• Design, build, and maintain AI agents, integrations, and automations that reduce manual work, eliminate bottlenecks, and improve productivity across every department at Chipply. • Inspect Chipply's internal SaaS platforms (HubSpot, Microsoft 365, Confluence, Slack, and others) to understand what APIs, webhooks, and MCP connectors they expose, and use those surfaces to build the integrations each team needs. • Partner with leadership and department heads to identify and prioritize high-impact opportunities by mapping existing workflows and pinpointing where engineering effort — AI-powered or deterministic — will deliver measurable improvement. • Write production code. Build multi-tool and multi-agent systems that connect Chipply's internal platforms into seamless end-to-end processes. Make sound judgment calls on when AI is the right tool and when a deterministic solution is a better fit. • Build evals and monitoring for AI systems you ship, so output quality is measurable rather than assumed. • Serve as Chipply's internal AI champion by leading education, training, and adoption efforts, and by acting as the go-to engineering resource for AI questions, best practices, and emerging use cases. • Establish and maintain responsible AI governance, including guidelines for data handling, privacy, model and tool selection, output quality monitoring, and ethical use. • Continuously evaluate emerging AI tools, agent frameworks, model providers, and orchestration libraries; pilot promising technologies and recommend adoption decisions based on impact, cost, and fit. • Measure and report on the ROI of the systems you ship, tracking time saved, error reduction, cost impact, and quality improvements. • Develop and maintain documentation for the systems, integrations, and AI workflows you build so institutional knowledge scales with the company. • Serve as a liaison across Engineering, Finance, Sales, Marketing, Customer Support, and Product to align on technology needs and ship workflow improvements end to end. • Monitor security and compliance across the integrations and AI systems you build, collaborating with engineering and leadership to ensure data protection best practices are followed. • Continuously redefine the scope, priorities, and deliverables of the role as Chipply's needs and the broader AI ecosystem evolve.

Role Description You will be the strategic and technical owner of transformation engagements on a defined set of accounts. The most informed voice on what Pencil should do for each client and how the work gets done. You set the thesis, structure the engagement from first principles, co-design the recommendations and timelines with Forward Deployed Engineers and Creative Leads, lead the client through the enterprise-wide change required to make it stick, and stand behind quality and performance once the work ships. You own the recommendations and the narrative we tell our clients. Key Responsibilities: - Implementation Leadership: Own the narrative told to the client and the strategic and tactical plan that drives the engagement, setting the transformation thesis, co-designing the recommendations with Forward Deployed Engineers and Creative Leads. - Structured Problem-Solving: Take ambiguous client problems and structure them from first principles into a clear set of hypotheses, workstreams, and sequenced decisions everyone can act on. - Change Management Leadership: Lead clients through enterprise-wide transformation, moving them beyond siloed pilots into integrated, AI-driven workflows - navigating complex stakeholder landscapes, identifying blockers and champions, and engineering the buy-in that scaled AI adoption requires. - AI Process Design: Translate abstract GenAI concepts into clear, repeatable operating processes that client teams can execute confidently day-to-day. - Product Feedback Loop: Act as the voice of the customer internally, feeding insights back to Product and Engineering - what's missing, what's broken, what's worth doubling down on - so Pencil's roadmap stays enterprise-ready. - Transformation Blueprints: Codify what works on your accounts into repeatable Blueprints the rest of the team can run, so every successful engagement leaves behind a sharper playbook than the one before it. Qualifications - A strong academic record in a quantitative or analytical discipline - STEM, economics, engineering, or business. - Minimum of 5 years' experience in consulting, in-house transformation, programme management, or enterprise tech implementation. - AI-native in your day-to-day; experience with Claude Code or other agentic tooling is a strong plus. - Tech-fluent and hands-on; lightweight engineering - SQL, scripts, reading code - is a strong plus. - Confident with senior stakeholders; able to carry a client meeting and give direct feedback. - A track record of delivering complex, cross-functional, often ambiguous work to a high standard and on time. - Marketing, advertising, or agency experience helps, but it’s not what sets candidates apart. Requirements - Are Provocative and Brave: Challenge a customer’s existing way of working to help them avoid long-term implementation challenges. - Are an Ally to Change: Comfortable with ambiguity and change, helping others navigate the "new and unknown." - Believe in Enterprise Adoption: Obsessed with seeing technology move away from “pilot purgatory" towards an embedded, value-driving part of a company’s culture. - Embody Pencil Values: Lead with transparency, agility, and a focus on measurable impact. KPIs & Success Measures - Enterprise Adoption: Depth and breadth of Pencil usage across a customer's teams, departments, and use cases once the rollout is live. - Time-to-Value: Speed at which your accounts reach their first defined success metric or ROI milestone after engagement kickoff. - Quality of Transformation Narrative: How well your transformation thesis and the strategic and tactical planning survive delivery without major rework. - Product Feedback Impact: Quality and reach of insights fed back to Product and Engineering that keep Pencil's roadmap enterprise-ready. - Blueprint Contribution: Successful documentation and internal adoption of repeatable "Transformation Blueprints" based on customer wins. Benefits - 25 days PTO plus public holidays, with a Flexible Time Off scheme. - Health insurance / private medical cover. - Monthly stipend towards wellness, fitness, and learning and development. - Remote - work from anywhere in your home country. - Enhanced parental leave policies, whether you become a parent through birth, adoption, or surrogacy. - Access to our Pencil office in The Shard, London for UK employees. - Flexible working hours.

