Behavox is a computer software company that has built an end-to-end data operating platform that enables its users to better analyze, aggregate, and act on its
Client Solutions Analyst 2
Location
Japan
Posted
12 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Client Solutions Analyst 2
Behavox
Title: Client Solutions Analyst 2 Location: Tokyo Job Description: About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role The Client Solutions Analyst 2 is an individual contributor within Professional Services responsible for delivering managed services to clients related to the Behavox platform personas. Based in Japan, this role supports regional and global financial services customers by enabling Power User, Admin, and Data Admin personas through structured training, technical configuration, and ongoing operational support. The role owns defined workstreams within managed service engagements, including platform configuration, data review, troubleshooting, and operational enablement of client personnel. The Analyst will operate as a primary specialist in one persona area (Platform Admin, Power User, or Data Admin) while maintaining working proficiency across the remaining personas to provide secondary coverage as engagement needs require. The Analyst is responsible for supporting the establishment and operationalisation of the client-side Centre of Excellence (CoE) for the selected personas, with CoE ownership residing with the client post-handover. This position operates with day-to-day autonomy on assigned tasks while escalating complex issues via the PSP Jira Service Desk to on-call senior team members. What You'll Bring - Behavox Platform Functionality (Power User, Admin, Data Admin Personas) – In-depth understanding of workflows, permissions, alert management, data quality, and reporting capabilities required to configure and support key client personas. Applies this knowledge to deliver accurate configurations and structured enablement - Financial Services Compliance Risks – Knowledge of market abuse, communications surveillance, and regulatory obligations relevant to global and Japanese financial institutions. Familiarity with JFSA regulatory expectations and their implications for surveillance programme design is required. Uses this understanding to align configurations and training with client risk frameworks - Managed Services Delivery Models – Knowledge of recurring service structures, scope management, and client support processes. Understanding of the distinction between Managed Services (Behavox-operated personas on behalf of the client) and Training & Certification packages (client-operated personas with Behavox enablement), and the ability to position each appropriately. Supports ongoing engagements by maintaining continuity, documentation, and service quality - Technical Documentation Standards – Understanding of structured documentation for configurations, training materials, and process guides. Produces accurate and reusable documentation aligned to delivery standards - Model Risk Governance and SR 11-7 Alignment – Understanding of model risk management principles, including SR 11-7 frameworks as they apply to surveillance scenario validation, outcomes analysis, and alert tuning. Ability to liaise with client Model Risk Management teams and support the auditability of Behavox Quantum detection models What You'll Do - Platform Configuration Ownership – Independently configures workflows, user roles, rules, and reporting elements for assigned clients, ensuring accuracy and alignment to defined requirements. Accountable for validating configurations prior to client deployment - Client Operational Enablement (CoE Personas) – Delivers structured operational enablement sessions for Power Users, Admins, and Data Admins within active managed service engagements, ensuring users can operate and manage the platform effectively. Owns preparation of materials and post-session follow-ups. Note: formal Bootcamp-style Training & Certification delivery (two-day, in-person courses leading to persona certification) is a separate service line and may be assigned as an additional responsibility where appropriate - Managed Services Support Execution – Provides day-to-day operational support for managed service clients, including issue resolution, configuration updates, and user enablement. Manages assigned requests within the PSP Jira Service Desk, operating within agreed scope, SLOs, and t-shirt sizing frameworks. Demonstrates sound judgement in determining when to resolve independently versus when to escalate to engineering via other relevant tickets (IWP or CS) - Business and Technical Requirements Translation – Converts client requirements into documented configuration tasks and structured solution outlines. Ensures traceability between client needs and implemented system changes - Data Administration and Ingestion Control – Owns end-to-end oversight of assigned data integrations, including monitoring data adapters, reviewing daily data quality and completeness reports (including the Daily Summary Report), and identifying ingestion anomalies. Performs root cause analysis on ingestion failures (e.g., schema or API changes), and ensures appropriate escalation and remediation What We Offer - The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies - A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence - A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families - Modern, comfortable office in Tokyo, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate occasional personal circumstances that may require working from home - A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance About Our Process Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values. As part of the process, candidates will first participate in a series of interviews focused on evaluating their expertise. Candidates who successfully progress through these interviews will then be invited to complete a live exercise. The purpose of this live technical assessment is to validate the candidate’s stated competencies and assess their ability to solve complex problems with speed and accuracy. Note that whenever possible, we aim to conduct interviews in person at our offices. We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment. Please note the following: - A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification. - Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.
