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All-in-one barbershop management platform
Staff Product Manager, Client Booking Experience – B2C
Location
United States
Posted
119 days ago
Salary
$170K - $190K / year
Seniority
Lead
Job Description
Staff Product Manager, Client Booking Experience – B2C
SQUIRE
• Define and drive the multi-quarter vision for client booking • Own discovery, booking flows, checkout, confirmations, cancellations, and rebooking • Ensure experiences scale across geographies, shop types, and future verticals • Make clear tradeoffs across UX quality, performance, and business goals • Deeply understand client behavior and friction across the booking funnel • Improve conversion, rebooking, and retention through data and experimentation • Elevate trust, clarity, and reliability across critical booking moments • Partner closely with Engineering and Design to ship performant, high-quality consumer experiences • Translate strategy into clear requirements and measurable outcomes • Collaborate with Lifecycle, Marketing, and Data to ensure launches drive impact • Own key metrics including conversion, rebooking rate, funnel drop-off, and client retention • Establish clear learning goals and remain accountable to outcomes • Thoughtfully leverage AI and automation to improve discovery and confidence in booking
Job Requirements
- 7+ years of product management experience
- Direct experience building booking, reservation, or scheduling products at scale
- Proven track record improving conversion or retention in B2C environments
- Strong product judgment across UX, systems, and business impact
- Experience in B2C or B2B2C platforms
- Ability to influence cross-functional teams without direct authority
Benefits
- Base Salary ($170,000 - $190,000)
- New hire stock grant
- 100% employer paid medical, dental, and vision insurance for you and your dependents
- 401K plan with company contribution
- Generous PTO and Parental Leave policies
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