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McKesson logo
McKesson

Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S.

Tier 3 Production Support Engineer

Production EngineerProduction EngineerOtherRemoteLeadTeam 10,001+Since 1833H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

115 days ago

Salary

$125K - $208.4K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishOracle DatabaseSQL

Job Description

Tier 3 Production Support Engineer

McKesson

• Deliver world-class, “white-glove”, customer support experiences • Research, evaluate, and recommend solutions within the Production environments • Logging and management of defects, enhancements and other incident types in Jira • Test, validate, and implement new technology solutions • Actively maintain and improve personal and technical skills • Promote effective teamwork among cross-functional teams

Job Requirements

  • 7+ years of relevant experience
  • 4+ years' experience working with/in the iKnowMed Generation 2 EHR application
  • Critical Skills in Oncology
  • Ability to exercise sound critical thinking and problem-solving skills
  • Thorough knowledge of Regulatory Requirements in Healthcare
  • Understanding of Windows operating systems, networking, and basic hardware troubleshooting
  • Knowledge of SQL and Oracle Databases

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Annual bonus

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