• Serve as the primary architect and SME for Metabase (our primary BI tool), developing and maintaining complex dashboards to track KPIs. • Analyze and interpret specialized healthcare data, with a heavy focus on clinical and financial healthcare reporting (e.g., claims data, denial rates, therapist utilization, and clinical outcomes). • Perform rigorous data validation to ensure data integrity and accuracy across all internal and external reporting. • Partner directly with multiple departments to create recurring dashboards that track company-wide progress toward strategic initiatives and financial KPIs. • Centralize data from multiple sources (CRM, HelpDesk, Task Management, Pendo) to build comprehensive performance dashboards for Customer Success and other service leadership teams. • Act as the technical Data SME during sales cycles for the Prompt BI platform, conducting high-level technical demos, identifying expansion opportunities, and partnering with Account Executives and CSMs to win deals. • Support enterprise, mid-market, and small-market clients by providing expert-level guidance, training, and tailored reporting solutions on the Prompt BI platform. • Build and maintain strong, consultative relationships with client leadership, translating their clinical and financial business needs into technical data solutions.

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: • Experts in banking and payments, capital markets, and wealth & asset management • Committed to growing our business and hiring the best talent to help us get there • Focused on maintaining our nimble, agile, and entrepreneurial culture About the Role We are looking for a Business Analyst to join our Business Consulting team in Warsaw. This role will support transformation and governance-related initiatives, working closely with stakeholders across business and technology teams. The ideal candidate will bring strong Business Analysis and coordination skills, with experience supporting workshops, tracking actions, documenting outcomes, and driving collaboration across multiple stakeholders. Experience in BCIM (Business Continuity & Incident Management) or TPM (Third Party Management) is preferred but not essential. What You’ll Do • Support the planning, coordination, and facilitation of workshops and stakeholder sessions • Prepare meeting materials, capture outcomes, and track actions and dependencies • Document findings, recommendations, and business requirements in a structured and clear manner • Work closely with business and delivery teams to support transformation initiatives • Contribute to process improvement activities and workflow management discussions • Support governance and programme reporting activities where required What We’re Looking For • Proven experience in a Business Analyst or project coordination role • Strong stakeholder management and communication skills • Experience facilitating workshops and documenting outcomes/actions • Ability to manage multiple workstreams and priorities effectively • Strong documentation and organisational skills • Experience with workflow management or process design is advantageous Nice to Have • Exposure to BCIM, operational resilience, or Third Party Management initiatives • Experience within financial services, consulting, or regulated environments • Familiarity with governance, controls, or transformation programmes • Understanding of Agile delivery methodologies WHY JOIN CAPCO? • Employment contract and/or Business to Business – whichever you prefer • Speaking English on a daily basis, mainly in contact with foreign stakeholders and peers • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • Being part of the core squad focused on the growth of the Polish business unit • A flat, non-hierarchical structure with direct exposure to senior stakeholders and clients • A work culture focused on innovation and creating lasting value for clients and employees ONLINE RECRUITMENT PROCESS STEPS • Screening call with the Recruiter • Competencies interview with Capco Hiring Manager • Client interview • Feedback / Offer Follow us here or contact us directly: recruiting.poland@capco.com #LI-Hybrid

