• Troubleshooting Reported Issues directly from Customer, or 3rd Party Vendor • Manage DynaTrace for transactional flow / server status • Manage Automated Daily Purge cycle support • Manage Automated Daily RT Log Review Process support • Manage Automated Daily Incoming Batch Processing support • Manage Automated Daily Outgoing XML3, and Customer Account file processing support • Manage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumps • Maintain/Coordinate SSL and Security certs management on IBM Websphere / Apache • Support Outgoing/Incoming SFTP Transfer Request with outside vendor • Support Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN) • Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usage • Support monthly CRISP LINUX patching schedule for 4 environments • Support monthly CRISP WINDOWs patching schedule for 4 environments

• Gerenciar solicitações de priorização e escalação de incidentes. • Avaliar impacto e urgência dos tickets escalados. • Elaborar comunicados técnicos e informativos sobre incidentes e manutenções. • Apoiar a execução de planos de ação e melhorias de serviço. • Garantir comunicação clara e tempestiva com áreas de negócio e usuários.

Role Description Planet’s Manufacturing team is scaling in many ways, including building a new factory in Berlin, building many different kinds of spacecraft, and adding more members to the team. Every spacecraft must be extensively tested to ensure proper space operations, and our hardware test framework is an integral part of our enabling infrastructure. Its primary features are to provide an interface for test engineers to quickly write tests, and allow our technicians to easily run them in the factory. However, as our team and operations scale, so must the test framework. This role is a software engineering role with a heavy focus on testing operations. You will report to the Software Infrastructure Team but work alongside Planet’s Test Engineers, developing tests and participating in test campaigns for our spacecraft. You will discover weaknesses and deficiencies in the test framework, create plans for developing new features and improvements, then implement those plans. Some key problem areas are: - Usability and developer productivity - Framework stability and robustness - Multiple hardware support - Data collection and analytics - CI/CD processes This is a dynamic role and will require you to wear many hats as you debug hardware problems and simultaneously dive into the software internals of the test framework’s infrastructure. Qualifications - Experience building interconnected software systems that interface with many different hardware components. - Software project planning skills - demonstrated ability to identify requirements and dependencies, organize the project into units of work, prioritize tasks, and communicate the implementation plan. - Proficiency with python, ruby, java, C++, or similar. - Proficiency using GNU/Linux. - Experience writing unit tests, continuous integration pipelines, and documentation. - 3+ years of professional software development experience. Requirements - Identify needed improvements to the hardware test framework by participating in test campaigns, developing hardware tests, and working alongside test engineers and technicians. - Provide input to software requirements, specifications, and implementation plans, then communicate these plans to the engineering teams. - Implement software infrastructure improvements, bugfixes, and new features. - Participate in code reviews, brainstorming, root cause analysis, and other collaborative team discussions. Benefits - Comprehensive Medical, Dental, and Vision plans - Health Savings Account (HSA) with a company contribution - Generous Paid Time Off in addition to holidays and company-wide days off - 16 Weeks of Paid Parental Leave - Wellness Program and Employee Assistance Program (EAP) - Home Office Reimbursement - Monthly Phone and Internet Reimbursement - Tuition Reimbursement and access to LinkedIn Learning - Equity - Commuter Benefits (if local to an office) - Volunteering Paid Time Off

Role Description We are looking for a skilled Linux Systems Engineer to join a fast-paced technical environment focused on maintaining secure, reliable, and scalable hosting platforms. The successful candidate will play a key role in designing, improving, and supporting both internal and customer-facing systems related to platform security, abuse prevention, and operational automation. - Develop and maintain tools, applications, and integrations that improve website security and reduce malicious or spam-related activity. - Collaborate with internal teams and stakeholders to identify customer and operational requirements, translating these into practical technical solutions. - Create and enhance automation, scripting, dashboards, and workflows to support operational efficiency and incident response. - Monitor security trends, analyse patterns of abuse, and implement preventative measures against emerging threats. - Support the ongoing improvement of malware detection capabilities, website monitoring, and mitigation strategies. - Contribute to the reliability, scalability, and performance of Linux-based infrastructure and related systems. - Assist in strengthening internal processes around security, monitoring, and systems management. Qualifications - Linux systems administration and engineering. - Scripting and automation using modern scripting languages. - Software development principles and system design. - Working with open-source database technologies such as MySQL or SQLite. - Investigation and remediation of malware, abuse incidents, and security vulnerabilities. - Security monitoring, threat analysis, and trend identification. - Managing scalable, high-availability production environments. - Experience with website protection technologies, including anti-malware or anti-spam platforms (beneficial). - Exposure to Web Application Firewall (WAF) technologies (beneficial). - Debian administration experience (beneficial). - Knowledge of cloud and virtualised infrastructure environments (beneficial). - Experience supporting or securing popular CMS platforms such as WordPress (beneficial). - Background in software engineering or application development (beneficial). - Experience working within enterprise-scale or high-volume operational environments (beneficial). - Relevant qualification in Computer Science, Cyber Security, or a related technical field (beneficial). Requirements - Enjoys solving complex technical challenges. - Has a strong focus on quality, reliability, and continuous improvement. - Is passionate about open-source technologies and Linux ecosystems. - Thrives in collaborative, agile environments. - Learns quickly and adapts well to evolving technologies and security threats. - Brings a proactive mindset toward innovation, automation, and operational excellence. Benefits - TBD