• Provide medical care virtually (both by phone and message) • Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies • Focus on efficiency and quality of care delivery • Ensure patient access to VUC services • Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

Role Description We're hiring a Bilingual Physician to join our Virtual Urgent Care team at Oscar Medical Group. You will provide virtual based care to Oscar Health Insurance members within designated Oscar states, offering compassionate, evidence-based care to patients using audio, video, and written forms of communication. You will report into the Medical Director, Virtual Urgent Care. - Hours: 7AM - 5PM EST (2 weekend days every 4 weeks) - Work Location: Remote / work-from-home role. Must reside in one of the following states: - Arizona - Arkansas - California - Colorado - District of Columbia - Florida - Georgia - Illinois - Massachusetts - Michigan - Nevada - New Hampshire - New Jersey - New York - North Carolina - Ohio - Pennsylvania - Texas - Virginia - Occasional travel may be required for team meetings and company events. Pay Transparency: The base pay for this role is: $227,226 - $298,233 per year. You are also eligible for employee benefits including, but not limited to CME, PTO, 401k, and annual performance bonus. Responsibilities - Provide high quality care for patients in a virtual setting. - Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients. - Follow up on labs, imaging, and closed loop communication with patients and other providers as needed. - Use tooling to allow virtual "exams" including remote home monitoring equipment, remote physical exam, remote point of care diagnostics. - Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable. - Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands. - Provide feedback to support improvement in operational workflows and product features. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - MD/DO from accredited program. - Board Certification (ER/FM/IM). - Spanish fluency (read, write, and speak). - 3+ years of outpatient urgent care or emergency department experience. - 2+ years of experience delivering virtual care/telemedicine. - Licensed in TX, TN, FL, GA, OH (must have three out of the six). - Willingness to be licensed in additional states with our assistance, working with our licensing vendor. - Compact license from IMLCC or eligible for a compact license (hold a full, unrestricted medical license in a state that is a member of the Compact). Bonus Points - Able and willing to obtain additional licensure in Oscar Medical Group states: AZ, CA, CT, FL, GA, IA, IL, KS, MI, NC, NE, NJ, NY, OH, OK, PA, TX, VA. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

Role Description The Shipping Scheduler is responsible for ensuring that all shipments are scheduled and executed on time and in accordance with company policies and procedures. You’ll handle EDI order processing for our wholesale and retail accounts. You will be responsible for checking, processing, and tracking orders from start to finish, making sure all information is correct and requirements are met. Qualifications - Bachelor’s degree in Supply Chain, Logistics, Business, or related field. - 1–3 years’ experience in supply chain, logistics, or order processing. - Experience working with carriers and handling shipping exceptions is preferred. - Familiarity with ERPs (e.g., NetSuite), SPS Commerce or Orderful, and WMS platforms is a plus. - Understanding of retail EDI standards (e.g., 850, 856, 810, 997) and GS1 labeling is helpful but not required. - Strong attention to detail and accuracy in data entry and order checks. - Good organizational skills and ability to meet deadlines in a fast-paced environment. - Clear written and verbal communication skills. - Proficient in Microsoft Office and shipping software systems. - Ability to work independently and as part of a team. Requirements - EDI Order Review: Check incoming EDI orders (e.g., ANSI 850) for accuracy, including addresses, SKUs, quantities, and shipping details. - Inventory Check & Order Release: Confirm stock availability before releasing orders from the Order Management System (OMS) to the Warehouse Management System (WMS). - Fulfillment Instructions & Labels: Prepare and send packaging and pallet instructions; provide retailer-compliant labels (e.g., GS1 UCC-128). - Order & Shipment Tracking: Match fulfillment records with EDI transmissions using systems like NetSuite, Orderful, SPS Commerce, and WMS. - Shipping Coordination: Arrange shipments through retailer portals or carrier systems for parcel and LTL freight; handle exceptions as needed. - Problem Resolution: Monitor shipments, flag issues such as delays or damages, and work with carriers or the warehouse to fix them. - Drop-Ship Orders: Track drop-ship orders to meet SLAs, check stock levels, and create replacements if needed. - Team Coordination: Communicate with warehouse, inventory, and transport teams to keep orders moving smoothly. - Basic Reporting: Create simple reports on order and shipment status; highlight issues and recurring problems to your manager. - Process Support: Follow standard operating procedures (SOPs) and suggest improvements when you see ways to make processes more accurate or efficient. Benefits - Impact-driven work environment. - Opportunity to contribute to the growth of Boldr. - Supportive team culture that values authenticity, curiosity, and dynamism.

Role Description The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action-oriented, tactful, and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey. What you will do: - Bilingual (French/English) - Single point of contact for patients enrolled in the support program and prescribing physician, if applicable - Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required - Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance - Understands the molecule(s) in full detail - Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory - Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process - Administers financial means tests and manages all aspects of financial assistance within the program as applicable - Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy, including self-injection training - Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey - Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time) - Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures Qualifications - College Diploma or University degree is required - 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working directly with patients and with other health professionals (i.e., physicians, nurses, pharmacists) - Experience with public (provincial and federal) and private third-party drug reimbursement plans - 2-3 years’ experience in a Customer Service or Call Centre setting - Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset - Bilingualism (French & English) is an asset - Demonstrated ability to work successfully within a fast-paced, team-based environment - Excellent communication skills, written and verbal, to interact effectively with patients and clients - Demonstrated ability to analyze and interpret information, data, and regulations - Demonstrated ability to pay attention to details and make decisions using sound judgement - Flexible to work longer hours, overtime as required - Able to work flexible hours between 8:00AM to 8:00PM Benefits - Competitive salaries - Great benefit package - Shoppers Drug Mart discount - Goodlife gym discount - RRSP/Pension plans - Employee share ownership plan - Professional training and development - Many more perks! Company Description At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity.