• Proactively manages complex calendars and scheduling across multiple senior leaders. • Anticipates scheduling conflicts and resolves them independently. • Coordinates meetings across multiple time zones and stakeholders. • Screens, prioritizes, and responds to incoming emails, calls, and requests using independent judgment. • Coordinates leadership meetings, prepares agendas/materials, and tracks follow‑ups. • Screens, prioritizes, and responds to executive communications with discretion. • Prepares and formats executive‑level documents. • Manages travel, expenses, and logistics for senior leaders. • Serves as a trusted gatekeeper, handling confidential and sensitive information. • Monitors and approves standard administrative expenditures within budget. • Acts as a formal resource for other administrative staff and supports ad‑hoc leadership priorities.

Role Description Outsourcing Advantage is seeking a Virtual Assistant to join our team and support Medicaid outreach efforts targeting Bronx residents. This role is pivotal in connecting eligible individuals with free Medicaid support programs, including Social Care Network (SCN) home-delivered meals. As a Spanish Outreach Caller, you will play a key part in improving access to healthcare resources for underserved communities. - Conduct outbound calls to Bronx NY USA residents to assess eligibility for Medicaid support programs. - Clearly explain program benefits and next steps in both Spanish and English. - Communicate warmly and professionally with patients and families, addressing questions and concerns. - Collect basic information and transfer interested individuals to the intake team. - Document call outcomes and notes accurately in the system, keeping records organized. - Follow up with applicants and manage callbacks to support program enrollment. - Maintain a high standard of cultural competence and empathy when engaging with elderly and low-income populations. Qualifications - Prior experience in cold calling, customer service, healthcare, Medicaid, or outreach. - Comfortable speaking with people on the phone all day. - Experience documenting call outcomes and notes in a system (CRM, spreadsheet, or similar). - Basic computer skills for documentation and data entry. - Experience communicating with Spanish-speaking patients or families by phone to explain services and answer questions. - Experience working with elderly and/or low-income populations in a customer-facing or outreach capacity. - Bilingual fluency in Spanish and strong conversational English (C1 level). - Available to work during U.S. Eastern Time business hours. - Reliable internet connection and a quiet work environment suitable for remote calling. Requirements - Familiarity with healthcare, Medicaid, or community outreach contexts. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

Role Description Estamos em busca de uma pessoa organizada, detalhista e responsável para integrar nossa equipe de gestão administrativa. Atividades: - Gestão de documentos em sistemas (CRM/ERP); - Controle de prazos; - Suporte administrativo e atividades de backoffice. Horário: Segunda a sexta-feira, das 08h às 17h (1h de almoço). Modalidade: 100% Home Office (remoto). Contratação: PJ (pode ser MEI). Remuneração: R$ 1.621,00. Perfil que buscamos: - Pessoa analítica; - Discreta; - Organizada; - Gosta de trabalhar com foco e atenção aos detalhes. Diferencial: - Experiência anterior em secretariado de clínicas ou consultórios será considerada um diferencial; - Aposentados(as) são muito bem-vindos(as)! Interessados(as), enviar currículo para participação no processo seletivo. #LI-Remote

Role Description The Capacity Development Assistant supports the delivery of learning programmes, onsite trainings, learning solutions, and services for UN Volunteers globally. The incumbent performs various duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. Qualifications - Completion of secondary education - Specialized training/course in learning, capacity development, or related fields - University degree is desirable, but not a requirement Requirements - A minimum of three (5) years (with high school diploma) or 2 years (with bachelor's degree) of practical and relevant work experience at national or international level in learning, capacity development, event planning/support, administrative support, or related fields - Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, web-based management systems, and learning management systems - Experience in providing administrative and logistical support for learning and development programmes - Experience supporting the delivery of online workshops and webinars through Zoom & MS Teams Benefits - UNDP NPSA contract for the successful candidate Competencies - CORE Competencies: - Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline - Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements - Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback - Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible - Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident - Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships - Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination - Cross-Functional & Technical Competencies: - System Thinking: Ability to use objective problem analysis and judgment to understand how interrelated elements coexist within an overall process or system - Knowledge Facilitation: Ability to animate individuals and communities of contributors to participate and share, particularly externally - Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication - L&D Planning: Ability to identify organizational learning priorities aligned with the business strategy - Digital L&D: Ability to use technologies and leverage them for learning Language Requirements - Fluency in English and French - Knowledge of another official UN Language is an asset Disclaimer - Only short-listed applicants will be contacted - This vacancy announcement is open to Tier 1 and 2 candidates only Equal Opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate. Our employment decisions are based on merit and suitability for the role, without discrimination. Sexual Harassment, Exploitation, and Abuse of Authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination, and abuse of authority. All selected candidates undergo relevant checks and are expected to adhere to the respective standards and principles. Right to Select Multiple Candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience, and educational requirements. Scam Alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert .