Role Description The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional pod teams that partner directly with agencies to design, deliver, and continuously improve services that work for Coloradans. Good government depends on technology that works. And OIT exists to make that true for every Coloradan. The State of Colorado is seeking an Enterprise Practice Lead, Delivery Management to help build the next generation of public services. We're looking for people who want to do the best work of their careers in service of the public. The Enterprise Practice Lead, Delivery Management owns how delivery is managed across OIT’s pods: the standards, procurement playbooks, sprint governance frameworks, and professional community that make every Delivery Manager more capable. - Define what good delivery management practice looks like at each stage of the product lifecycle: discovery, alpha, beta, live, and continuous improvement. - Develop and maintain contract templates, SOO frameworks, sprint governance standards, and procurement playbooks aligned to EA-approved vendor and technology guardrails and Colorado acquisition law. - Build triage frameworks for inherited waterfall contracts. - Identify patterns of delivery management weakness across the portfolio. - Run a delivery management guild. - Develop a career pathway for delivery managers. - Build and deliver training programs that embed modern operational standards statewide. - Create and maintain shared resources that practitioners can use. - Advise ITDs on strong delivery management practice. - Distinguish between a practitioner skill gap, a vendor quality problem, and a structural constraint. - Surface systemic procurement or governance patterns across pods. Qualifications - Knowledge of modern delivery management at a deep practitioner level: agile frameworks (Scrum, Kanban), sprint governance, risk and dependency management, vendor accountability in continuous delivery contexts. - Knowledge of government procurement and contracting. - Knowledge of the distinction between classical project management and modern delivery management. - Knowledge of Vendor management in a government delivery context. - Knowledge of state budget and legislative cycles as they affect technology delivery timelines. - Knowledge of career pathway design for delivery managers. - Ability to navigate procurement complexity without slowing delivery. - Ability to resist the gravity of waterfall. - Ability to hold accountability standards without micromanagement. - Ability to make procurement accessible. - Ability to distinguish processes from overhead. Requirements - A minimum of five (5) years of experience in the delivery of technology products. - A track record of working across disciplines — design, engineering, policy, or operations. Preferred Qualifications - Relevant certifications such as Certified Scrum Professional (CSP), or PMI Agile Certified Practitioner (PMI-ACP). - Proven experience drafting and managing Statements of Objectives (SOOs) and modular procurement contracts within a government or highly regulated environment. - Deep expertise managing the evolution of team cadences and needs across the entire service life cycle. Conditions of Employment - OIT employees must comply with any screening procedures in place at state entity locations. - A pre-employment background check will be conducted as part of the selection process. - Positions supporting some agencies will also require a pre-employment drug test. - This position may require travel within the specified geographic area. Supplemental Information If this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location is required. All remote work must be performed in Colorado. The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. If you have a disability and require reasonable accommodation, please direct your inquiries to our ADA Coordinator.

