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AI Learning Platform – Systems Lead
Location
South Africa
Posted
56 days ago
Salary
0
Seniority
Senior
Job Description
AI Learning Platform – Systems Lead
FYXER
• Support the scalability, reliability, and operational performance of AI-enabled learning platforms and systems • Help design and optimise technical environments that support AI learning experiences, labs, workflows, and enablement programmes • Support integrations, automations, and operational workflows across learning and delivery ecosystems • Collaborate with product, operations, instructional, and technical teams to define platform and systems requirements • Contribute to platform optimisation, automation, and operational improvements • Support technical troubleshooting, issue resolution, and workflow problem-solving • Evaluate technical risks, dependencies, and scalability considerations across learning systems and environments • Help establish practical operational best practices for platform management and resilience • Support scalable learner experiences through effective systems design and operational workflows • Contribute to experimentation and continuous improvement across AI-enabled learning environments • Support technical documentation, implementation planning, and operational enablement where required
Job Requirements
- Strong hands-on experience supporting modern cloud-based platforms, systems, or technical environments
- Experience working with integrations, workflows, automations, or operational platform tooling
- Exposure to AI-enabled products, systems, workflows, or learning environments
- Strong understanding of platform reliability, scalability, integrations, and operational resilience
- Experience supporting complex technical ecosystems or delivery environments
- Comfortable operating in fast-paced, evolving technical environments
- Strong troubleshooting and technical problem-solving capability
- Excellent stakeholder communication and cross-functional collaboration skills
- Ability to bridge technical and operational conversations effectively
- Highly Desirable
- Experience supporting AI-enabled learning, enablement, knowledge, or digital learning platforms
- Exposure to workflow automation, platform optimisation, DevOps, or operational tooling initiatives
- Experience working alongside learning, instructional design, or enablement teams
- Familiarity with learner environments, technical labs, or workflow-driven learning experiences
- Consulting, freelance, or transformation programme experience
- Experience evaluating scalable operational approaches to AI adoption and enablement
Benefits
- Flexible remote working environment
- Opportunity to grow into greater project ownership
- Exposure to multiple projects and delivery teams
- Collaborative, fast-paced environment with strong development potential
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