We deliver class-leading materialographic solutions that help to make your product ambitions a reality.
Field Service Engineer
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Field Service Engineer
Struers
• Provide onsite customer service, maintenance, calibration, warranty, and break-fix repairs for precision materialographic sample preparation and analysis equipment • Travel weekly to customer sites within the assigned territory • Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment • Provide professional customer support via onsite visits, phone, email, and written correspondence • Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales • Maintain accurate and timely service documentation, customer records, and visit reports • Manage and maintain appropriate spare parts inventory within the service vehicle
Job Requirements
- Associate degree (AE) or equivalent certificate in electronic technology from an accredited technical school, or equivalent military experience
- 2–3 years of field service experience supporting electromechanical equipment
- Strong electronic troubleshooting skills with knowledge of pneumatics and hydraulics
- Ability to read and interpret electronic schematics, wiring diagrams, and pneumatic and hydraulic diagrams
- Excellent customer service and relationship-building skills
- Proficiency with MS Windows, Outlook, and Microsoft Office applications
- Valid driver’s license with a clean driving record
Benefits
- comprehensive benefits package including 401(k) with company match and immediate vesting
- medical insurance
- critical illness coverage
- short- and long-term disability
- pet insurance
- 15 days of vacation annually
- sick time
- volunteer time
- floating holidays
- birthday holiday
- company laptop and smartphone
- company van, tools, and inventory
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