Your Connectivity Expert.
Manager, Field Applications Engineering
Location
Ohio + 1 moreAll locations: Ohio | Pennsylvania
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Manager, Field Applications Engineering
Ezurio
• Lead and develop the FAE and Linux support engineering team, central to Ezurio's value proposition. • Define and manage team KPIs, maintaining visibility into performance and progress across the organization. • Coach each FAE/support engineer individually, developing both their technical depth and customer-facing skills. • Partner with Sales leadership on prioritization, translating commercial context into clear focus for the team while trusting your engineers to run their own work. • Serve as the voice of the customer inside Ezurio. • Aggregate feedback from direct customer interactions and your team's hands-on experience, and turn it into actionable input for Product Management and R&D. • Build and maintain strong working relationships with R&D so the team has a fast lane to engineering when customer situations require it. • Lend your presence to the most critical and complex customer escalations.
Job Requirements
- Hands-on experience leading or contributing meaningfully to technical customer-facing teams.
- Prior FAE, applications engineering, or customer support engineering experience is strongly valued.
- Strong technical foundation in RF systems and MCU/MPU-based platforms, with working comfort in Linux.
- Passion for coaching and developing engineers, invested in growing each team member's technical depth, customer-facing skills, and problem-solving capability.
- Business savvy and sound managerial judgment.
- Strong internal influence and a collaborative leadership style.
- Excellent written and verbal communication, with the polish to represent Ezurio in front of customers, executives, distributors, and silicon partners.
Benefits
- Equal Opportunity Employer
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