Role Description Dev Technology Group is seeking a Software Quality Assurance (QA) Engineer / Tester to ensure the quality, reliability, and compliance of Microsoft Teams applications and Power Platform solutions within a large federal environment. This role supports quality assurance activities across multiple delivery teams, validating Teams-based applications (apps, bots, integrations) and Power Platform solutions (Power Apps, Power Automate, Power BI) throughout the software development lifecycle. The QA Engineer / Tester works closely with developers, Scrum Masters, and stakeholders to ensure solutions meet functional requirements, performance expectations, and compliance standards aligned with mission objectives. This position supports structured, mission-driven delivery environments and focuses on maintaining quality, consistency, and reliability across multiple workstreams. Key Responsibilities - This role is 60% manual testing and 40% business analysis. - Test Microsoft Teams applications, including custom apps, bots, tabs, and integrations, to ensure functionality, performance, and reliability. - Validate Power Platform solutions, including: - Power Apps (Canvas and Model-Driven) - Power Automate workflows and approvals - Power BI reports and dashboards (as applicable) - Test end-to-end user scenarios across Teams and Microsoft 365 services, ensuring seamless integration and user experience. - Validate data handling, storage, and integrations to ensure accuracy, completeness, and compliance. - Document defects and track issues through resolution in collaboration with development teams using tools such as Azure DevOps or Jira. - Support regression testing cycles to ensure stability across releases, updates, and platform changes. - Assist with the development and execution of test plans, test cases, and validation procedures for Teams and Power Platform solutions. - Collaborate with developers and Scrum teams to ensure alignment with requirements, user stories, and acceptance criteria. - Participate in release readiness, UAT support, and production validation activities. - Ensure testing aligns with security, compliance, and governance standards within a regulated environment. Qualifications - A Bachelor's with a minimum of 3 years of related experience in a government contract M365 environment. - Experience testing enterprise applications, integrations, or cloud-based solutions. - Strong understanding of software testing methodologies. - Experience testing or supporting Microsoft Teams applications and/or Power Platform solutions. - Experience documenting defects and supporting resolution workflows. - Experience supporting QA activities in Agile, Scrum, or DevOps environments. - Strong analytical, problem-solving, and communication skills. - Ability to collaborate effectively within cross-functional technical teams. Preferred Qualifications - Experience as both a Tester and a Business Analyst. - Experience supporting federal or highly regulated environments (e.g., M365 GCC). - Familiarity with Microsoft Teams development patterns (apps, bots, Graph API integrations). - Experience testing Power Platform solutions (Power Apps, Power Automate, Power BI). - Experience validating workflows, automations, and system integrations. - Knowledge of QA tools or test management platforms (e.g., Azure DevOps, Jira). Benefits - Generous and flexible time-off policy. - Flexible work schedules and telework options, including remote work availability for eligible projects. - Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities. - Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more. - 401K matching with a 5% matching contribution. - Regular team and company social events including our annual party, happy hours, fitness challenges, and more. - A focus on community engagement including company-wide support activities, employer match for donations, and time off for volunteer efforts. Salary Information Our estimated salary range for this position is $62,400 - $115,000. This presented salary range is not a guarantee of compensation or salary. Offered salary is based on experience, geographic location, and possibly contractual requirements as appropriate to the role. *Salary could fall outside of this range.

• Collaborate with Admissions Leadership to ensure the most applicable conversion rates amongst the Admissions Team. • Focus efforts to enhance conversion rate processes across various stages of the enrollment funnel. • Ensure conversion efforts adhere to applicable regulations, accreditation standards, and internal compliance policies. • Collaborate with key stakeholders to identify, design, implement, and measure process improvements within the Admissions Department. • Identify and analyze processes within the Admissions departments to determine areas for improvement. • Works with Admissions and IT representatives in process improvement initiatives, providing guidance and support to team members. • Monitor and evaluate the effectiveness of new CRM (Salesforce) processes, adjusting or advising, as necessary. • Stay current with industry trends and best practices in process optimization. • Proactively identify and address any potential roadblocks or challenges in the CRM (Salesforce) improvement processes. • Perform regular observations of CRM Salesforce processes and leverage process analysis tools (Hubbl) with end-users to identify opportunities for improvement. • Collaborate with key stakeholders on outbound service/sales and conversion strategies. • Collaborate with department leaders to identify and prioritize process improvement projects for Salesforce to ensure the new Salesforce org is being designed to meet company needs. • Act as a liaison between Admissions and IT to ensure alignment and consistency in process improvement efforts. • Run regular reports and represent findings to leadership, highlighting successes and areas for improvement. Utilize data and analytics to gain insights into student behavior, identify conversion bottlenecks, and recommend actionable improvements. • Ensure the UX within the new Salesforce org is optimized to increase user efficiency. • Other duties, as assigned.