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Saviynt

The #1 Converged Identity Platform with Intelligent Access Governance for Employees, Third Parties & Machines.

Customer Success AI Architect

AI EngineerMachine Learning EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishPython

Job Description

Customer Success AI Architect

Saviynt

• Identify and prioritize high-impact AI use cases across Customer Office teams in partnership with Revenue Operations. • Design and implement AI-driven workflows and agentic solutions across the Customer Office tech stack. • Build and scale automation and intelligence layers on top of Salesforce and the broader GTM stack. • Serve as the AI expert, partnering with Enterprise Systems and Architecture teams to define and enforce data models. • Leverage Customer data to power AI-driven insights and workflows. • Stay ahead of AI and GTM technology trends by rapidly evaluating and testing new tools and approaches.

Job Requirements

  • 5-8 years of progressively responsible experience across RevOps, GTM systems, software engineering, or technical roles in B2B SaaS
  • Strong hands-on experience with AI/ML, LLMs, and automation frameworks
  • Deep experience with Salesforce and modern GTM tech stacks
  • Strong technical skills (e.g., Python, APIs, integrations, data workflows)
  • Proven ability to design and deploy AI-driven solutions in business environments
  • Strong understanding of Customer Success processes and revenue operations
  • Ability to translate business problems into scalable technical solutions
  • Experience working cross-functionally with business and technical stakeholders
  • Highly autonomous, self-directed, and comfortable operating as a senior individual contributor
  • Curiosity and passion for applying AI to real-world business problems

Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401K
  • Unlimited PTO
  • Sick Time
  • Holiday Parties
  • Daily Catered Lunches
  • Employee Recognition Programs
  • Team Socials

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