• Perform automated testing of Back-End systems, including APIs (REST/GraphQL), and integrations • Cover regression scenarios, maintain and improve existing automated tests • Work with requirements, create and maintain test documentation, test cases, and checklists • Participate in load and performance testing activities, including creating test scenarios, analyzing results, and identifying potential bottlenecks • Analyze test results, investigate issues, and collaborate closely with cross-functional teams (Web, Mobile, DevOps) • Participate in Agile processes, team meetings, and code reviews • Contribute to improving QA processes and test infrastructure, including usage of AI-powered tools in daily work

• Lead and conduct quality system, process, and product audits; update digital audit system and issue corrective actions as required. • Actively work within the SAP system to process/close out quality notifications (QN), research component/module history and identify service master activity. • Manage supplier quality issues through monitoring/escalation processes, escape management and processing of supplier submission of non-conforming material. • Facilitate investigations to determine root cause and corrective actions while preventing future recurrence. • Generate and modify applicable quality-controlled documentation to ensure processes and requirements are clearly defined.

• Lead and coordinate the testing of software produced by the project delivery team, ensuring quality standards are met for any changes deployed for our Utility clients. • Prepare test strategies and support project teams in the delivery of new changes. • Be the advocate for QA best practices and lead initiatives such as automation. • Lead the QA effort for a highly visible and impacting project with multiple work streams. • Includes: coordinating testing activities with multiple vendors, test estimation, delivery of test strategy, test plan, test status, results, risk, traceability, defect management, test coverage, etc. • Work multiple tasks at any one time while maintaining high quality standards. • Absorbing complex technical and conceptual information, identifying key issues and details, and presenting understandable alternatives to both technical and nontechnical individuals at all levels of the organization. • Conform and comply with all PMO and Test Practice documentation, policies, and best practices. • Communicate with all Stakeholders to ensure project/program goals, targets, activities and schedules are understood. • Responsible for delivering and communicating daily and weekly Testing status reports for multiple projects including risk identification. • Manage the creation and ongoing development of an automated testing framework for use on the products. • Recommend and lead initiatives to improve test processes and develop team members to improve efficiency. • Provides necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development. • Assures the viability, functionality, and effectiveness of test tools. • Define and implement test strategies to ensure maximum test coverage. • Coordinate the use and maintenance of test environments for systems supporting the needs of all projects. • Perform test engineering tasks when needed, including creating and executing test cases. • Provides Test Coverage reports to stakeholders for each software release. • Report detailed defect reports.

• Planejar, elaborar e executar testes manuais em aplicações e sistemas. • Validar funcionalidades de acordo com os requisitos de negócio. • Registrar, acompanhar e auxiliar na resolução de defeitos identificados. • Apoiar a garantia da qualidade dos produtos desenvolvidos. • Colaborar com equipes de desenvolvimento, produto e negócios. • Participar de revisões e validações de requisitos e funcionalidades.