• Own the roadmap for the Growth pod end-to-end — from discovery and scoping through launch and iteration — with full accountability for outcomes, not just output • Identify patterns across client engagements and translate recurring, fragmented client needs into scalable, configurable platform capabilities that serve many instead of one • Partner with Engineering to define integration architecture and data exchange standards that enable Foodsmart to onboard enterprise clients at speed and scale • Define and rigorously track Growth-oriented metrics — and use data to inform prioritization and measure impact • Balance platform scalability with commercial urgency: know when to build for the pattern versus when a client-specific solution is the right call • Work directly and regularly with Sales, Client Success, and Implementation teams to surface enterprise client requirements and translate them into product solutions • Join client-facing conversations to gather first-hand requirements, validate product direction, and build confidence with external stakeholders • Manage competing client priorities and strong commercial stakeholders with empathy and clarity • Partner with PMM to support go-to-market strategies for new Growth capabilities, including sales enablement materials, rollout sequencing, and client-facing documentation • Surface implementation learnings and client feedback loops back into the roadmap systematically, so your pod gets smarter with every client we onboard • Set the strategy for the Growth pod while maintaining tight alignment with the CPO and commercial leadership • Advocate for scalability, configurability, and repeatability in all product decisions — building Foodsmart's capacity to win more enterprise clients with less friction over time • Contribute to cross-pod prioritization and portfolio planning, bringing the commercial lens into broader roadmap discussions

• Own the roadmap for the Food Access & Benefits pod end-to-end • Translate complex operational workflows into scalable product capabilities • Partner with Engineering, Partnerships, and Operations to define systems architecture • Build tools and workflows for Client Success, Partnerships, and Clinical Operations • Set the strategy for the Food Access & Benefits pod with full autonomy

• Own the roadmap for the Clinical Quality & Safety pod with a clear mandate: make Foodsmart's RD workforce more effective, raise the quality bar of care delivery, and build the safety infrastructure that lets the clinical model scale • Work closely with Clinical Operations to deeply understand RD workflows, identify friction points, and translate them into prioritized product improvements • Partner with Engineering and Data to define, build, and iterate on AI-assisted clinical tools • Define and track quality and efficiency metrics: session completion rates, RD time-on-task, documentation accuracy, and other indicators of clinical operational health • Own the product-side of Foodsmart's clinical safety framework — the guardrails, escalation pathways, and quality checks embedded in the platform that protect members and support clinical judgment • Partner with Clinical Leadership and Compliance to translate regulatory requirements and clinical standards into scalable product features • Build and maintain feedback loops that surface safety signals from care delivery into the product roadmap — ensuring issues are caught, addressed, and prevented systemically • Work with Data and Engineering to build instrumentation and measurement frameworks that track clinical quality outcomes across the member journey • Collaborate with adjacent pods to ensure clinical quality considerations are embedded in new member and client experiences

• Conduct user interviews, run research, and analyze Support feedback to identify pain points and needs. • Monitor competitors and market trends to identify new opportunities for value. • Prioritize backlog items (bugs, improvements, features) using prioritization frameworks (WSJF, RICE, MoSCoW, etc.). • Write User Stories, acceptance criteria, and detailed specifications. • Clarify questions from Engineering and Design, remove blockers, and validate deliveries. • Collaborate with the Design/UX team to develop wireframes and ensure a high-quality user experience. • Communicate the roadmap, progress updates, and product vision to leadership and internal stakeholders. • Coordinate go-to-market launches of new features with Marketing and Sales teams. • Negotiate for resources and say “No” to requests that do not align with the product strategy. • Train and provide information on new features to Sales and Support teams.