Role Description This is an exciting opportunity to work directly with the founders and help build the core agent infrastructure powering the next generation of enterprise AI products. - Build and enhance AI agents used by real customers every day - Design and improve agent runtimes, memory systems, tool orchestration, and evaluation frameworks - Develop integrations with platforms such as Salesforce, Stripe, HubSpot, Notion, QuickBooks, Shopify, and more - Build scalable backend services using Python and modern frontend experiences using TypeScript and React - Optimize infrastructure, reliability, performance, and cost efficiency - Ship production-ready features rapidly and continuously - Take ownership of technical decisions and product outcomes from concept to deployment Qualifications - Located in Poland with existing work authorization - Strong experience with Python and TypeScript - Experience building or significantly modifying AI agents - Hands-on experience with modern AI development workflows and AI-assisted coding tools - Strong understanding of scalable systems, architecture, and technical trade-offs - Full-stack development experience across frontend and backend systems - Ability to move quickly and ship production-ready code with minimal oversight Requirements - Experience working in AI startups or developer tooling companies - Public GitHub portfolio or open-source contributions - Experience with LLMs including GPT, Claude, Gemini, Opus, or Sonnet - Experience building agent architectures, memory systems, evaluations, or autonomous workflows - Experience with third-party API integrations and platform ecosystems - Infrastructure, DevOps, container orchestration, and cloud platform experience - Experience building Slack or Microsoft Teams applications Benefits - Fully remote work within Poland - Competitive compensation package - Meaningful equity opportunity - Direct collaboration with founders - High ownership and autonomy - Opportunity to help build a category-defining AI product - Fast-moving environment where your work reaches customers immediately

Role Description This is an exciting opportunity to work directly with the founders and help build the core agent infrastructure powering the next generation of enterprise AI products. - Build and enhance AI agents used by real customers every day - Design and improve agent runtimes, memory systems, tool orchestration, and evaluation frameworks - Develop integrations with platforms such as Salesforce, Stripe, HubSpot, Notion, QuickBooks, Shopify, and more - Build scalable backend services using Python and modern frontend experiences using TypeScript and React - Optimize infrastructure, reliability, performance, and cost efficiency - Ship production-ready features rapidly and continuously - Take ownership of technical decisions and product outcomes from concept to deployment Qualifications - Located in Poland with existing work authorization - Strong experience with Python and TypeScript - Experience building or significantly modifying AI agents - Hands-on experience with modern AI development workflows and AI-assisted coding tools - Strong understanding of scalable systems, architecture, and technical trade-offs - Full-stack development experience across frontend and backend systems - Ability to move quickly and ship production-ready code with minimal oversight Requirements - Experience working in AI startups or developer tooling companies - Public GitHub portfolio or open-source contributions - Experience with LLMs including GPT, Claude, Gemini, Opus, or Sonnet - Experience building agent architectures, memory systems, evaluations, or autonomous workflows - Experience with third-party API integrations and platform ecosystems - Infrastructure, DevOps, container orchestration, and cloud platform experience - Experience building Slack or Microsoft Teams applications Benefits - Fully remote work within Poland - Competitive compensation package - Meaningful equity opportunity - Direct collaboration with founders - High ownership and autonomy - Opportunity to help build a category-defining AI product - Fast-moving environment where your work reaches customers immediately