Role Description Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Business Analyst – Business Solution (Robotics & Process Automation) working remotely in the Philippines or India, you’ll be a part of bringing humanity to business. #experienceTTEC In this role, you’ll lead technology-focused business analysis and automation enablement across People & Culture (PaC) and IT PMO, ensuring solutions are strategically aligned, properly defined, and ready for delivery. You’ll report to the Senior Manager, Global Services and Technology Portfolio and play a key role in bridging business needs with enterprise technology execution driving clarity, alignment, and value realization for automation initiatives. During a Typical Day, You’ll: - Lead technology-focused business analysis and automation enablement, driving initiatives from intake and requirements capture through stakeholder alignment and submission to IT PMO for delivery. - Identify and evaluate automation opportunities (RPA, AI/ML, agentic automation, and workflow automation, leveraging enterprise platforms such as ServiceNow, Oracle, Kronos, Taleo, and ADP) through end-to-end process analysis and feasibility assessment. - Act as the liaison between PaC business units and IT PMO, ensuring alignment on requirements, priorities, and delivery expectations. - Drive stakeholder relationship management, facilitating discussions, managing expectations, and ensuring clear and timely decision-making. - Develop Lean Business Canvas (LBC) and produce high-quality Business Requirement Documents (BRDs) to capture business needs, define requirements, and articulate future-state design, using Asana and MS365 tools (Word, Visio, Excel, Copilot) for structured, consistent, and actionable analysis and documentation. - Guide decision-making on trade-offs (automation vs. manual, scope, cost, timeline, and value) while ensuring solutions deliver measurable efficiency and experience improvements. Qualifications - 5+ years of experience in business analysis, requirements gathering, and solution delivery. - Proven expertise in stakeholder relationship management and influencing cross-functional teams. - Strong experience acting as a liaison between business functions (e.g., PaC) and IT / PMO organizations. - Demonstrated ability in strategic analysis, prioritization, decision-making on competing demands, and a proactive, curious, and self-sufficient approach to problem-solving. - Experience delivering process improvement and automation initiatives (RPA, AI, or enterprise platforms such as ServiceNow, Oracle, Kronos, Taleo, and ADP). - Strong communication, facilitation, and documentation skills, including development of LBCs and BRDs. Benefits Visit https://mybenefits.ttec.com/ for more information. Company Description TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

TransUnion's Job Applicant Privacy Notice What We'll Bring: Job Description Summary Argus Advisory is a TransUnion Company and the leading provider of analytics, information and solutions to financial services providers to help them grow their businesses. We help clients maximize the value of data and analytics to allocate and align resources to strategic objectives, manage and mitigate risk (default, fraud, funding and compliance), and optimize financial objectives. At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. This role will act as a key Analyst of the Argus Australia team and is responsible for supporting the development of outputs using the Argus Consortia dataset. This role will partner and collaborate with other associates in the Argus Australia team to support the relationships with key clients. What You'll Bring: - Bachelor’s degree – advanced degree a plus - Data analytic experience with SQL (preferred) and/or SAS or other data mining or statistical software - Data visualization experience with Tableau (preferred) and/or other visualization software desirable - Some experience in the consumer banking or related industry valuable - Excellent communication skills, both written and verbal with the ability to create and deliver compelling presentations. - Strong problem-solving skills and commercial acumen with a keen attention to detail. - Proficiency with Microsoft Office – Excel and PowerPoint in particular. - Ability to thrive in a fast-paced dynamic environment, working on multiple high-profile assignments in parallel - Can take on challenging unstructured assignments with little supervision. Impact You'll Make: - Leverage a unique, industry leading data set and synthesize large volumes of data into easily understood, actionable analyses and presentations that support clients’ strategic visions - Presents findings to management in a clear, concise format using best-in-class visualization techniques, clearly written commentary and strong verbal communication skills - Take ownership of key client deliverables, using peer-review of work materials to maintain high level of accuracy - Participates in and/or manages internal and client facing projects - Builds industry knowledge through exposure to a diverse range of strategies deployed by Argus’ clients including Australia’s largest financial institutions This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Business Operations

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: - Experts in banking and payments, capital markets, and wealth & asset management - Committed to growing our business and hiring the best talent to help us get there - Focused on maintaining our nimble, agile, and entrepreneurial culture About the RoleWe are looking for an experienced Business Analyst with strong Risk Governance expertise to join our Business Consulting team in Warsaw. This role will focus on supporting TPRM (Third Party Risk Management) Governance initiatives across policy, standards, metrics, and operating model enhancements. You will work closely with Risk, Operations, Technology, and Product stakeholders to define business requirements, improve governance processes, and help deliver strategic transformation initiatives within complex financial services environments. What You’ll Do - Partner with stakeholders across Risk, Technology, Operations, and Product teams to capture and define business requirements for TPRM governance initiatives - Develop key business analysis artefacts including problem statements, scope documentation, stakeholder maps, workshop outputs, and requirements catalogues - Analyse and document current (“as-is”) and future-state (“to-be”) processes to support governance and operating model improvements - Translate business needs into clear user stories and actionable requirements for delivery teams - Facilitate workshops, support governance discussions, and contribute to programme delivery across policy, standards, and metrics workstreams What We’re Looking For - Proven experience as a Business Analyst within financial services, consulting, or risk transformation programmes - Strong understanding of Risk Governance frameworks, policies, standards, and controls - Experience working on Third Party Risk Management (TPRM) or supplier risk governance initiatives - Excellent stakeholder management and workshop facilitation skills across business and technology teams - Ability to produce clear, structured documentation and communicate complex topics effectively Bonus Points For - Experience working within large-scale regulatory or governance transformation programmes - Familiarity with operational risk, non-financial risk, or enterprise risk management frameworks - Knowledge of Agile delivery methodologies and user story development - Consulting experience within Tier 1 banking or financial services organisations - Exposure to governance metrics, reporting, or control monitoring frameworks WHY JOIN CAPCO? - Employment contract and/or Business to Business – whichever you prefer - Speaking English on a daily basis, mainly in contact with foreign stakeholders and peers - Paid Referral Program - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise - Being part of the core squad focused on the growth of the Polish business unit - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients - A work culture focused on innovation and creating lasting value for our clients and employees ONLINE RECRUITMENT PROCESS STEPS - Screening call with the Recruiter - Competencies interview with Capco Hiring Manager - Client interview - Feedback / Offer Follow us here or contact us directly: recruiting.poland@capco.com #LI-Hybrid

• Support the administration, execution, and analysis of employee listening initiatives, including engagement surveys, pulse surveys, lifecycle surveys, and ad hoc feedback efforts using platforms such as CultureAmp • Analyze qualitative and quantitative employee feedback data to identify trends, themes, strengths, and opportunity areas across the employee experience • Develop clear, compelling, and visually engaging presentations and reports that communicate findings, insights, and recommendations to stakeholders and senior leadership • Partner with your People Team & Experience teammates and other stakeholders in our Shared Services organization to support the creation, tracking, and follow-through of action plans resulting from employee feedback and survey insights • Maintain strong attention to detail while managing survey timelines, reporting deliverables, data accuracy, and documentation • Support ongoing people strategy initiatives and special projects related to employee engagement, inclusion, culture, and the Employee Value Proposition • Utilize tools such as Excel, PowerPoint, and ChatGPT to streamline workflows, strengthen analyses, improve presentation quality, and enhance team efficiency • Collaborate cross-functionally with internal stakeholders while maintaining confidentiality and professionalism when handling sensitive employee feedback and data • Stay informed on employee experience and Voice of the Employee best practices, bringing new ideas and continuous improvement recommendations to the team