Role Description The “Advanced Applications Engineer” will provide the highest level of field support to our regional channel partners, consultants and prospective users by providing advanced system design, deployment, programming, third-party integration, and troubleshooting. The Advanced Applications Engineer will also work closely and collaboratively with the Regional Sales Manager and Area Manager(s) to ensure channel partner’s experience a high level of support and experience. Key Tasks & Responsibilities (Essential Functions) - Work with the Regional Sales team to support channel partners and end users with: - Pre-sales system design, supporting AV planners and system integrators in system planning with Q-SYS components. - Preparation of cost estimates and tender specifications for Q-SYS system designs. - Post-sales support, diagnose and troubleshoot technical issues. - Escalation of unresolved issues to internal teams. - Manage the follow-up procedure after troubleshooting. - Training: - Conduct in person dealer training in market with partners. - Support training efforts with regional sales team members. - Conduct training classes in experience centers. - Co-develop new training curriculum with team. - Monitor and report on relevant information from the field as it pertains to market trends, competitive landscape, sales opportunities and channel activities. - Collaborate internally with the Americas go-to-market team, product development team and marketing. - Conduct regional competition analysis. - Contribution to product life cycle measures. - Attend regional, national and internal meetings as required. - Trade show booth builds, set up and tear down as well as technical troubleshooting will be required. Qualifications - Bachelor’s Degree preferred. - AV and IT industry certifications are a plus. - 5 years of AV industry experience. - Must be fluent with audio, video, control and networking technology. - Knowledge of DSP design software, control coding and technical drawing programs. - Strong understanding of audio visual system designs, AV networking, support and troubleshooting. - Ability to use Microsoft Office 365, Salesforce and AV industry software. Preferred Skills and Experience - Experience in AV design and sales engineering is highly desirable. - Experience in Unified Communications and Network Operations Centers is a plus. - Experience with Q-SYS Designer, LUA scripting is a plus. Travel Requirements - 21-40% Compensation and Benefits - The range for this position is $83,300.00 to $164,400.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. - Acuity offers generous benefits including: - Health care. - Dental coverage. - Vision plans. - 401K benefits. - Commissions/incentive compensation depending on role. Accommodation for Applicants with Disabilities As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

• Lead technical definition and implementation of IEC 61850-based architectures, including data modeling, communication services, and system integration concepts. • Work with Program & Product Management teams to create high-level specifications. • Develop and support real-time controller solutions utilizing design specifications, model-based design which facilitates code generation. • Analyse user specifications / requirements to recommend appropriate solutions. • Analyse industry standards and market trends to build requirements to propose new developments in GE Vernova products. • Work with Customer Support to resolve product, process, and customer issues related to communication protocols. • Assist in preparing training material and deliver training courses, where required. • Provide technical guidance, direction, and training to a new and / or experienced engineers, specialists, technicians, and co-ops when required.

• Building and improving features across the platform, with Python and Django at the core of our stack, while picking up other technologies as the platform and your work demands • Writing well-structured, testable, production-ready code and holding yourself to a high standard of quality • Collaborating with Data Engineering to understand platform capabilities and integrate effectively • Working closely with Product and Design in scrum ceremonies, backlog refinement, and technical discussions, contributing your perspective, not just your code • Participating in production support and incident management, debugging and resolving issues to keep our platform stable and performant • Documenting what you build, clearly and consistently • Helping define and evolve our backend engineering standards, staying current with the Python and Django ecosystem and bringing good ideas back to the team

• Support technical demos with customers, operators, partners, and investors. • Install, configure, test, and troubleshoot demo systems and pilot deployments. • Travel between Bergamo, Zaragoza, and customer sites as needed. • Work with engineering teams to diagnose field issues • Help customers understand technical requirements and deployment steps. • Collect structured feedback from customers and partners. • Create installation guides, troubleshooting guides, FAQs, and customer technical notes. • Support pilot rollouts, hardware testing, software validation, and demo preparation.