• Assist team on a smooth end-to-end billing process • Assist with any new RCM payer implementations • Assist with communication to Omada’s clearinghouse on new connections and any claims management issues • Participate in cross-functional efforts to increase efficiency and effectiveness of RCM systems and processes • Identify and propose enhancements to workflows based on data, trends, and user feedback • Support testing, validation, and rollout of new or updated RCM processes to ensure accuracy and compliance • Work with payers to integrate with Omada’s unique billing model and educate internal stakeholders • Maintain clear, up-to-date process documentation and standard operating procedures (SOPs) for RCM workflows • Ensure all policies, procedures and initiatives are handled in a HIPAA-compliant fashion • Respond to operational questions across email, Slack, and ticketing tools • Ensure cross-functional teams have the support they need to complete requests • Investigate, document, and follow up on denials and underpayments • Investigate, document, and execute refunds • Assist with achieving team Accounts Receivable and Bad Debt Reserve goals • Perform weekly bank and claim reconciliation • Complete monthly revenue integrity checks • Complete recurring work queues on a monthly basis

• Executes established benefits processes and seeks guidance from Sr. Analyst. • Triages, researches, and responds to participant issues. (i.e. eligibility, calculation errors, and service delivery) • Reviews benefit reports and acts as needed. • Performs other duties as assigned.

Role Description This role is responsible for improving how Nintex’s GTM teams operate by translating business needs into scalable processes and system solutions. You will partner across Sales, Marketing, Customer Success, Finance, and IT to simplify workflows, improve data quality, and ensure our core systems (Salesforce, CPQ, etc.) support efficient and predictable revenue execution. This role reports to the VP of RevOps and will have a strong dotted-line relationship to the Senior GTM Process & Systems Analyst, who will provide day-to-day direction, prioritization support, process/system guidance, and oversight across key GTM systems initiatives. Your contribution will be: - Process Design & Optimization - Document and standardize core GTM processes (lead → opportunity → order → renewal) - Identify inefficiencies and recommend scalable solutions - Drive consistency across regions while accommodating necessary local variations - Systems Translation & Execution - Translate business requirements into system changes (Salesforce, CPQ, integrations) - Partner with IT to prioritize and deliver enhancements - Ensure alignment between business intent and system behavior - Salesforce & CPQ Support - Support ongoing improvements to Salesforce and CPQ (Conga or equivalent) - Help reduce system complexity (fields, workflows, page layouts) - Validate system changes through UAT and ensure readiness for release - Data Quality & Governance - Improve data accuracy and completeness (accounts, opportunities, hierarchy) - Support enforcement of key data standards and definitions - Partner with BI to ensure reporting aligns with business definitions - Enablement & Adoption - Support rollout of new processes and system changes - Create clear documentation and training materials - Partner with Enablement to drive adoption and reduce manual workarounds - Operational Support - Support cross-functional initiatives (forecasting, territory planning, comp changes) - Help troubleshoot process/system issues impacting the field - Act as a point of contact for GTM teams on systems/process questions Qualifications - Bachelor’s degree or equivalent experience - 4–7+ years in Revenue Operations, Sales Operations, or Business Systems - Experience working with Salesforce (required) - Experience with CPQ systems (Conga preferred) - Experience partnering with both business stakeholders and IT teams Benefits - Global Gratitude and Recharge Days - Flexible, paid time off policy - Employee wellness programs and counseling resources - Meaningful peer recognition and awards - Paid parental leave - Invention/patenting assistance - Community impact, paid volunteer time, and opportunities - Intercultural learning and celebration - Multiple tools through which to learn and grow, and an incredible global community Company Description

• Own day-to-day delivery across multiple provider engagements, managing scopes, timelines, workplans, deliverables, and client communications. • Translate complex policy, reimbursement, and business model information into clear business impacts and actionable recommendations for provider executives, boards, and operating teams. • Produce polished, client-ready deliverables (strategic plans, policy briefs, market assessments, financial models, and compelling PowerPoint presentations) that turn complex analysis into compelling narratives and visuals. • Present findings and recommendations directly to clients; facilitate working sessions and workshops with provider leadership. • Ramp quickly onto new engagements with limited oversight, bringing structure, pace, and ownership to ambiguous problems from day one. • Analyze legislation, regulations, and payment policy (e.g., Medicare payment rules, PACE, Medicare Advantage, Medicaid LTSS, value-based payment, provider payment reform) and assess business insights, financial impact, and other strategic and operational implications for provider clients. • Conduct rigorous qualitative and quantitative research, including market scans, competitive landscape analyses, financial modeling, business case development, and strategic growth planning. • Synthesize quantitative and qualitative data into strategic insights; draw signals from large healthcare datasets where applicable (Medicare claims, Medicaid data, encounter data, CMS public use files, EHR/clinical data). • Monitor ongoing market, regulatory, and policy developments to keep client recommendations timely and relevant. • Contribute to proposals, scoping conversations, and pursuit of work for new provider engagements, helping convert pipeline into sold work. • Shape ATI's thought leadership through external publications, conference presentations, and commentary on provider strategy, policy, and market trends. • Identify replicable methodologies and assets from delivery work that can be built into reusable practice IP. • Mentor and develop analysts and junior team members; model strong consulting craft, structured problem-solving, and quality standards.