• Provide guidance and technical training to clients, vendors, and internal staff on SQL coding, Jaspersoft Reports, Batch/UI Scripting (JavaScript/Java), KeyBridge API development and integration, Ad Hoc reporting, and KeyStone Server/Database Administration. • Develop and maintain an advanced understanding of Corelation’s KeyStone platform and keep up-to-date with system enhancements and changes. • Assess client needs to identify training gaps, enhance current courseware, and develop new technical training courses. • Lead scheduled public and private courses and be available to occasionally travel across the US to deliver custom, on-site training as needed. • Assist with the creation and maintenance of the KeyStone platform curriculum and eLearning materials, ensuring content is accurate and relevant to current software releases. • Manage course registrations, student communication, and updates in a timely manner; perform weekly administrative tasks consistently. • Ensure that training materials reflect the latest software features and provide clear instruction in both classroom and virtual environments. • Assist in scheduling, registration, learning environment setup, and tracking attendance in coordination with the department supervisor. • Perform other job-related duties as assigned.

• Deliver instructor-led online and classroom training sessions on VMware technologies. • Conduct enterprise-level workshops, boot camps, and hands-on lab sessions. • Provide advanced technical demonstrations and real-world implementation scenarios. • Train participants ranging from beginners to senior infrastructure engineers and architects. • Facilitate certification-oriented training programs for VMware certifications. • Design and update technical training content, presentations, labs, assignments, and assessments. • Develop real-time lab environments and proof-of-concept scenarios. • Create certification preparation material aligned with VMware standards. • Continuously enhance learning methodologies and technical documentation. • Understand customer training requirements and customize training accordingly. • Support pre-sales activities by providing technical presentations and solution overviews. • Collaborate with infrastructure teams, cloud architects, and solution consultants. • Mentor junior trainers and technical consultants. • Build and maintain VMware lab infrastructure for training purposes. • Troubleshoot virtualization and networking issues during live sessions. • Ensure availability and performance of training environments.

• Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week. • Interviews clients and conducts a thorough assessment of their needs. • Identifies appropriate resources. • Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client. • Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources. • Conducts follow-up to ensure that the inquirer’s needs have been met. • Uses crisis management techniques in accordance with agency procedures. • Maintains complete and accurate documentation. • Responsible for staying current with all ongoing training requirements for both services. • Assists with community outreach activities as assigned by the management team. • Actively involved with agency programs and events. • Supports operations during times of disaster as defined by agency policy. • Maintains up-to-date knowledge of agency processes and policies & procedures. • Performs all other duties as assigned.

• Design and facilitate six live online workshops for students preparing for TEAS and/or HESI exams. • Deliver engaging instruction covering key exam subjects, including: Reading comprehension, Mathematics, Science (biology, anatomy & physiology, chemistry), Grammar and language usage, Test-taking strategies. • Create an interactive virtual learning experience using polls, multiple choice questions, chat, breakout activities, and guided practice. • Adapt instruction to meet varying student skill levels. • Provide students with actionable study strategies and exam preparation techniques. • Share supplemental practice resources or study recommendations as appropriate. • Collaborate with program staff on workshop scheduling, curriculum alignment, and student engagement goals. • Track attendance and provide brief post-session summaries when requested.