Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. About the Job We are seeking a highly skilled and proactive Expert Business Analyst with deep Salesforce expertise to join our growing team. In this role, you will partner with Product, Engineering, and cross-functional stakeholders to drive detailed requirements gathering, refine user stories, and support the successful execution of agile development processes— Key Responsibilities Lead requirements gathering and documentation for Salesforce initiatives , including Customer Experience portal and Service Cloud capabilities (Cases, Chats, Knowledge, etc.). Act as the subject matter expert for Salesforce enhancements, configurations, and integrations. Refine and groom user stories with Salesforce-specific acceptance criteria to ensure readiness for development. Collaborate with stakeholders to define scope, priorities, and business challenges. Translate business needs into actionable technical requirements, focusing on Salesforce flows, automation, and reporting. Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Maintain comprehensive documentation: user stories, process flows, data mappings, and business rules—emphasizing Salesforce architecture and objects. Identify opportunities for process improvement and automation within Salesforce and related platforms About You 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience Must have : Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality (Cases, Chats, Knowledge). Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations. Skilled in Agile methodologies and backlog refinement. Excellent communication and collaboration skills across technical and non-technical audiences. Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio). Bonus Qualifications Experience with enterprise tools like Zuora, NetSuite, or Workday. Familiarity with API integrations, data flows, or light SQL. Background in SaaS, healthcare, or regulated industries. Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP. Why Join Us? As an Expert Business Analyst, you’ll play a pivotal role in shaping the evolution of our Salesforce platform and driving initiatives that enhance customer experience and operational efficiency. If you’re ready to lead through influence, solve meaningful problems, and make an impact—this role is for you. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. About the Job We are seeking a highly skilled and proactive Expert Business Analyst with deep Salesforce expertise to join our growing team. In this role, you will partner with Product, Engineering, and cross-functional stakeholders to drive detailed requirements gathering, refine user stories, and support the successful execution of agile development processes— Key Responsibilities Lead requirements gathering and documentation for Salesforce initiatives , including Customer Experience portal and Service Cloud capabilities (Cases, Chats, Knowledge, etc.). Act as the subject matter expert for Salesforce enhancements, configurations, and integrations. Refine and groom user stories with Salesforce-specific acceptance criteria to ensure readiness for development. Collaborate with stakeholders to define scope, priorities, and business challenges. Translate business needs into actionable technical requirements, focusing on Salesforce flows, automation, and reporting. Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Maintain comprehensive documentation: user stories, process flows, data mappings, and business rules—emphasizing Salesforce architecture and objects. Identify opportunities for process improvement and automation within Salesforce and related platforms About You 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience Must have : Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality (Cases, Chats, Knowledge). Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations. Skilled in Agile methodologies and backlog refinement. Excellent communication and collaboration skills across technical and non-technical audiences. Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio). Bonus Qualifications Experience with enterprise tools like Zuora, NetSuite, or Workday. Familiarity with API integrations, data flows, or light SQL. Background in SaaS, healthcare, or regulated industries. Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP. Why Join Us? As an Expert Business Analyst, you’ll play a pivotal role in shaping the evolution of our Salesforce platform and driving initiatives that enhance customer experience and operational efficiency. If you’re ready to lead through influence, solve meaningful problems, and make an impact—this role is for you. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. About the Job We are seeking a highly skilled and proactive Expert Business Analyst with deep Salesforce expertise to join our growing team. In this role, you will partner with Product, Engineering, and cross-functional stakeholders to drive detailed requirements gathering, refine user stories, and support the successful execution of agile development processes— Key Responsibilities Lead requirements gathering and documentation for Salesforce initiatives , including Customer Experience portal and Service Cloud capabilities (Cases, Chats, Knowledge, etc.). Act as the subject matter expert for Salesforce enhancements, configurations, and integrations. Refine and groom user stories with Salesforce-specific acceptance criteria to ensure readiness for development. Collaborate with stakeholders to define scope, priorities, and business challenges. Translate business needs into actionable technical requirements, focusing on Salesforce flows, automation, and reporting. Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Maintain comprehensive documentation: user stories, process flows, data mappings, and business rules—emphasizing Salesforce architecture and objects. Identify opportunities for process improvement and automation within Salesforce and related platforms About You 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience Must have : Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality (Cases, Chats, Knowledge). Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations. Skilled in Agile methodologies and backlog refinement. Excellent communication and collaboration skills across technical and non-technical audiences. Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio). Bonus Qualifications Experience with enterprise tools like Zuora, NetSuite, or Workday. Familiarity with API integrations, data flows, or light SQL. Background in SaaS, healthcare, or regulated industries. Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP. Why Join Us? As an Expert Business Analyst, you’ll play a pivotal role in shaping the evolution of our Salesforce platform and driving initiatives that enhance customer experience and operational efficiency. If you’re ready to lead through influence, solve meaningful problems, and make an impact—this role is for you. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network . Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team! As a key point of control for system enhancements and quality initiatives, this position is responsible for monitoring and analyzing system usage, designing solutions and creating specifications for adjustments to SitusAMC’s systems. This role works directly with employees of SitusAMC’s technology department and other stakeholders. This person serves as a subject matter expert for the technology. Essential Job Functions: Collect, review, analyze, and document system/user requirements from business users. Qualifications/ Requirements: College degree in related field, or equivalent combination of education and experience Experienced professional with 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. Over five years in mortgage / technology / secondary market experience Training in finance / mortgage banking desired Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred Create and maintain positive and professional relationships with all staff and stakeholders Strong communication skills, both verbal and written Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy Computer literate with in-depth knowledge of MS Office and web-based systems; visual aids; emphasis on Excel Excellent PC skills and possess high level of proficiency in Microsoft products Demonstrate professional behavior and teamwork, punctual, dependable Demonstrate comprehensive problem-solving skills Demonstrate excellent organizational and people skills Limited travel Flexible schedule required #LI-AS1 #LI-Remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $130,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal