Job Closed

This listing is no longer active.

Director of Experience Strategy

Location

United States

Posted

119 days ago

Salary

$165K - $180K / year

Seniority

Lead

8 yrs expEnglish

Job Description

Director of Experience Strategy

Velir

• Lead the creation of experience visions that align business goals, customer needs, brand intent, and delivery realities • Help clients and internal teams clearly articulate what problem they are solving and why it matters • Translate ambiguity into clear strategic frames that design, UX, engineering, and data teams can act on • Use research tools, data analysis, and AI-assisted synthesis where appropriate to accelerate understanding and surface patterns, while applying judgment to define direction • Define success in business terms, not just experience metrics • Lead discovery and strategy efforts that go beyond surface-level requirements gathering • Develop a deep understanding of client business models, operating constraints, and competitive context • Leverage qualitative research, analytics, and AI-supported analysis to identify behavioral patterns, friction points, and opportunity areas • Quantify, where possible, the business impact of experience challenges and strategic recommendations • Ground strategy in evidence, insight, and informed judgment, not assumption or novelty • Work as a true partner to design leadership and UX teams • Provide clear intent, priorities, and constraints so creative work is purposeful and focused • Participate actively in concept development, journey definition, and experience narrative creation • Use AI thoughtfully to explore concepts, test variations, or accelerate iteration, without replacing creative authorship or critical thinking • Help teams navigate tradeoffs without losing sight of the experience vision • Lead experience strategy from discovery through delivery and ongoing optimization • Stay close to delivery so strategy evolves based on learning, performance, and real constraints • Own strategic narratives, roadmaps, hypotheses, and prioritization decisions • Partner with engineering, data, experimentation, and delivery teams to ensure strategy is realized in the work • Apply AI where it meaningfully improves speed, clarity, or insight across planning, experimentation, personalization, and optimization workflows • Identify opportunities within client work to clarify scope, deepen engagement, or reframe the problem being solved • Partner with account, design, and delivery leads to shape meaningful strategic work • Contribute to proposals and strategic framing for new or expanded engagements • Use insight, data, and emerging tools to help define smarter, more relevant opportunities • Take ownership of the work you are involved in and the quality of the problems being addressed • Contribute to shared frameworks, POVs, and reusable strategy assets • Bring learnings from client work back into the organization to improve how strategy is practiced • Help evolve processes, tools, and ways of working, including the responsible use of AI in strategy and delivery • Support internal learning through case studies, reviews, and collaboration across disciplines

Job Requirements

  • 8–12 years of experience in experience strategy, digital strategy, or related roles
  • Strong experience partnering with design and UX teams on complex experience challenges
  • Proven ability to frame ambiguous problems and turn them into actionable direction
  • Experience leading discovery, visioning, and strategic definition in active client engagements
  • Comfort operating in uncertainty and making informed decisions without perfect information
  • Clear, confident communicator with strong writing and storytelling skills
  • Practical experience using modern tools, including AI-enabled tools, to support research, synthesis, analysis, or delivery workflows
  • Experience in enterprise or complex digital ecosystems (preferred)
  • Familiarity with experimentation, analytics, and optimization models (preferred)
  • Exposure to composable platforms, CMS, CDP, or data-driven experience systems (preferred)
  • Experience working within multidisciplinary teams across strategy, design, data, and engineering (preferred)

Benefits

  • Competitive pay
  • Excellent benefits

Related Categories

Related Job Pages

More Director Jobs

OtherRemoteTeam 11-50Since 2002H1B Sponsor

• Serve as the Medical Affairs leader for the therapeutic area, both internally and externally. • Lead the development and execution of integrated medical brand and disease-state strategies. • Proactively build and manage relationships with healthcare professionals, academic institutions, and patient advocacy organizations. • Partner cross-functionally with Marketing, Business Insights, Business Development, Finance, Legal, and other functions. • Develop and execute Medical Affairs plans, including publication planning and scientific conferences.

United States
$300K - $335K / year
Job Closed
OtherRemoteTeam 11-50Since 2002H1B Sponsor

• Define and execute the Medical Affairs strategy for Movement Disorder therapeutic area. • Lead Medical Affairs enabling functions including operational execution, vendor oversight, and budget management. • Establish and maintain relationships with key opinion leaders and advocacy organizations. • Collaborate cross-functionally to ensure alignment with corporate objectives. • Develop and execute Medical Affairs plans including publication planning and educational programs. • Oversee external vendors for timely execution.

United States
$300K - $335K / year
Job Closed
Director119 days ago
Full TimeRemoteTeam 1,001-5,000Since 1938H1B No Sponsor

• Overall management, planning, execution, and leadership for all aspects of a designated market • Creating mission impact, mobilizing supporters, growing a diverse revenue portfolio, and maintaining overall budgets • Maintaining a donor portfolio • Positioning March of Dimes as a leader in maternal and child health care • Establishing effective partnerships and collaborations with various stakeholders

Florida
Human Interest logo

Regional Director, AE

Human Interest

Human Interest is a financial services company that is on a mission to provide access to retirement benefits to everyone, regardless of the industry they work i

Director119 days ago

Role Description The sales revenue organization plays a vital role in meeting and exceeding revenue goals, and executing the company’s mission and go-to-market strategies. Our sales leaders are agile, forward-thinking, collaborative, and driven. As a Regional Director, you will build, inspire, and guide a team of Account Executives in a defined geographic area. You are instrumental in championing the team’s monthly quota attainment and revenue growth. What you get to do every day: - Coach and mentor a team of Account Executives to achieve and excel revenue goals - Recruit and retain Account Executives by hiring for required skills and competencies, while coaching sales and implementation processes - Manage the end-to-end sales process and forecast sales - Drive a culture of accountability while having fun in the process - Travel within your region and nationally to participate in field rides with individual team members, and attend meetings that include sales conferences, trade shows, and partnership huddles. Qualifications - 1+ years of experience in selling 401k with proven success - 3-5 years of experience in leading front line sales professionals across multiple functions in the retirement services/HCM/payroll industry - Proven track record of meeting and exceeding your sales quota - Experience building relationships with CPA's, payroll providers, HR consultants, and benefit brokers - Tech Savvy - you have experience using Salesforce CRM to manage sales process and forecasting - Exceptional communication skills - both written and verbal - Willing to flex with constant change and day-to-day competing priorities - Must be located in Great Lakes - Western PA, Ohio, Indiana, Michigan, or Kentucky Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees - Top-of-the-line health plans, as well as dental and vision insurance - Competitive time off and parental leave - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness - Enhanced Mental Health Support for Employees and dependents - Fertility healthcare and family forming benefits - Student loan resource to help you and your family plan, borrow, and repay student debt - Monthly work-from-home stipend; quarterly lifestyle stipend - Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

United States
$200K - $220K / year
Job Closed