• Assist team on a smooth end-to-end billing process • Assist with any new RCM payer implementations • Assist with communication to Omada’s clearinghouse on new connections and any claims management issues • Participate in cross-functional efforts to increase efficiency and effectiveness of RCM systems and processes • Identify and propose enhancements to workflows based on data, trends, and user feedback • Support testing, validation, and rollout of new or updated RCM processes to ensure accuracy and compliance • Work with payers to integrate with Omada’s unique billing model and educate internal stakeholders • Maintain clear, up-to-date process documentation and standard operating procedures (SOPs) for RCM workflows • Ensure all policies, procedures and initiatives are handled in a HIPAA-compliant fashion • Respond to operational questions across email, Slack, and ticketing tools • Ensure cross-functional teams have the support they need to complete requests • Investigate, document, and follow up on denials and underpayments • Investigate, document, and execute refunds • Assist with achieving team Accounts Receivable and Bad Debt Reserve goals • Perform weekly bank and claim reconciliation • Complete monthly revenue integrity checks • Complete recurring work queues on a monthly basis

• Executes established benefits processes and seeks guidance from Sr. Analyst. • Triages, researches, and responds to participant issues. (i.e. eligibility, calculation errors, and service delivery) • Reviews benefit reports and acts as needed. • Performs other duties as assigned.

Role Description The Transformation Change Management Analyst will support the successful adoption of enterprise transformation initiatives by helping initiative leaders plan, execute, and sustain effective change management activities. This role will serve as a hands-on change practitioner within the Transformation Office, partnering closely with project teams, business leaders, HR, communications, training, and other cross-functional partners to ensure impacted stakeholders understand what is changing, why it matters, how they are affected, and what is expected of them. The ideal candidate has practical experience applying structured change management methods, including the ADKAR model, to support complex business, process, technology, and operating model changes. This role requires someone who can translate change management concepts into practical tools, plans, stakeholder actions, communications, training support, adoption tactics, and leader guidance that help transformation initiatives achieve measurable outcomes. Qualifications - Bachelor’s degree in business, organizational development, communications, human resources, psychology, or a related field, or equivalent work experience. - 2+ years’ experience executing change management activities for business, technology, process, operating model, or transformation initiatives. - Working knowledge of structured change management methodologies, with specific understanding of the ADKAR model. - Ability to assess stakeholder impacts, identify adoption risks, and translate findings into practical change actions. - Strong written and verbal communication skills, including the ability to simplify complex information for different audiences. - Ability to partner effectively with project teams, business leaders, HR, communications, training, technology, and operations stakeholders. - Strong organizational and project coordination skills, including the ability to manage multiple initiatives, deadlines, and stakeholder needs at the same time. - Comfort working in ambiguous, fast-paced environments where priorities, details, and solutions may evolve. - Ability to influence without direct authority and build credibility with leaders and team members across the organization. Requirements - Prosci certification or other formal change management certification. - Experience supporting enterprise transformation, operational improvement, technology implementation, process redesign, or organizational change initiatives. - Experience developing stakeholder assessments, change impact assessments, communications plans, training support plans, readiness plans, or adoption dashboards. - Experience working in health care, government services, managed care, clinical operations, call center operations, technology, or other highly regulated environments. - Experience supporting executive-level updates, leadership talking points, change briefings, or transformation governance materials. - Familiarity with project management methods and tools, such as Jira, Smartsheet, Microsoft Project, PowerPoint, Excel, Teams, SharePoint, or similar platforms. Benefits - Pay Range: USD $79,200.00 - USD $95,000.00 /Yr.

• Own day-to-day delivery across multiple provider engagements, managing scopes, timelines, workplans, deliverables, and client communications. • Translate complex policy, reimbursement, and business model information into clear business impacts and actionable recommendations for provider executives, boards, and operating teams. • Produce polished, client-ready deliverables (strategic plans, policy briefs, market assessments, financial models, and compelling PowerPoint presentations) that turn complex analysis into compelling narratives and visuals. • Present findings and recommendations directly to clients; facilitate working sessions and workshops with provider leadership. • Ramp quickly onto new engagements with limited oversight, bringing structure, pace, and ownership to ambiguous problems from day one. • Analyze legislation, regulations, and payment policy (e.g., Medicare payment rules, PACE, Medicare Advantage, Medicaid LTSS, value-based payment, provider payment reform) and assess business insights, financial impact, and other strategic and operational implications for provider clients. • Conduct rigorous qualitative and quantitative research, including market scans, competitive landscape analyses, financial modeling, business case development, and strategic growth planning. • Synthesize quantitative and qualitative data into strategic insights; draw signals from large healthcare datasets where applicable (Medicare claims, Medicaid data, encounter data, CMS public use files, EHR/clinical data). • Monitor ongoing market, regulatory, and policy developments to keep client recommendations timely and relevant. • Contribute to proposals, scoping conversations, and pursuit of work for new provider engagements, helping convert pipeline into sold work. • Shape ATI's thought leadership through external publications, conference presentations, and commentary on provider strategy, policy, and market trends. • Identify replicable methodologies and assets from delivery work that can be built into reusable practice IP. • Mentor and develop analysts and junior team members; model strong consulting craft, structured problem-solving, and quality standards.