• Manage and support Azure infrastructure across dev, QA, staging, and production • Maintain operational health of Static Web Apps, Container Apps, PostgreSQL, Storage Accounts, SignalR, Service Bus, Azure AI Foundry, Azure Arc, and related services • Ensure resources are provisioned, configured, monitored, maintained, and retired per company standards • Support environment setup for new products, customers, and integrations • Identify and resolve infrastructure issues affecting performance, reliability, availability, or security • Build and maintain Terraform modules and environment configurations • Ensure infrastructure changes are version-controlled, peer-reviewed, tested, and approved • Manage Terraform state, workspaces, variables, secrets, and deployment workflows • Detect and resolve drift between Terraform and deployed Azure resources • Standardize naming, tagging, resource group structure, environment isolation, and module patterns • Build, maintain, and troubleshoot GitHub Actions workflows for application and infrastructure deployments • Support CI/CD pipelines across multiple SaaS products and environments • Implement promotion flows from dev to QA to staging to production • Add deployment safeguards: environment protection rules, approvals, rollback procedures, validation checks, release gates, and audit trails • Manage pipeline secrets, service principals, managed identities, and deployment credentials • Improve build and deployment reliability, speed, and traceability • Operate and monitor Azure AI services, including Azure AI Foundry and Speech-to-Text workloads • Support production operations for LLM integrations and AI-enabled product features • Monitor AI service availability, latency, quota usage, token consumption, API failures, throttling, and cost • Help define operational standards for AI workloads: access control, logging, alerting, failover, usage governance, and provider disruption handling • Partner with engineering to troubleshoot AI service issues, integration failures, degraded model responses, or provider-side disruptions • Support secure handling of AI secrets, endpoints, keys, managed identities, and private network access • Implement and maintain monitoring with Azure Monitor, Log Analytics, Application Insights, and related tools • Build dashboards for infrastructure, application, database, messaging, storage, AI service, and deployment health • Configure alerts for availability, latency, errors, resource saturation, queue depth, failed jobs, failed deployments, database health, quota exhaustion, and cost anomalies • Improve signal quality by reducing noise and ensuring alerts are actionable • Participate in production incident response for infrastructure, deployments, integrations, and platform services • Triage and resolve issues across Azure services, CI/CD, Terraform, networking, databases, messaging, and AI integrations • Create and maintain runbooks for common operational issues • Support root cause analysis and post-incident reviews • Implement preventive actions after incidents to improve reliability • Help define severity levels, escalation paths, response expectations, on-call processes, and production support procedures • Implement cloud security best practices across Azure environments • Manage Azure RBAC, managed identities, service principals, Key Vault access, and least-privilege permissions • Secure GitHub Actions workflows, deployment credentials, environment secrets, and production access • Support secret rotation, certificate management, and secure configuration management • Enforce network security via private endpoints, firewalls, IP restrictions, and environment-specific access rules • Support audit and compliance readiness for SOC 2, ISO 27001, or similar frameworks • Support Azure PostgreSQL operations: backups, restores, performance monitoring, connection limits, HA, and capacity planning • Monitor and maintain Azure Storage Accounts, lifecycle policies, access controls, backup strategy, and usage trends • Support Azure Service Bus operations: queue/topic monitoring, dead-letter handling, retry behavior, and throughput • Support SignalR operational health, connection metrics, scaling behavior, and related production issues • Monitor Azure spend across products, environments, services, and customers where applicable • Implement tagging standards to support cost allocation by product, environment, customer, or business unit • Build cost dashboards, budget alerts, anomaly detection, and recurring cost reviews • Identify underutilized resources and recommend right-sizing opportunities • Review AI service costs, LLM and token usage, STT usage, storage growth, database sizing, and environment costs • Recommend savings plans, reservations, scaling rules, lifecycle policies, or shutdown schedules • Define and maintain backup and recovery procedures for critical cloud services • Test database restores and validate backup reliability • Help define RTOs and RPOs for production systems • Support disaster recovery planning for SaaS products and customer-facing services • Improve resilience through scaling rules, failover patterns, health checks, synthetic monitoring, and production readiness reviews • Create and maintain CloudOps documentation, runbooks, deployment guides, and environment standards • Define standards for naming, tagging, logging, alerting, access control, Terraform structure, GitHub Actions patterns, and production changes • Document procedures for cloud services, CI/CD workflows, AI services, and incident response • Enable engineering teams with reusable patterns, templates, and self-service guidance

• Ensuring Mashreq Bank's cloud compliance with local and international regulations • Developing and implementing governance frameworks • Conducting compliance assessments • Collaborating with cross-functional teams on cloud operations

Role Description SAIC is seeking an Azure Cloud Engineer to support the Administrative Office of the U.S. Courts (AOUSC/AO) Cloud Technology Broker Integration Partner (CTBIP) contract. This position will provide services to build cloud foundations for the Judiciary, including cloud advisory/strategy and implementation services. This position is contingent upon contract award anticipated for May/June 2026 with a June/July 2026 start date. This role must be performed in the United States and will be remote. There may be occasional travel to customer site in Washington, DC. - Deploy and configure cloud environments based on architect designs. - Implement scalable and secure cloud solutions to meet business and technical requirements. - Enable automation through Infrastructure-as-Code (IaC) tools and support ongoing infrastructure optimization. - Monitor cloud environments, perform routine maintenance, manage patches and updates, and resolve technical issues efficiently. - Implement automated monitoring solutions to ensure high availability, reliability, and performance of cloud systems. - Provide first-line support to users by troubleshooting and resolving common technical issues. - Escalate complex problems to appropriate teams when necessary and maintain detailed documentation for troubleshooting procedures. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

Role Description SAIC is seeking a Cloud Consulting Lead to support the Administrative Office of the U.S. Courts (AOUSC/AO) Cloud Technology Broker Integration Partner (CTBIP) contract. This position will provide services to build cloud foundations for the Judiciary, including cloud advisory/strategy and implementation services. This position is contingent upon contract award anticipated for May/June 2026 with a June/July 2026 start date. This role must be performed in the United States and will be remote. There may be occasional travel to customer site in Washington, DC. - Advise senior-level executives on cloud computing and digital transformation strategies. - Provide in-depth recommendations for optimizing cloud environments to drive business objectives. - Assess client business needs and design innovative, scalable, and cost-effective cloud solutions. - Ensure alignment of suggested technology strategies with organizational goals. - Oversee cloud adoption projects from design to implementation, ensuring project success. - Act as a trusted advisor to senior IT and director-level stakeholders. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .