• Assist Manager in developing quality programs with country’s operations and management to ensure compliance with SBA quality programs. • Interpret and communicate requirements of the SBA QMS system. • Prepare related documentation. • Develop and implement required training programs. • Conduct internal ground/tower top quality audits and data analyses required for compliance with defined standards. • Review procedures and quality instructions developed by others to validate content and to ensure compliance and requirements. • Write and revise operating procedures and quality instructions to suit defined requirements and ensure that documentation on file is current and accurately reflects actual operating procedures. • Advise management of ISO status, requirements and issues via written and verbal communication. • Coordinate third party audits of plant operations and standards to determine compliance with SBA requirements. • Other projects and duties as assigned.

Role Description We are looking for a Telecommunications Regulatory Auditor to act as the regulatory control layer for a large-scale network consolidation program at a US-based Tier-2 Telco. The role serves as the final quality gate before designs reach the CAB, ensuring that all engineering blueprints fully comply with global regulatory frameworks and introduce no legal or compliance risk. This position is ideal for professionals who excel at auditing technical designs, identifying regulatory gaps, and enforcing strict compliance standards across complex telecom environments. - Define telecom compliance requirements (FCC, STIR/SHAKEN, e911) to guide Architects and engineering teams throughout the design lifecycle. - Enforce data sovereignty requirements by validating routing paths and ensuring cross-border data flows comply with frameworks such as GDPR, UK IPA, and lawful intercept regulations. - Validate life-safety routing by ensuring that voice architecture templates meet requirements for e911, Kari’s Law, and Ray Baum’s Act. - Validate compliance through a traceability matrix, mapping regulatory rules to architecture documentation and ensuring audit readiness. - Maintain a detailed audit trail by documenting the regulatory justification for approvals, recommendations, and identified compliance gaps to support post-migration external audits. - Act as the subject matter expert bridging legal frameworks and technical delivery teams, ensuring regulatory requirements are clearly understood and consistently implemented. Qualifications - 7+ years of experience in IT compliance, technical auditing, or information security governance within the telecommunications domain. - Strong practical knowledge of global telecom regulatory frameworks, including FCC, CALEA, GDPR, UK IPA, and STIR/SHAKEN. - Proven experience conducting manual, checklist-driven technical audits and regulatory validation activities without reliance on external generative AI tools. - Strong capability to translate legal and regulatory requirements into clear technical audit criteria; focus remains on governance rather than engineering design. - Experience collaborating with architecture, legal, and delivery stakeholders in highly regulated telecom environments. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Role Description The Auditor will have a sound understanding and knowledge of applicable ICH Good Clinical Practice (GCP) guidelines, applicable local and country clinical research regulations for the conduct of clinical research. Will conduct audits that will impact quality across Velocity to include primarily Investigator Site Audits and assisting with other quality initiatives or audits. Will be responsible for building and maintaining effective working relationships with internal customers throughout the company. This role is highly visible in the company. Responsibilities - Plan, execute, report routine or directed GCP audits (e.g., investigator site, vendor, internal process, document) using a risk-based approach or as identified by Velocity Quality Leadership. - Maintain significant knowledge of clinical research regulatory requirements and ICH GCP principles. - Lead and/or assist with audit activities including investigator site audits, key document audits, sponsor audits. - Follow audit activities from plan through audit closure based on experience and a sound understanding of regulatory requirements related to clinical trials, including ICH Good Clinical Practice (GCP) guidance. - Work with internal customers to provide guidance on SOP/regulatory requirements. - Support (or facilitate, as needed) onsite or remotely and report outcomes of sponsor/CRO audits of Velocity sites. - Work within the Quality function to improve quality across Velocity. - Assist in the creation, review, revision, and management of procedural documents. - Identify and escalate issues, complaints, non-conformances, etc. - Evaluate internal compliance with Velocity procedures, policies, programs, initiatives, GCP, and applicable regulations. - Provide support for CAPA process, investigations, nonconformances and inspections and external audits. May be required to lead less complex CAPA investigations as applicable. - Assist with oversight of contract auditor assignments, as assigned. - Other duties as assigned. Qualifications - Excellent interpersonal, communication (verbal and written), and collaboration skills when interacting with senior management, peers, sponsors/CROs and clinical research sites. - Comprehensive knowledge, understanding and experience with GCPs and (inter)national and local regulations and laws related to clinical trials and clinical research. - Work with integrity, have a commitment to quality, be flexible, and have the ability to think critically and be creative. - Recognize and manage confidential information appropriately. - Ability to work independently or as part of a team to plan, organize, prioritize, and follow up on multiple requests, tasks/objectives, and deliverables. - Ability to lead or support sponsor audits and regulatory inspections. - Must be detail-oriented yet able to maintain a “big picture” or overview of the situation, project, business, etc. - Practical ability in applying proactive quality approaches for clinical trials. - Proficient in the use of computers and computer systems including Microsoft Office, e.g., Word, Excel, PowerPoint, Teams; experience with Excel to identify