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Bell

Bell, one of Canada's Top 100 Employers, is focused on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Client Solutions Representative

Location

Canada

Posted

67 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Client Solutions Representative

Bell

Role Description Le représentant du service à la clientèle joue un rôle clé dans la prestation d’une expérience fluide et positive pour les clients d’affaires. Ce poste est responsable de : - La gestion des appels entrants - L’administration des comptes clients - L’activation et la modification des services cellulaires - La résolution des demandes liées aux services Le représentant veille à offrir un soutien exact, rapide et de grande qualité, tout en maintenant une approche axée sur le client. Qualifications - Diplôme d’études secondaires ou l’équivalent - Une expérience préalable en service à la clientèle, en centre d’appels ou en soutien aux services constitue un atout - Excellentes aptitudes en communication et en écoute - Capacité à gérer plusieurs systèmes et tâches dans un environnement dynamique - Grande attention aux détails et solides compétences en résolution de problèmes - Connaissance de l’anglais et du français requise Requirements - Passer avec succès la vérification des antécédents effectuée par Bell - Obtenir l’habilitation de sécurité du gouvernement fédéral et provincial Benefits - Programme de rémunération complet avec un salaire concurrentiel - Vaste gamme d’avantages sociaux pour soutenir votre bien-être et celui de votre famille - Soins médicaux, dentaires, optiques et de santé mentale disponibles - Rabais de 35 % sur les services de Bell - Accès à des offres exclusives de partenaires

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