Title: Product Designer Location: West Bend Wisconsin US Full time Hybrid At Delta Defense, Product Designers do more than create digital experiences. They help build the tools that serve responsible American gun owners and support a mission rooted in freedom, preparedness, and the right to self-defense. The Product Designer partners closely with Product Managers, engineers, and business stakeholders to create intuitive, user-centered experiences across the USCCA product ecosystem. Embedded within product teams, this role translates user needs, business goals, and technical requirements into clear interaction models, user flows, wireframes, and prototypes that move ideas from concept to delivery. This role is for someone who sweats the small stuff, takes ownership, and understands that strong products are built through discipline, collaboration, and constant improvement. Product Designers shape how our products work and how users interact with them, leveraging our Figma design system and established UI standards to quickly produce mockups and prototypes that support engineering execution. When new patterns or interfaces are needed, the Product Designer collaborates with the UX Strategist to refine experience direction and partners with Marketing Creative to transition work into high-fidelity UI aligned with brand and visual standards. While the UX Strategist leads experience strategy and research direction, the Product Designer owns interaction execution within product teams using pre-configured, brand-approved components. This role contributes to meaningful work across internal employee systems, member experiences, partner platforms, and digital sales products. For a designer who wants to do mission-driven work in a freedom-loving, high-standard culture, this is an opportunity to help build products that matter. The work you’ll do: Product Experience Design - Design user-centered product experiences including interaction flows, wireframes, and prototypes. - Translate product requirements and user insights into intuitive interaction models and usable product interfaces. - Create wireframes, user flows, experience diagrams, and product mockups that clearly communicate functionality to engineering teams. - Develop interactive prototypes to validate product behavior and interaction patterns before development. - Conduct or support usability testing and lightweight user research to validate design decisions and inform interaction models. Embedded Product Team Collaboration - Work closely with Product Managers to translate product goals and requirements into user-centered product designs. - Collaborate with engineers to ensure experience designs align with technical feasibility and platform constraints. - Participate in product team ceremonies including discovery sessions, backlog refinement, sprint planning, and design reviews. - Support product teams in framing and refining features to ensure clear user interaction models before development begins. Design System Adoption & UI Collaboration - Leverage the organization’s Figma design system and UI standards to efficiently design product interfaces. - Apply existing design system components and patterns to accelerate product delivery. - Identify opportunities where new UI patterns may be required and collaborate with the Creative team to define final visual design. - Ensure product experiences maintain consistency with established brand and UI standards. Discovery Support - Collaborate with the UX Strategist during discovery activities such as journey mapping, usability reviews, and experience definition. - Contribute design perspectives to early-stage product discovery and feature scoping. - Help translate discovery insights into product experience flows and interaction models. Documentation & Design Communication - Clearly document interaction patterns, flows, and product behaviors to support engineering implementation. - Present design solutions to product teams and stakeholders, explaining the rationale behind experience decisions. - Ensure design work reduces ambiguity and improves development efficiency. Education, Skills and Experience Requirements: - Bachelor’s degree in Human Computer Interaction (HCI), Design, Psychology, Human Factors, or a related field, or equivalent professional experience. - 2+ years of experience designing digital products for web or mobile platforms. - Portfolio of shipped product work, with examples of wireframes, user flows, interaction patterns, and prototypes that demonstrate your design process and impact. - Strong experience creating interaction flows, wireframes, and product prototypes. - Proficiency with Figma and modern product design workflows. - Strong understanding of user-centered design principles, usability practices, and interaction design patterns. - Experience working within established design systems and reusable UI component libraries. - Ability to clearly communicate design decisions and collaborate with technical teams. - Can effectively collaborate with product managers, engineers, and other partners to move work from concept through delivery. - Hands-on contributor in Agile or iterative product development environments. - Strong problem-solving skills and ability to translate complex requirements into simple user experiences. - Demonstrates the Core Values of Delta Defense, LLC - Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Work Location: 3 days onsite at our headquarters in West Bend, WI, with the option for 2 days remote. Compensation: Target salary range $90,000 - $116,000; eligible for annual company incentive bonus. Why Work at Delta Defense? Because culture matters—and ours is legit. - Fast-paced, mission-driven, and genuinely fun - #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces - Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024) - Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row - Most importantly, your work here actually matters.

