will have the lead role in interfacing with assigned construction project/program leaders and for all aspects of the projects from initial budgeting, planning and development. The VP is directly responsible for the financial P&L within the department's operations area of the western continental U.S. Responsibilities - Provide senior leadership to Power Line of Business (LOB) operations area, demonstrating vision, experience and maturity. - Plan, develop, organize, coordinate and direct the efficient and safe operation of Power Division within the western continental United States, with responsibility for all substations and may support overhead and underground electrical power transmission and distribution construction project and program work within that geographic area. - Establish and manage the goals and objectives for accomplishing projects and utility program work and ensure proper utilization of personnel. - Delegate functional activities to subordinates and establish supervisory schedules and responsibilities. - Engage in market business development and sales, both individually and in conjunction with regional and corporate personnel. Identify potential demand for H&M West services. - Manage relationships with existing power customers within the LOB operations area, alliance partners and potential customers. - Participate in proposal and contract development, negotiations and alliance meetings. - Evaluate bids for conformity with contract requirements and specifications and make recommendations. - Prepare specifications for projects, equipment and facilities as needed. - Adhere to performance goals and QA plans, including formal auditing processes such as project pre-plans, project plans and post job reviews. - Oversee equipment requirements for the line of business. Participate in annual equipment budget maintenance programs and disposition of assets. - Develop performance and labor strategies to compete in new and existing markets. - Manage labor negotiations and grievances for line of business. Assist in the preparation of information for arbitration or NRLB, if required. - Prepare project status reports and provide regular updates directly to senior management. - Ensure all company, customer, and project policies, procedure standards, safety programs, etc., are adhered to. - Provide input and direction to planning, scheduling, and engineering functions as required. - Assess competency and training requirements for direct reports. - Perform annual performance evaluations and initiate disciplinary action if required for direct reports. - Assist leaders with development of strategic direction of the organization. Qualifications - 20 years or more experience in related high voltage power transmission/distribution construction and/or maintenance work, with a minimum of 15 years in senior management and/or business development/sales capacity required. - Proven track record of sales, business development, awarded and completed projects required. - Excellent communication, prioritization and organizational skills required. - Overnight travel is required. - BS degree in a related field required; certifications in Construction Management, Contracts Management and/or Project Management Training desired. Benefits - 401(k) Plan - Employee Stock Options - Health, Dental, & Vision Insurance - Voluntary Life Insurance - Voluntary Short Term & Long-Term Disability - Flex PTO Plan

• Own and evolve the Talent Acquisition systems roadmap across ATS, sourcing tools, scheduling solutions, analytics, and workflow automation. • Ensure our systems are configured to scale, integrate cleanly, and support a high-quality recruiter, hiring manager, and candidate experience. • Move our function beyond tool administration and toward thoughtful systems architecture. • Identify, pilot, and scale AI and automation opportunities across the recruiting lifecycle. • Push the team to challenge legacy ways of working and rethink manual processes through technology. • Translate recruiter pain points into practical solutions that improve speed, quality, and consistency. • Evaluate when to purchase external tools versus build lighter-weight internal solutions or workflows. • Lead vendor assessments with a strong lens on ROI, usability, security, integration, and long-term fit. • Make clear recommendations on what to keep, optimize, consolidate, or sunset across the TA tech stack. • Drive initiatives that reduce administrative burden and increase recruiter capacity. • Partner with recruiting leaders to identify where friction exists in the funnel and solve for it at the systems or workflow level. • Focus particularly on areas where automation can unlock scale, improve service levels, and reduce rework. • Serve as the primary Talent Acquisition Operations partner to teams such as HR Operations, IT, Security, Procurement, Finance, and Legal. • Lead cross-functional change management for systems, process, and tooling decisions. • Help shape what Talent Operations should own in the future and how work should be structured across the team. • Coach and develop talent operations team members while creating clear ownership, priorities, and accountability.