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BCD

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com . Get to know us by reading our blog and checking out our social media: Blog LinkedIn Instagram Facebook

Global Program Manager II

Location

United States

Posted

18 days ago

Salary

$95K - $135K / year

Seniority

Lead

No structured requirement data.

Job Description

Global Program Manager II

BCD

Role Description In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to: - Client retention - Contract negotiation - Implementation and business consolidation - Sales of products and services - Financials (budgets, billing, payment and profitability) - Business planning and reviews - Establishing relationships with key decision makers in multiple regions - Staff development - Business continuance and escalation of operational issues You will deliver high touch consultancy and strategy to the client. As a Global Program Manager II, Media & Entertainment, you will: - Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests - Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition - Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators - Create and manage to budgets and financials (includes billing, payment & profitability) - Establish and maintain relationships with key customer decision makers at all levels within the customer organization - Negotiate client contract terms and manage to all contractual terms - Identify opportunities to use global technology tools and new processes Qualifications - Extensive travel industry experience in account management - Experience implementing and managing large market/global clients - Thorough knowledge of business travel management and travel industry technology - Effective communication skills (oral, written & presentation) in English - Experience managing cross functional work teams - Ability to travel domestically & internationally on regular basis Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Company Description We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions to transporting a football team internationally to a cup final at a moment’s notice!

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