data trends, develop charts/graphs, etc. is preferred. - Ability to work with clinical study or quality electronic systems (e.g., QMS, EDC, electronic source, e-regulatory). - Ability to travel for work related purposes (Up to 20% travel, as needed, for audits, project team meetings, client presentations and other professional meetings/conferences as needed). Requirements - BS/BA in scientific or healthcare-related field from an accredited college or university. - Require a minimum of at least 3 years of experience as a GCP Auditor in clinical QA. - Conducting GCP clinical investigator site audits and vendor audits. - Experience with internal audits is a plus. - Employing risk identification and mitigation strategies related to identified and potential compliance issues, or a combination of education, training, and experience to meet the position requirements and responsibilities. - Certification encouraged but not required (e.g., SQA RQAP-GCP, ASQ Certified Quality Auditor). Company Description

Role Description This position is located in the Health Information Management (HIM) section at the Sioux Falls VA Medical Center. MRTs (Coder) are skilled in classifying medical data from patient health records in the hospital setting, and/or physician-based settings, such as physician offices, group practices, multi-specialty clinics, and specialty centers. - Temporarily eligible for Remote work within 50 miles of a VA Medical Center. - May fall under the Presidential Memorandum titled "Return to In-Person Work" which will require you to go into the office if the exemption is not approved at the next review. - Total Rewards of an Allied Health Professional. Duties may include but are not limited to the following: - Complete and accurate diagnostic and procedural coded data are necessary for research, epidemiology, outcomes and statistical analysis, financial and strategic planning, reimbursement, evaluation of quality of care, and communication to support the patient's treatment. - Diagnoses and procedures will be coded utilizing the current edition of International Classification of Diseases (ICD) Clinical Modification (CM) and Procedure Coding System (PCS), Current Procedural Terminology (CPT), and/or Healthcare Common Procedure Coding System (HCPCS). - Apply comprehensive knowledge of medical terminology, anatomy & physiology, disease processes, treatment modalities, diagnostic tests, medications, procedures as well as the principles and practices of health services and the organizational structure to ensure proper code selection. - Reviews assigned codes from the current version of several coding systems to include current versions of ICD, CPT, and/or HCPCS. - Adheres to accepted coding practices, guidelines and conventions when validating the most appropriate diagnosis, operation, procedure, ancillary, or evaluation and management (E/M) code to ensure ethical, accurate, and complete coding. - Applies guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients under the Veterans Equitable Resource Allocation (VERA) program. - Assist facility staff with documentation requirements to completely and accurately reflect the patient care provided. - Provides technical support in the areas of regulations and policy, coding requirements, resident supervision, reimbursement, workload, accepted nomenclature, and proper sequencing. - Directly consults with the professional staff for clarification of conflicting or ambiguous clinical data. - Reviews, analyzes and reports performance monitors for inpatient, outpatient, VERA and Non-VA Medical Care (purchased care) coding. - Reviews coding and assists coders in improving coding accuracy; provides coding guidance to various levels of staff to promote consistency in practice and compliance with coding rules and regulations. - Facilitates improved overall quality, completeness, and accuracy of coded data. - Ensures the accuracy and completeness of clinical information used for measuring and reporting physician and medical center outcomes. - Provides ongoing education to all members of the patient care team. - As a technical expert in health information coding matters, provides advice and guidance on documentation and coding requirements. - Maintains current knowledge to ensure that coding and documentation meets regulatory guidelines, audit standards, and results in appropriate data capture and reimbursement. - Analyzes audit results and prepares summary feedback for individual coders and/or clinicians, making recommendations for improvement. - Provides coding consultation to coders and/or clinicians related to coding and documentation questions. Work Schedule - Monday-Friday 8:00am to 4:30pm Pay - Competitive salary and regular salary increases Paid Time Off - 37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) - Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. Parental Leave - After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy - After 60 days of employment, full-time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement - Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Insurance - Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Education Requirements Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. Qualifications - One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of health records; OR - An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management. - Completion of an AHIMA approved coding program, or other intense coding training program of approximately one year or more that included courses in anatomy and physiology, medical terminology, basic ICD diagnostic/procedural, and basic CPT coding. - Equivalent combinations of creditable experience and education are qualifying for meeting the basic requirements. Certification - Must have either Apprentice/Associate Level Certification through AHIMA or AAPC. - Mastery Level Certification through AHIMA or AAPC. - Clinical Documentation Improvement Certification through AHIMA or ACDIS. Physical Requirements See VA Directive and Handbook 5019, Employee Occupational Health Service. English Language Proficiency MRTs (Coder) must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f). Grade Determinations - Medical Records Technician (Coder) Auditor, GS-9. - One year of creditable experience equivalent to the journey grade level of a MRT (Coder) (GS-8). - Employees at this level must have a mastery level certification.