Strategic Operations Associate
Location
United States
Posted
21 days ago
Salary
$120K - $130K / year
Seniority
Mid Level
Job Description
Strategic Operations Associate
Prompt Therapy Solutions Inc
• Support High-Priority Strategic Initiatives: Partner closely with the Vice President of Operations to scope, coordinate, and execute strategic projects across the business. Help ensure priorities are well-defined, workstreams stay on track, and stakeholders remain aligned. • Cross-Functional Project Management: Support the VP of Operations in managing cross-functional initiatives involving teams such as Sales, Marketing, Customer Success, Product, Finance, and Operations. Facilitate communication, track progress, identify blockers, and drive follow-through. • Ad Hoc Strategic Projects: Jump into ambiguous or time-sensitive projects as needed, quickly developing context, organizing workstreams, and helping move initiatives from idea to execution. • Pricing & Packaging Support: Assist with strategic work related to Prompt’s go-to-market motion, including pricing, packaging, segmentation, competitive positioning, and related business analysis. • Market Research: Conduct research on industry trends, customer segments, competitors, market dynamics, and new opportunities. Translate findings into clear, actionable summaries for leadership. • TAM & Market Opportunity Analysis: Support total addressable market analysis and related strategic assessments to help evaluate growth opportunities, new market verticals, and potential expansion areas. • New Market Vertical Exploration: Help assess potential new markets or customer segments by researching market size, customer needs, competitive landscape, operational complexity, and strategic fit. • Data-Driven Decision Support: Use data to support strategic recommendations, business cases, and operational decisions. Build analyses that help leadership evaluate opportunities, tradeoffs, and risks. • Reporting & Synthesis: Gather inputs from internal systems, stakeholders, and external sources, then synthesize information into concise updates, memos, presentations, and recommendations. • AI-Enabled Research & Analysis: Use AI tools effectively to accelerate research, structure analysis, summarize information, and improve the quality and speed of strategic work. • Ambiguity Management: Bring structure to undefined problems by clarifying objectives, identifying key questions, organizing next steps, and driving work forward with limited direction. • Operational Cadence & Accountability: Help create lightweight systems for tracking projects, decisions, owners, timelines, and follow-ups across strategic initiatives. • Resourceful Execution: Approach new problems with curiosity, judgment, and initiative. Be willing to move fluidly between high-level strategic thinking and detailed execution.
Job Requirements
- 3–5 years of experience in operations, strategy, consulting, business operations, or a similarly analytical/project-based role.
- Strong quantitative and analytical skills, with the ability to structure problems, work with data, identify insights, and support strategic decision-making.
- Comfort working in Google Sheets or Excel for analysis, modeling, tracking, and reporting.
- Strong ability to conduct market research, competitive research, and business analysis using a combination of internal data, external sources, and AI tools.
- Comfortable using AI tools to support research, synthesis, analysis, and execution. Excited to experiment with new tools to improve speed and output quality.
- Ability to manage multiple workstreams, coordinate across stakeholders, track progress, and ensure follow-through in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to synthesize complex information into clear updates, memos, presentations, and recommendations.
- Ability to operate effectively when problems are not fully defined. Comfortable asking the right questions, developing structure, and moving work forward without step-by-step instructions.
- A “no task too small” attitude with a willingness to pivot between strategic analysis, project coordination, research, and hands-on operational execution.
Benefits
- Competitive salaries
- Remote/hybrid environment
- Potential equity compensation for outstanding performance
- Flexible PTO
- Company-wide sponsored lunches
- Company paid disability and life insurance benefits
- Company paid family and medical leave
- Medical, dental, and vision insurance benefits
- Discounted pet insurance
- FSA/DCA and commuter benefits
- 401k
- Credits for online and in-person fitness classes/gym memberships
- Recovery suite at HQ – includes a cold plunge, sauna, and shower
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