Behavox

Title: Client Solutions Analyst 2 Location: Tokyo Job Description: About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role The Client Solutions Analyst 2 is an individual contributor within Professional Services responsible for delivering managed services to clients related to the Behavox platform personas. Based in Japan, this role supports regional and global financial services customers by enabling Power User, Admin, and Data Admin personas through structured training, technical configuration, and ongoing operational support. The role owns defined workstreams within managed service engagements, including platform configuration, data review, troubleshooting, and operational enablement of client personnel. The Analyst will operate as a primary specialist in one persona area (Platform Admin, Power User, or Data Admin) while maintaining working proficiency across the remaining personas to provide secondary coverage as engagement needs require. The Analyst is responsible for supporting the establishment and operationalisation of the client-side Centre of Excellence (CoE) for the selected personas, with CoE ownership residing with the client post-handover. This position operates with day-to-day autonomy on assigned tasks while escalating complex issues via the PSP Jira Service Desk to on-call senior team members. What You'll Bring - Behavox Platform Functionality (Power User, Admin, Data Admin Personas) – In-depth understanding of workflows, permissions, alert management, data quality, and reporting capabilities required to configure and support key client personas. Applies this knowledge to deliver accurate configurations and structured enablement - Financial Services Compliance Risks – Knowledge of market abuse, communications surveillance, and regulatory obligations relevant to global and Japanese financial institutions. Familiarity with JFSA regulatory expectations and their implications for surveillance programme design is required. Uses this understanding to align configurations and training with client risk frameworks - Managed Services Delivery Models – Knowledge of recurring service structures, scope management, and client support processes. Understanding of the distinction between Managed Services (Behavox-operated personas on behalf of the client) and Training & Certification packages (client-operated personas with Behavox enablement), and the ability to position each appropriately. Supports ongoing engagements by maintaining continuity, documentation, and service quality - Technical Documentation Standards – Understanding of structured documentation for configurations, training materials, and process guides. Produces accurate and reusable documentation aligned to delivery standards - Model Risk Governance and SR 11-7 Alignment – Understanding of model risk management principles, including SR 11-7 frameworks as they apply to surveillance scenario validation, outcomes analysis, and alert tuning. Ability to liaise with client Model Risk Management teams and support the auditability of Behavox Quantum detection models What You'll Do - Platform Configuration Ownership – Independently configures workflows, user roles, rules, and reporting elements for assigned clients, ensuring accuracy and alignment to defined requirements. Accountable for validating configurations prior to client deployment - Client Operational Enablement (CoE Personas) – Delivers structured operational enablement sessions for Power Users, Admins, and Data Admins within active managed service engagements, ensuring users can operate and manage the platform effectively. Owns preparation of materials and post-session follow-ups. Note: formal Bootcamp-style Training & Certification delivery (two-day, in-person courses leading to persona certification) is a separate service line and may be assigned as an additional responsibility where appropriate - Managed Services Support Execution – Provides day-to-day operational support for managed service clients, including issue resolution, configuration updates, and user enablement. Manages assigned requests within the PSP Jira Service Desk, operating within agreed scope, SLOs, and t-shirt sizing frameworks. Demonstrates sound judgement in determining when to resolve independently versus when to escalate to engineering via other relevant tickets (IWP or CS) - Business and Technical Requirements Translation – Converts client requirements into documented configuration tasks and structured solution outlines. Ensures traceability between client needs and implemented system changes - Data Administration and Ingestion Control – Owns end-to-end oversight of assigned data integrations, including monitoring data adapters, reviewing daily data quality and completeness reports (including the Daily Summary Report), and identifying ingestion anomalies. Performs root cause analysis on ingestion failures (e.g., schema or API changes), and ensures appropriate escalation and remediation What We Offer - The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies - A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence - A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families - Modern, comfortable office in Tokyo, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate occasional personal circumstances that may require working from home - A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance About Our Process Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values. As part of the process, candidates will first participate in a series of interviews focused on evaluating their expertise. Candidates who successfully progress through these interviews will then be invited to complete a live exercise. The purpose of this live technical assessment is to validate the candidate’s stated competencies and assess their ability to solve complex problems with speed and accuracy. Note that whenever possible, we aim to conduct interviews in person at our offices. We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment. Please note the following: - A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification. - Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.