Role Description We are looking for a Senior Principal Customer Adoption Strategy Manager to join Smartsheet’s Customer Excellence team. This role is responsible for designing and scaling Smartsheet’s customer adoption and value realization programs, ensuring customers achieve measurable outcomes across onboarding, adoption, and renewal milestones. You will partner closely with Product, Customer Excellence, Sales, Revenue Operations, and Enablement to operationalize structured adoption frameworks and success planning at scale. This is a highly visible role with direct impact on enterprise adoption, retention, and long-term customer value. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered. You Will: - Own Smartsheet’s customer adoption strategy, defining structured maturity models and frameworks that guide customers through onboarding, adoption, value realization, and renewal milestones. - Define and operationalize adoption metrics and maturity models in partnership with Product and Business Intelligence, using product usage data and customer insights to drive consistent execution and measurable outcomes. - Collaborate with Data Science teams on predictive modeling that connects to operational strategy, ensuring churn insights directly inform planning, programs, prioritization, and execution across Customer Excellence. - Design and scale best in class programs, including adoption playbooks and value frameworks aligned to Smartsheet’s segments. Leverage AI tools to do this at scale and create prompt cookbooks and other AI tools to give CSM teams added lift in completing their jobs. - Partner with Product, Product Marketing and Customer Excellence leaders to translate product capabilities into clear adoption paths, launch frameworks, and customer-facing programs. - Enable Customer Excellence teams through scalable programs and assets, ensuring consistent delivery of high-impact adoption experiences across enterprise accounts. Qualifications - 10+ years of experience in Customer Success, Product Management, Product Marketing or Customer Marketing within a SaaS environment. - 5+ years of experience in program management. - Bachelor's degree, MBA preferred. - Willing to travel periodically for onsites and key meetings. - Hands-on experience defining churn mitigation playbooks and programs (including adoption metrics, maturity models, and success criteria) and operationalizing insights into repeatable motions adopted by Customer Excellence teams. - Proven ability to design and operationalize post-sales processes and customer journeys, including onboarding, adoption, success planning, and renewal alignment that tie seamlessly to pre-sales motions. - Strong program leadership experience, leading complex, cross-functional initiatives with Product, Sales, and Revenue Operations from strategy through execution. - Deep understanding of enterprise SaaS customer dynamics, including multi-product adoption, value realization, and long-term retention drivers. Benefits - Employer subsidized medical/vision and dental coverage for full-time employees. - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). - Monthly stipend to support your work and productivity. - Flexible Time Away Program, plus Sick Time Off. - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans. - US employees receive 12 paid holidays per year. - Up to 24 weeks of Parental Leave. - Personal paid Volunteer Day to support our community. - Opportunities for professional growth and development including access to Udemy online courses. - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. - Teleworking options from any registered location in the U.S. (role specific). - Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. - US Base Salary Pay Range: $165,000 — $225,000 USD.

Role Description If you're a strategist who's tired of being the smartest person in the room but never the one who sets the direction - this role was built for you. We're hiring an experienced Client Growth Strategist to own the revenue growth strategy for a portfolio of flooring and home services clients. You'll be the person who connects the dots between business goals, channel strategy, great execution, and real outcomes - all while building strong, long-term client relationships. A core part of how we drive growth is through the Endless Customers framework by Marcus Sheridan. Our strategists don't just know it - they champion it. Why Is This Role Different? - You're not joining a generalist agency that does a bit of everything for anyone. - FPM operates in one niche - flooring retailers, and we've built a real system inside it. - You'll have genuine ownership - real strategic authority over a portfolio of clients. - You set the direction. The team executes. You're accountable for the outcome. Qualifications - 5+ years in marketing, brand development or business development - Demonstrated experience driving measurable revenue outcomes - Strong understanding of funnels, paid media, SEO/content, and conversion optimization - Hands-on experience personally building, managing, and optimizing Google Ads and Meta campaigns with real budgets - Familiarity with the Endless Customers (formerly They Ask, You Answer) framework by Marcus Sheridan - Comfortable working with small-to-mid-sized businesses - Comfortable working remotely with a distributed team - Comfortable with marketing automation/CRM tools (GoHighLevel experience is a plus) - Strong working knowledge of AI tools to enhance strategy and marketing output quality Requirements - You've owned marketing strategy for clients, not just executed it - You're comfortable presenting performance data to a business owner and telling them what it means - You've personally managed Google or Meta ad campaigns with real budgets - You've read They Ask, You Answer and it changed how you think - You want a senior seat with real ownership, not another account coordinator title - You thrive in a niche - we work exclusively with flooring retailers and home services businesses Benefits - Flexible PTO - 100% Remote - work from anywhere in the U.S. or Canada - Professional development - we invest in your growth through courses, books, and learning resources - Quarterly virtual team building - Performance bonus structure - currently in development Company Description FlooringPros Marketing is a strategy-led digital marketing agency built for flooring retailers and shop-at-home flooring businesses. We help clients grow revenue through focused positioning, conversion-first marketing, and measurable execution - not random activity. Our Mission: We help business owners build something bigger than themselves, creating a positive ripple effect for their employees, families, and customers. Our Values: - Independent Thinking - Genuine Integrity - Tenacious Ownership - Transparent Communication - Relentless Improvement

• Leda workshops och rådgivande kunddialoger • Driva initiativ inom growth och performance marketing • Optimera kundresor, kampanjer och konverteringsflöden • Arbeta med personalisering och datadrivna marknadsstrategier • Identifiera insikter och möjligheter för digital utveckling • Samarbeta med leverans-, lösnings- och säljteam • Bidra till utveckling av kunders digitala marknads- och commerce-strategier