• Lead state delivery implementations with real visibility and quality oversight. • Manage large and varied portfolios spanning nonprofits and governmental agencies. • Build and grow delivery teams, ensuring the right staffing for projects. • Collaborate closely with CTO and product leadership to align services with technology goals. • Maintain efficient resource forecasting and staffing management. • Conduct candid conversations with partners to keep projects on track.

• Drive sales growth through successful leadership, organizational planning, customer service, and outstanding execution of all regional go-to-market programs (sales, customer success, solutions engineering, business development, support and field marketing). • Serve as the local point person for all functions in SAARC, including Product and Engineering as required. • Grow, build and drive the local hiring needs for SAARC by working with global functional leadership and recruiting resources, Ensure we have proper leadership development-succession planning in place across all teams. These functions include hiring and work authorization processes, Economic Development Board relations, and other duties as necessary to keep the local teams productive and inline with local regulations. • Design, build and execute strategies for SAARC in collaboration with regional and global functional leaders. • Interject as the single point of contact for all SAARC's operational concerns, ensuring proper and timely escalation and resolution. • Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members in SAARC. • Outstanding leadership - inspiring interpersonal effectiveness to lead teams, develop talent and effect change. Willing and able to be a “doer” and “influencer”. • Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs. • Represent Cloudflare as appropriate at external conferences, media and PR events. Maintain relationships with the Economic Bureau of Development and other related associations in SAARC.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Director of Global AWS Cloud Alliance to join the Business Development department. In this remote role, you will lead one of our most strategic cloud partnerships by owning the global AWS alliance strategy and driving joint go-to-market execution, executive engagement, and revenue growth. As a strategic alliance leader, you will collaborate cross-functionally to expand the pipeline, accelerate go-to-market initiatives, and strengthen executive alignment between Zscaler and AWS. What you’ll do (Role Expectations) - Drive the execution and growth of strategic cloud partnerships, with a primary focus on AWS Cloud, to accelerate joint revenue opportunities - Develop and implement joint business plans, KPIs, and co-sell strategies to achieve measurable revenue and partnership goals - Lead cross-functional collaboration on demand generation, go-to-market campaigns, and field-level engagement to drive growth and enablement - Champion joint performance and pipeline targets by building strong relationships with executive, product, engineering, and sales teams at both Zscaler and AWS - Identify and nurture new partnership opportunities and innovative solutions to support our leadership in Cloud and AI security Who You Are (Success Profile) - You thrive in ambiguity, seeing it not as a hindrance but as the raw material to build something meaningful, and you are comfortable building the path as you walk it. - You act like an owner, fueling your bias for action with a passion for the mission, and you navigate seamlessly between high-level strategy and hands-on execution with deep integrity. - You are a problem-solver who seeks out challenges, energized by finding solutions and knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator who embraces our challenge culture by giving and receiving ongoing feedback, understanding that candor delivered with respect is the truest form of teamwork. - You are a learner with a true growth mindset who never stops developing, actively seeking feedback to become a better partner and teammate while working with purpose. What We’re Looking for (Minimum Qualifications) - Bachelor’s degree and 12+ years of experience in partner management, strategic alliances, or business development within the technology industry - Proven track record of building and growing strategic partnerships that drive long-term revenue growth and customer satisfaction - Experience working at AWS or within a cybersecurity company focused on AWS go-to-market in a business development or partnership management capacity - Strong technical acumen with the ability to connect the dots between different products and identify potential integrations What Will Make You Stand Out (Preferred Qualifications) - Established network within AWS to quickly activate CoBuild, go-to-market, and Co-Sell initiatives - Proven ability to drive joint integrations and technical roadmap initiatives through close collaboration with internal and external product and technology teams - Experience negotiating and executing complex legal agreements, ranging from EDP/PPA to strategic collaboration involving co-investments, while securing internal stakeholder buy-in #LI-hybrid #LI-JL5 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $182,000—$260,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Description