• Mener la discovery UX : entretiens, ateliers et synthèse des insights auprès des utilisateurs • Définir l'expérience : co-construire les parcours et scénarios avec le Product Owner • Concevoir pour le Cloud : Créer des solutions adaptées à un produit SaaS complexe • Piloter l’IA : exploiter Claude de façon avancée pour générer maquettes et prototypes • Ajuster et valider l'ergonomie des outputs générés par l'IA • Assurer l'alignement de tes productions avec notre Design System dans Figma • Présenter les dossiers aux parties prenantes et itérer selon les retours • Documenter : rédiger les specs fonctionnelles, cas limites et comportements attendus • Accompagner l'équipe technique pour garantir la qualité de l’UX finale livrée.

Role Description As a senior member of the Product Design team, you will help us redefine what’s possible with the way the world experiences the internet. You will focus on translating complex business problems into highly-intuitive design solutions and act as the user advocate throughout the product development life cycle. You will drive design strategy for our products, working closely with Product Management, UX Research, Engineering, and Client Services to bring world-class experiences to Fastly customers. You possess a strong passion for understanding users and building products that empower them to build fast, secure applications. What You'll Do - Partner with Product Management and UX Research to identify and ideate on design solutions to meet customer expectations and business requirements. - Translate design solutions into navigation flows, wireframes, visual designs, and interactive prototypes. - Continuously iterate over designs to improve the user experience. - Partner with Engineers closely to evaluate design alternatives, ensure that solutions are technically feasible, and reuse established interaction patterns and UI components when appropriate. - Plan and conduct user research, including usability testing, contextual interviews, task analysis, and surveys. Share findings from research in a presentation setting. - Improve upon the design system, making recommendations for new patterns and standardized practice. - Stay at the forefront of advances in tools and processes in the design community and recommend improvements to Fastly processes. - Provide mentorship and design guidance for other product design team members. - Lead workshops with Product, UX Research, Client Services, and Engineering teams in design thinking, customer journey mapping exercises, and other brainstorming sessions. Qualifications - 7+ years experience designing workflows and interfaces for enterprise web applications or equivalent. - A strong design portfolio of work with a proven track record of creating end-to-end design solutions and creating intuitive interfaces for customers. - An effective communicator and problem solver who can present user research and design solutions in company-wide meetings. - Skilled at explaining design intentions to cross-functional teams and incorporating their feedback to improve work. - Experience with user research methodologies and usability testing tools, including collecting design feedback from customers or customer proxies. - Expert proficiency with Figma, Adobe CC, Claude Code, or similar design and prototyping tools. Requirements - Experience working with SaaS enterprise software for technical users. - Experience designing for WCAG accessibility standards. - Experience writing HTML/CSS/Javascript code by hand. Benefits - Comprehensive benefits package including medical, dental, and vision insurance. - Family planning, mental health support along with Employee Assistance Program. - Insurance (Life, Disability, and Accident). - Flexible Vacation policy and up to 18 days of accrued paid sick leave. - 401(k) (including company match) and an Employee Stock Purchase Program. - 12 paid local holidays and 12 paid company wellness days for 2026.

• Drive UI/UX Refinements: Take the lead on making UI/UX improvements to our existing SimpleTexting flows, collaborating closely with Product Managers and Engineers to deliver incremental enhancements. • Design for Self-Serve Funnels: Design simple and effective UI and user flows for our new self-serve discounts feature, ensuring clear eligibility and application processes. • Own the end-to-end journey design for self-serve cancellations, balancing business needs with a positive, customer-centric experience. • Lead Discovery and Research: Conduct light user research and testing to inform the UX for new upsell opportunities, such as user seats and add-ons. You will design modular and scalable patterns that can be extended over time. • Collaborate Cross-Functionally: Work as a key partner with Product, Engineering, Support, Sales, and Marketing teams, translating ideas from wireframes through to final delivery. • Own the Design Process: Embed yourself in the team's rituals, taking a proactive approach to design rather than waiting for ad-hoc requests.