• Design, implement, manage, and support complex enterprise network infrastructures across multiple sites • Configure, deploy, and maintain Cisco Firewalls • Manage Meraki Access Points and Wireless Controllers • Administer LAN/WAN networks • Monitor network performance • Troubleshoot complex network issues

• Consult with Hosting/Storage customers to understand their Enterprise Data Center network connectivity requirements and recommend network designs/solutions • Create network design and process documentation in various formats (Visio drawings, spreadsheets) • Evaluate, compare, recommend network product offerings and Bill of Materials (BOM) creation • Provide technical analysis/support for competitive evaluation (RFQ) of supplier products/offerings • Document and update network standards for Enterprise Data Center Networks (DCLAN) • Provide technical consulting/support to Planners for Network Refresh projects (Cisco L2/L3 and ACI switches) • Monitor software updates/bugs/security patches (Cisco NXOS, ACI, NCS, etc.); implement approved code updates • Manage Lab network infrastructure – including setup, teardown, configuration and supporting network connectivity requests from other Lab users • Perform Lab Testing & Certification of DCLAN network products, designs, hardware, software code updates, refresh processes, etc. and create associated Runbooks to guide Planners and Operations during implementation • Provide technical guidance/mentoring and training to network Planners • Provide Day 2 support for new deployments and Incident Escalation Support (as required) • Evaluate and enable network monitoring tools/features and match to requirements for proactive/reactive monitoring and alerting and enhancement of troubleshooting capabilities • Design, configure, and maintain Network Time Protocol (NTP) systems • Design, configure, and maintain Terminal Server Devices • Design, configure, and maintain Cisco NCS DWDM optical transport systems (e.g., NCS 2000/4000 series) • Develop and document procedures for Cisco NCS DWDM optical network maintenance and repair • Perform testing and validation of Cisco NCS DWDM optical technologies in a dedicated lab environment • Support GRC (security) controls review process for DCLAN owned records.

• Design, deploy, and support high-performance networks across core, edge, and service delivery environments using advanced routing and optical platforms • Provide deep, hands-on engineering expertise and troubleshooting across multi-vendor systems • Collaborate with NOC and Operations teams to resolve complex issues and implement best practices • Maintain accurate network documentation, inventory, and configuration records • Work closely with sales teams, architects, and customers to align solutions with technical requirements and industry trends • Lead proofs of concept, lab validation efforts, and on-site or remote implementations for complex infrastructure deployments • Partner with OEM vendors to resolve escalated issues and stay informed on new features and product roadmaps • Mentor junior engineers and contribute to documentation, knowledge sharing, and standardization of best practices • Support automation and reporting initiatives to enhance operational efficiency • Contribute to solutions involving Transport/Backbone, Segment Routing, Mobile Back-haul, EVPN, and IP/Optical convergence • Lead engineering teams during new network turn-ups, design initiatives, and best-practice adoption • Maintain multiple advanced manufacturer-specific certifications.

• Work directly with contracted providers to help resolve issues • Assess and negotiate provider fee schedules • Attempt to reverse termination requests • Partner with other network team members on various projects related to dental network providers • Provide outstanding customer service to providers and internal partners • Grow knowledge base of Network strategy