Senior Director Patient Financial Services works in a fully integrated network wide leadership role to direct and oversee numerous departments involved in the Revenue Cycle, including: - Centralized Billing - Collection - Self-pay Collections - Annual Cost Reporting/Other government reporting - Denials Management - Cash Posting for the organization's hospitals Responsible for managing all operational activities of assigned departments and outside contractors which provide outsourced services such as third party collection agencies, $0 balance review, etc. Plays a key role in education, development and monitoring of Corporate Compliance policies and procedures. Organizes and leads intra-departmental efforts to maximize operational efficiency, optimize reimbursement and achieve the highest levels of customer service. Develops and presents policies throughout the organization. The position is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service possible. Essential Functions - Develops and implements departmental procedures, techniques to effectively process claims and pursue collections, maintain charge capture, cash posting for the hospital and professional environments, and report on effective denial management. - Oversees the training and monitoring of departments, financial planning, billing and collections processes to measure overall performance against appropriate benchmarks, appropriately maximizing cash collections and reducing days in accounts receivable. - Analyzes and presents data to the VP Revenue Cycle and VP Financial Operations and occasionally other Executive management regarding the revenue cycle. - Defines and implements long term strategies that allow the organization to sustain efficient and best practice payment and collection processes. - Develops policies and procedures, and operational benchmarks for system-wide standardization for best practice standards. - Manages cost reporting and other government reporting annually. - Negotiate, manage, and monitor outside contracts with vendors, as well as, internal relationships with key divisions such as IT, Financial Services, Managed Care, and Compliance. - Manages personnel/subordinate directors, managers and supervisors assigned to these departments. - Plans, establishes and revises work assignments. - Interviews, selects and recommends hiring of personnel. - Initiates changes in classification, salary action, promotion, demotion, transfer and termination. - Settles employee problems and administers appropriate discipline action. - Interfaces with all system revenue departments to ensure compliance with all applicable policies and procedures. - Serves as a resource to all levels of management throughout the system regarding recent enactments and contract requirements necessitating changes in the registration and billing process. - Coordinates closely with the Managed Care Department to preview contract language prior to signing, providing recommendations and revisions as deemed necessary, in addition to implementing new contracts. - Develops, implements and monitors procedures and policies in place to ensure compliance. - Interacts with Information Systems to develop, evaluate and maintain information systems for electronic billings, corporate compliance and collections to maximize reimbursement, provide peak performance and reporting. - Interacts with Information Systems to develop and enhance information systems for health information management, transcription, and coding needs. - Manages EPIC contractual system to ensure appropriate and timely contractuals; as well as maintain Pricing Transparency requirements as directed by local, state and federal government. - Develops key indicators reports for all departments and provides trend data to Managed Care department to enhance contracting effectiveness. - Directs Cash posting initiatives, ensuring EFT effectiveness. - Proposes, recommends and develops strategies for the System to address changes in the payer community to maximize operational efficiency and reimbursement. - Supports the Corporate Compliance efforts through investigation, policy/procedure development and monitoring. - Develops the budget for the assigned departments, allocating funds within budget limits to accomplish departmental and system objectives and goals. - Monitors variances against budget on an ongoing basis. - Ensures accurate daily/monthly statistical and financial reports. - Presents key monthly statistics and indicators to financial and system leadership. - Initiates, prepares and implements process improvement and other projects to maximize system-wide effectiveness. - Directs subordinate directors, managers and supervisors. - Oversees the interview, selection and hiring process. - Initiates changes in classification, salary action, promotion, demotion, transfer and termination. - Resolves employee problems/issues and administers appropriate disciplinary action. Qualifications - Bachelors or 10 years' related experience - Business/Finance/Other (Required) - Masters or Certified Public Accountant (Preferred) Experience - 10 years, Experience in Patient Financial Services and Revenue Integrity (Required) - 12 years Revenue Cycle (Preferred) License and Certifications - We're all in for your career.