Title: Senior Java Developer Location: Toronto Job Description: About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role The Software Engineer (Java) operates at a senior engineer level, driving technical direction across core product domains. The role combines deep hands-on Java engineering with architectural ownership — from high-level system design and technology selection to leading delivery of critical, cross-cutting platform capabilities. At this level, engineering excellence extends beyond implementation: the engineer determines the right approach to complex problems, communicates technical decisions across functions, participates in hiring, and is accountable for the long-term health of the systems they own. This level demands sound judgment on technology and business trade-offs and the ability to act as a technical lead. A defining expectation is mastery of AI-assisted engineering — leveraging agentic AI tools as force multipliers while retaining full ownership of architecture, quality, and technical outcomes. What You'll Bring - Expert Java engineering: Deep understanding of Java internals — GC tuning, Collections Framework, advanced concurrency (java.util.concurrent, multithreading), NIO/NIO2, performance profiling, and heap-dump analysis. Mastery of Spring Framework (IoC/DI, bean lifecycle, Spring Boot). SOLID principles, Clean Code practices, and GoF design patterns - Software architecture and design patterns: Expertise in monolith and microservices architectural styles — including migration patterns and domain-driven decomposition. Inter-process communication design (REST, gRPC, messaging), transaction management in distributed systems (Sagas, 2PC), CQRS, Event Sourcing, and external API design focused on scalability, security, and documentation - Cloud-native platforms and infrastructure: Experience designing high-availability and high-load systems on GCP (preferred), AWS, and Azure. Cloud security best practices: IAM, VPC, data encryption, JWT/JWS/JWE. Infrastructure as Code (Terraform or equivalent) and Twelve-Factor App methodology - Observability, reliability and deployment: Implementing full observability stacks: structured logging, distributed tracing, metrics, and alerting. SLI/SLO/SLA frameworks. Deployment strategies: Rolling Updates, Blue/Green Deployments, Canary Releases - AI-assisted engineering: Practitioner-level command of agentic AI tools applied to software engineering — encompassing prompt engineering techniques, AI context management and its limitations, sub-agents, skills and plugins, multi-agent orchestration, and team-of-agents architectures. Experience with Claude Code (Anthropic), Codex (OpenAI), or equivalent is mandatory What You'll Do - Architecture and technology leadership: Lead high-level design for complex, cross-service features. Evaluate and select appropriate technologies, frameworks, and architectural patterns before delegating implementation. Produce and maintain architecture documentation: design docs, ADRs, tech specs, and wiki pages - Advanced Java feature implementation: Own and implement critical product components — including prototyping, architecture validation, and production-grade code. Ensure correctness, performance, and long-term maintainability with comprehensive test coverage (unit, integration, contract, component) - Technical roadmap contribution: Drive the engineering agenda for assigned product areas. Proactively identify gaps in requirements, architectural limitations, and technical risks. Contribute to product roadmap planning and delivery estimation. Participate in hiring processes - Cross-functional technical communication: Drive technical communication across engineering, product, DevOps, and ML teams. Communicate technical decisions clearly to non-technical stakeholders. Produce design documents and participate in tech talks and knowledge-sharing sessions - AI-augmented engineering: Direct agentic AI tools (Claude Code, Codex, or equivalent) across the full engineering workflow — code generation, testing, refactoring, debugging, and documentation. Demonstrated ability to apply advanced prompt engineering, manage AI context limitations, compose multi-agent orchestration workflows, and critically evaluate AI-generated outputs for correctness, security, and quality. Ability to establish guardrails and improve agent configurations to raise the quality bar. AI proficiency amplifies — it does not replace — deep engineering judgment and technical accountability What We Offer - The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies - A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence - A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families - Modern, comfortable offices in Montreal/ Toronto downtown, with an expectation of working from the office 1 day per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate remote work for candidates who live in other Canadian cities - A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance About Our Process Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values. As part of the process, candidates will first participate in a series of interviews focused on evaluating their technical expertise and engineering judgment. Candidates who successfully progress through these interviews will then be invited to complete a live technical exercise. The purpose of this live technical assessment is to validate the candidate’s stated technical competencies and assess their ability to solve complex problems with speed, accuracy, and sound engineering judgment. Note that whenever possible, we aim to conduct interviews in person at our offices. We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment. Please note the following: - A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification. - Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.

About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox’s core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set. This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals. What You'll Bring What You'll Do Strategic outbound prospecting and pipeline ownership – Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units. Complex enterprise deal leadership – Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close. Executive-level value-based selling – Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision. Advanced commercial negotiation, deal governance, and CRM hygiene – Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot. Strategic post-signature account ownership – Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units. What We Offer The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies. A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence. A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families. Modern, comfortable offices, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration. A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance. About Our Process We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible. Please note that: We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.