• Provide excellent customer service and day-to-day support for all of Bloomerang’s customers by answering their Bloomerang questions via email, live chat, and phone. • Apply and demonstrate basic product knowledge while adhering to standard operating procedures to resolve customer issues. • Demonstrate support for Support initiatives with stakeholders and promptly respond to questions and resolve issues via written, verbal, and electronic communication. • Carry your own weight in ticket volume (approximately 25 interactions per day). • Assist customers with Bloomerang software. • Ensure proper software utilization by customers. • Conduct new customer implementations and training. • Develop and deliver training webinars to customers and internal employees. • Write and create help documents and videos. • Assist with general software quality assurance and testing. • Provide software design and functionality feedback to the Product Development team.

Title: Customer Service and Sales Consultant Location: Australia Job Description: Search by Keyword Show More Options Loading... Role Type All Work Type All Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Apply now " Customer Service and Sales Consultant Job Requisition Number: 14224 Date: 25 May 2026 Location: Oaklands Pk, SA, AU, 5046 You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a real impact in your local community. Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it. Why join Medibank? We're on a mission to create Australia's healthiest workplace. Here's what that means for you: - Flexibility: Work in-store, from home, on-site with partners, and out in the community. - Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more. - Subsidised private health insurance + fully subsidised Healthy Living Extras. - Leave for life's moments: Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more. - Growth & development: Career pathways, learning programs, and opportunities to innovate within community teams. - Inclusive culture: Seven Employee Networks supporting belonging and inclusion. About the role We have a Permanent Part-Time (0.8FTE) hybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Marion store. You may also be requested to work at another nearby store to support your wider team at times. As the face of Medibank in your area, you will: - Help customers choose the right health cover and services. - Support them across multiple channels - in-store, over the phone, online, and in the community. - Build lasting relationships and trust through personalised conversations. - Solve everyday challenges and share ideas to improve how we work. This role includes a flexible rotating roster working Monday to Friday with some Saturday work. The working hours are between 8am - 8pm with maximum 8-hour shifts (e.g. 9am - 5pm or 12pm - 8pm). You will be a part of a geographically based, cross-functional teams, with a shared goal to build stronger community connections, deepen trust, and deliver more personalised support in your area. What we're looking for You don't need health insurance experience - we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team. You are: - Great at building rapport and explaining things clearly. - Comfortable using technology and learning new systems. - A team player who is adaptable and proactive. - Detail-focused and committed to protecting customer privacy. What you'll get - Salary: $63,660 pro-rata + 12% super + performance incentives. - Benefits: Health cover discounts, wellbeing programs, flexible work, and more: https://careers.medibank.com.au/the-medibank-experience/ - Purpose-driven work: Help improve health and wellbeing in your community. Ready to make a difference? Apply now to be part of a team that's transforming how we connect with our communities and creating better health for better lives. Imagine working with us We understand that work means different things to everyone...  We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work. Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/ For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. Inclusion and Accessibility We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we're here to help. You can let us know directly in the application form, or if you'd prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work Job Segment: Neurology, Retail Sales, Sales Consultant, Part Time, Healthcare, Retail, Customer Service, Sales Apply now " Find similar jobs: Search all jobs, Medibank - Opens in a new tab. - Opens in a new tab. - Opens in a new tab. - Opens in a new tab.

• Help customers via chat, email and calls • Hop on calls with customers when needed (support or to assist the sales team) • Troubleshoot product and integration issues • Investigate bugs and reproduce problems clearly for engineering and file those tickets • Help users configure integrations with tools like Jira, Linear, ClickUp, Trello, Asana, etc. • Answer billing and subscription questions • Help trial users get value quickly • Guide customers through setup and best practices • Reduce onboarding friction and confusion • Extend trials when appropriate • Identify upgrade and expansion opportunities naturally during conversations • Surface recurring customer pain points • Help improve our help center and documentation • Create or suggest support macros and workflows • Collaborate with product/design on usability improvements • Help us improve how support works as we scale • Contribute to processes, tooling, automations, and AI-assisted support workflows • Help prioritize support conversations as we introduce a free plan

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About The Role:As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach. What You'll Work On:Customer Obsessed: - Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction. - Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment. - Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision. Insight/Metrics Driven: - Understand customer needs and preferences through direct interactions and feedback. - Use feedback to make informed decisions aimed at improving customer satisfaction. - Spot trends in customer inquiries and behavior to better anticipate their needs. - Regularly assess and adapt your approach to ensure a positive customer experience. Trusted Resource: - Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns. - Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions. - Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions. What You Will Need: - Minimum of 1 year of experience in a retail, hospitality or customer service role. - Ability to work weekends and holidays as needed. - Exceptional problem-solving skills, with the ability to navigate and resolve complex issues. - Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions. - Empathetic communication skills, with the ability to connect with customers on a personal level. - Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels. - Detail-oriented mindset with a commitment to delivering top-notch service. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $17.50/hour with an expectation of 40 hours per week. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. How we use AI in our hiring process: Taskrabbit uses an AI-assisted pre-screen tool to help confirm the basic information you share on your application (ie. work-authorization status, minimum role requirements, and availability). The AI tool does not make hiring decisions and does not reject applications. Every application and every AI pre-screen response is reviewed by a Taskrabbit recruiter before any decision is made on your candidacy. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.