Related Guides
Related Categories
Related Job Pages
More Business Analyst Jobs
Sr. Business Analyst, Talent Acquisition
General MotorsJoin us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Description The Role GM Talent Acquisition is seeking a Talent Acquisition Business Analyst to deliver insights that elevate recruiting performance, guide strategic workforce decisions, and strengthen the candidate experience. You'll partner with TA leadership, Recruiting Delivery, Sourcing, Recruitment Marketing, People Analytics, and Solutions Enablement to tackle complex challenges through data. Your work will turn analytics into clear recommendations, influence TA strategy, and deepen a culture of data-driven decision making across the enterprise. You'll bring an AI-first mindset to modernize operational reporting, speed up insight delivery, and unlock automation and predictive capabilities. You'll also operationalize demand planning with TA leaders and change management partners-ensuring hiring forecasts, capacity planning, and resource allocation are aligned, actionable, and embedded into daily decision making. If you thrive at the intersection of consulting, analytics, and data storytelling, this role offers high visibility and the chance to shape the future of Talent Acquisition at GM What You'll Do - Lead complex TA analytics projects and provide consulting support to stakeholders across Field TA, Recruitment Delivery, Sourcing, TA Operations, and Recruitment Marketing. - Deliver insights that assess hiring funnel performance, recruitment effectiveness, quality of hire, market intelligence, pipeline health, and TA operational efficiency. - Build strong relationships with TA leaders to understand business needs and provide insights through dashboards, reports, briefings, and executive-ready storytelling. - Leverage Workday, TA platforms, Databricks/People Analytics data layers, and direct-query methods (SQL, views) to answer strategic business questions and build reusable data assets - Partner closely with TA Solutions Enablement & People Analytics Reporting Team to improve reporting, data structures, system workflows, and data captured across TA platforms. - Develop actionable recommendations and support leaders through implementation and adoption. - Translate business strategy into TA measurement architectures. - Proactively identify gaps in TA processes, metrics, and data structures-and design scalable analytics solutions and operating rhythms that address them. - Influence outcomes by driving alignment, leading stakeholders through change, and championing data-driven improvements across a complex, matrixed environment. Requirements - 5+ years of client facing People Analytics experience , with significant emphasis on TA technology, processes and analytics . - Strong communication and data storytelling skills , with the ability to influence leadership through insights and recommendations. - Deep understanding of TA data and processes, including requisition/candidate management, sourcing analytics, funnel analysis, recruitment marketing, quality of hire, and labor market intelligence. - Strong analytical capability with experience integrating multiple internal and external data sources to inform strategic talent decisions. - Experience building reports and dashboards using data extracted from Workday ; familiarity with Workday TA data structures is required . - Knowledge of inferential statistics (correlation, regression) and how to apply them to business problems. - Bachelor's degree in a quantitative field (Statistics, Mathematics, I/O Psychology) or Human Resources; advanced degrees are a plus. - Experience with Power BI, SQL, or Python for analysis and visualization is preferred. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. - The salary range for this role is $105,600 - $140,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Project Manager / Business Analyst
TOPMINDHá 21 anos no mercado, com atuação Latam e Estados Unidos, a TOPMIND é umas das principais empresas de TI.
• Full project management • Ensure deliveries meet scope, schedule, quality, and budget • Maintain strong financial governance and communication with stakeholders • Define scope, objectives, deliverables, and success criteria using the Waterfall methodology • Develop detailed project plans, schedules, and resource allocation • Establish project budget and cost control mechanisms • Support requirements elicitation and business analysis activities • Monitor progress related to scope, schedule, budget, and quality • Ensure expenses are recorded and invoiced according to contractual terms • Identify deviations and implement corrective actions • Prepare executive reports and project status presentations • Facilitate communication among stakeholders, sponsors, and technical teams • Coordinate final delivery and financial reconciliation of the project
• Lead structured discovery workshops with client engineering and product leadership. • Compile and maintain detailed requirements matrices documenting data types, system interfaces, processing frequencies, and dependency classifications. • Own scope tracking and MVP boundary management. • Consolidate and maintain business glossaries, metadata standards documentation, and data governance artifacts. • Act as the coordination bridge across concurrent workstreams. • Facilitate technical feasibility workshops, track open questions and unresolved dependencies, and escalate risks to the project lead. • Translate complex technical architecture concepts into clear written requirements. • Support the Program Manager in maintaining decision logs, action item trackers, risk registers, and stakeholder communication cadence. • Produce clear, structured written artifacts throughout the engagement. • Assist with light project management responsibilities including milestone tracking, status reporting, and coordination of cross-team dependencies.
Business Analyst
CapgeminiFounded in 1967, Capgemini is revered as one of the world's leading consulting, technology, and outsourcing agencies. In 2016 alone, the company reported global
Role Description Lead and manage business transformation programs and ensure alignment with organizational goals and objectives. - Collaborate closely with clients to understand their key priorities, shape the transformation roadmap, and lead the Innovation agenda for clients. - Provide structure to client problems and problem solving, with the ability to conceptualize, develop, and implement standard methods, tools, and approaches. - Advise clients on: - IT strategy and Roadmap development - Application portfolio rationalization - Cost optimization - IT simplification strategies - Benchmarking studies - Develop and implement strategies to drive business process improvements, enhance operational efficiency, and achieve cost savings. - Collaborate with all levels of management to document existing processes, analyze data, and recommend business process enhancements. - Develop and monitor scorecards and other tools to measure the success of process improvement initiatives. Qualifications - 5 to 10 years of experience in Digital Transformation / Process Consulting / Business Consulting. - Master’s degree in business administration from Tier I institutes. - Extensive experience in BFSI consulting, process reengineering, and digital transformation. - Experience and knowledge of any two to three domains: - Corporate Banking - Cards and Payments - Credits and Lending - Wealth Management - Insurance - Corporate finance - Trade Finance - Treasury - Proven experience with Artificial Intelligence technologies across projects, initiatives, or product development, delivering measurable business outcomes. - Good experience in working in SDLC and AGILE program management methods. - Excellent communication skills (written and verbal). Benefits - Flexible work arrangements to support work-life balance, including remote work and flexible hours. - Career growth programs and diverse professions crafted to support exploration of opportunities. - Valuable certifications in the latest technologies such as Generative AI. Company Description Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. - A responsible and diverse group of 340,000 team members in more than 50 countries. - Strong over 55-year heritage, trusted by clients to unlock the value of technology to address the entire breadth of their business needs. - Delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering. - Market-leading capabilities in AI, generative AI, cloud and data, combined with deep industry expertise and partner ecosystem.




