TaskRabbit

Title: Marketing Specialist, Social Media & Influencer Location: New York, New York, United States; San Francisco, California, United States Category: Marketing Job Description: About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week (Tuesdays & Wednesdays) in either our San Francisco Hub or our New York City Hub. About the Job The Taskrabbit marketing team plays a critical role in driving customer acquisition, engagement, and retention. As the Social Media & Influencer Specialist, you will build Taskrabbit’s brand personality across social media, building a distinct presence that drives brand affinity and helps achieve business goals. In this role, you will manage and execute a robust content strategy across organic social channels, including content creator and influencer partnerships. The ideal candidate for this role is both creative and strategic, a master wordsmith with quick wit, and passionate about building and engaging online communities. At the core, you live and breathe social media and have a pulse on all the latest cultural and social industry trends. You have a passion for content creation, pushing the boundaries and taking smart risks to deliver results. As a core member of the Marketing team, this individual will work with key stakeholders across creative, paid, owned and earned channels, and partner closely with our Brand & Social Media Lead on cross-functional campaigns and social-led initiatives. This role will report directly to the Director of Brand & Creative. Responsibilities - Possess a deep passion for crafting social content, a keen eye for visual storytelling, and a thorough understanding of social media trends and strategies to drive strong engagement - Manage content calendar across Taskrabbit’s organic social media channels, including but not limited to brainstorming, copywriting, planning, scheduling, and publishing - Own and execute content strategy by creating still and video content for organic social channels - Actively monitor organic social media mentions and identify opportunities to engage with Taskrabbit users, influencers, and other brands - Analyze and report on the performance of social content and incorporate insights into future content decisions - Spearhead social-first campaigns and collaborate with internal (Creative, PR, CRM, etc) teams on integrated distribution strategies - Support Social Media Lead with end-to-end influencer and content creator partnerships, including sourcing, negotiation, developing briefs, and reviewing/approving content. - Qualifications - 3-5 years of experience as a Social Media Specialist or similar role - Deep knowledge of Instagram, TikTok, Facebook, Twitter (X), Pinterest, YouTube, LinkedIn and general social media best practices - Strong storyteller with the ability to develop engaging platform-native short- and long-form content - Ability to ideate and concept original content ideas both independently and in collaboration with team members - Problem solver attitude, with demonstrated ability to find creative solutions to ambiguous problems - Analytical mindset with keen ability to measure and demonstrate business impact - Strong collaborator, with excellent written and communication skills - Desired Skills & Experience - Familiar with sharing economy landscape and marketplace companies - Constantly brings fresh ideas, creativity, and innovation to social content - Excellent time-management/prioritization skills and attention to detail - Adapts well to fast-paced working environment, juggling multiple projects and adhering to tight deadlines - Team player who can also thrive independently - Professional, positive, upbeat attitude - Experience with editing and design tools like CapCut, Canva, and/or Adobe Photoshop, as well as social and influencer management tools like Dash Social - Compensation & Benefits At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $72,000 - $96,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. - Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

• Manage, coach, and develop a team of 5 to 10 CS Quality Associates across multiple regions • Drive team performance through clear goal-setting, regular feedback, and structured development plans • Foster strong engagement, accountability, and high performance standards within the team • Own QA performance metrics and reporting, ensuring accuracy, visibility, and actionable insights • Continuously evolve the QA framework, including evaluation rubrics, methodologies, and calibration processes • Identify trends and gaps in quality performance, translating insights into prioritized improvement initiatives • Ensure alignment and consistency in QA standards across US and EU operations • Adapt processes to effectively support a globally distributed team while maintaining high standards • Partner with BPO vendors to ensure quality expectations are clearly defined, met, and consistently applied • Collaborate with cross-functional teams to drive continuous improvement initiatives • Use QA insights to influence decision-making and enhance overall service delivery and processes • Own forecasting of QA evaluation volumes based on contact projections and quality coverage targets • Ensure the QA team operates efficiently by balancing evaluation output, quality, and cost

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About the Role Join our team as GTM Specialist, Canada and play a key role in driving growth in Canada. This position is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, working with external partners and is passionate about optimizing marketplace dynamics. This role reports to the Canada Country Manager and sits within the North America Commercial organization. You’ll work closely with the Canada Country Manager and cross-functional teams to execute market strategy, efficient tactical and operational plans to meet commercial goals, and strong propositions for both customers and taskers. What You’ll Work On - Conduct market analysis to understand local dynamics, competitive landscape, and tasker/client behavior, translating insights into opportunities that sharpen commercial strategy and metro-level priorities. - Partner with Country Manager to develop and execute on-the-ground initiatives that optimise and improve local fulfilment, supply activation, and client retention. - Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with marketing. - Partner with Marketing and Brand to develop and localize metro-specific campaigns and category initiatives. - Orchestrate large-scale metro activations and brand moments in collaboration with cross-functional teams. - Collaborate with Country Manager and cross functional teams to support partnerships with local initiatives and on-site activations. - Support with the execution of seasonal supply planning in partnership with Tasker Success Managers (TSMs), with tailored strategies for high-priority metros. Your Areas of Expertise - 3+ years in strategy, operations, or marketplace roles with demonstrated impact on localized growth or P&L performance. Any experience in marketing is a plus. - Bilingual French and English. - Analytical skills with experience applying funnel optimization, LTV/CAC metrics, and supply/demand modeling to real-world decisions. - Excellent communication and relationship building skills, and comfortable presenting to large groups. - Experience building and implementing repeatable go-to-market strategies or activations. - Comfort working autonomously while coordinating across departments. - Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform. - Role includes some travel within Canada and occasional travel to the United States. Ideal (Nice to have skills): - An understanding of the dynamics underlying a two-sided marketplace. - Experience working for a global brand. Location: Toronto preferred, will also consider Montreal or Vancouver. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $76,000 - 110,000 CAD. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Title: Staff Back-End Engineer, Commerce Location: San Francisco, California, United States Category: Engineering Job Description: About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our San Francisco office. About the Role: We're seeking a Staff Backend Engineer to join our remotely distributed Commerce team, someone who doesn't just build, but raises the quality bar across our entire ecosystem. You'll be instrumental in shaping the reliability, performance, and maintainability of our critical financial infrastructure, directly impacting how our customers and taskers experience money. Our Commerce team is at the heart of our operations, building and maintaining the billing, payment processing, payouts and taxes/fees that make money simple and accessible. As a Staff Software Engineer, you'll dive deep into our systems, not only delivering new features but also acting as a critical advocate for engineering rigor and operational excellence. You'll work independently and collaboratively in our team, tackling complex challenges and leaving a lasting impact on our codebase and processes. Key Responsibilities: - Architect: Define the multi-quarter technical roadmap for Commerce domains (payments, payouts, billing) along with the engineering manager and architects - driving strategy, addressing tech debt, and evolving scalable system architecture, APIs, and data models for financial correctness. - Tech Lead: Lead complex, cross-team technical initiatives involving Taskrabbit, Stripe, and Sovos. Collaborate across engineering, finance, and product to align on architecture and manage dependencies. - Solver: Translate ambiguous, high-stakes business goals into clear technical strategies, designs, and experiments. - Operational Excellence: Elevate reliability and observability (Datadog, Kafka) for money-flow systems. Own complex production debugging and drive systemic fixes. Improve incident response and automate reconciliation workflows. - Multiplier: Serve as a Ruby on Rails subject-matter expert, champion high-quality testing (RSpec) for financial systems, mentor engineers, and produce durable technical documentation. - Champion Spec-Driven Development (SDD): Lead the adoption of Spec-Driven Development (SDD) with AI tools, ensuring engineers consistently turn well-defined specs into robust Ruby on Rails implementations and comprehensive RSpec unit and integration tests. Requirements: - 7+ years professional backend engineering, with demonstrated Staff-level impact (leading complex domains, influencing multiple teams). - Deep expertise in building and evolving large Ruby on Rails applications. - Strong SQL and data modeling for financial use cases (Postgres, Snowflake). - Hands-on experience with async/event-driven systems (Kafka) handling financial data(idempotency, ordering). - Proven track record designing and owning observability/alerting for critical systems. - Mastery in production debugging, modernization, and RSpec testing for financial correctness. - Excellent communication, ability to influence without authority, and a strong ownership mentality for systems handling money and trust. Bonus Points if you have: - Experience in fintech, billing, or e‑commerce domains. - Hands-on AI tools experience with Claude, Augment CLI et al - Hands-on work integrating with Stripe, tax engines (e.g., Sovos), or similar providers. - Experience with accounting and financial reconciliation flows, audits, or compliance-sensitive systems. - Familiarity with microservice and event-driven architectures at scale. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $150,000 - $200,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Title: Workplace & Culture Specialist, NYC Location: New York, New York, United States Category: People Experience Job Description: About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a hybrid role working 4 days/week in our New York City office with the ability to work from home on Fridays. Some flexibility will be required for one-off evening or weekend office events though not often. About the Role At Taskrabbit, we’re building a workplace where people feel connected, valued, and empowered to do their best work — no matter where they are. As our Workplace & Culture Specialist, you’ll own the full employee experience for all Taskrabbit teammates across New York, London and the EU — from those working in our New York City hub to our hundreds of remote employees internationally. You’ll oversee the rhythm and energy of our NY and London offices, coordinate vendors, and ensure a vibrant onsite culture — while also designing and executing connection moments, meetups, and engagement programs that unite our distributed EU team. This is a role for a doer and a dreamer: someone who can think strategically about culture and inclusion, while jumping in to make it all happen. This position requires being onsite in our New York City office 3–4 days per week, with occasional evening or weekend flexibility for in-office events. What You’ll Do - Own the NY and EU employee experience: Lead culture, engagement, and connection programs that reach every NY and EU employee — whether remote or in-office. - Foster connection globally: Organize regional cultural programming, remote connection moments and local meetups to strengthen connection across the NY, LON and EU team. - Create an exceptional workplace experience: Manage daily NY & LON office operations — facilities, vendors, supplies, visitor and onsite logistics — ensuring an inclusive and energizing space. - Lead events and cultural programming: Be the chairperson of our Events & Connection Committee, planning and executing in-office and virtual events, celebrations, and connection rituals that bring our values to life. - Champion inclusion and belonging: Support Employee Resource Groups and recognition initiatives, from Culture Rockstar awards to heritage month celebrations and milestone moments. - Partner across the People Experience (PEX) team: Collaborate on onboarding, recognition, offboarding and wellbeing programs to ensure a cohesive global experience that feels locally relevant. - Enhance hybrid connection: Build systems and traditions that bridge the gap between our office and remote teammates — ensuring every U.S. & E.U. employee feels seen, supported, and included.m - Track and evolve: Monitor participation, engagement, and sentiment to continuously improve the global employee experience; share insights with People leadership. Who You Are - A connector at heart — passionate about building community and creating belonging across in-person and remote environments. - Experienced in employee engagement, workplace operations, or event planning, with strong attention to detail and project management skills. - Excited to blend strategic program design with hands-on execution — from shaping culture initiatives to setting up a team lunch. - Adept at collaborating cross-functionally and communicating clearly with diverse stakeholders, including senior leadership. - Inclusive, empathetic, and energized by bringing people together — whether on Google Meet Video or in a conference room. - Comfortable flexing your schedule occasionally to support evening or weekend events. - Maintains a high level of confidentiality and trust when handling sensitive facilities and organizational matters. Why You’ll Love Working Here - Shape the entire global employee experience at a company that’s redefining hybrid culture. - Be the bridge between our in-office and remote teams, ensuring every employee feels connected and inspired. - Join a passionate People Experience team that believes inclusion, creativity, and community are key to doing great work. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $72,000 - $96,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About The Role You will be joining a remote team of 20+ advocates in Poland that are in charge of improving conversions and reducing cancellations within our 6 European markets (UK, Germany, France, Spain, Portugal and Italy). You will monitor booking funnels to identify 'stuck' tasks and intervene when our algorithm needs a human touch - using email, internal tools, and phone calls to ensure the jobs get done. You will act as a Task Support Coordinator, navigating complex, nuanced conversations with our German clients and Taskers to save cancellations and drive revenue. Based in Poland, this is a remote first position reporting to the Operations Team Lead. We aim to live our values in every interaction and are looking for colleagues who care deeply about making everyday lives easier for our community. Join us in creating a better everyday life for everyday people! Responsibilities - Understand the business requirement for each programme that you are working on and be able to put in action the SOPs of each one that you are assigned to work on. - Diligently take notes while performing your core duties and make suggestions to your team leader of how things can be improved. - Efficiently address & solve user issues primarily via live channels while maintaining & exceeding KPIs aimed at customer satisfaction, productivity, and accuracy. - Efficiently manage time to make relevant phone calls while maintaining quality interactions. - Build connection and trust with your stakeholders, going above and beyond to provide an exceptional experience, with the aim to resolve their queries in an appropriate manner first time. - Be organized, accountable and responsible - using your resources to keep informed of all SOPs and programme changes as they occur. Skills/experience - We're looking for candidates with great people skills! - Minimum 6 months of customer service experience, contact center experience or similar. - Excellent customer service skills: You must exhibit empathy, courtesy, kindness, efficiency, confidence and helpfulness. - Displays excellent time management and takes pride in a job well done. - Excellent typing skills and adaptable in navigating online tools and systems. - We’re growing! Adaptability and a love for change and improvement in a fast-paced environment. - Excellent written & verbal communication skills: have a strong command of grammar and spelling. - Excellent Communication Skills: Ability to articulate persuasively over the phone to engage potential customers. - Strong critical thinker and adept at problem-solving. - Interpersonal skills: Remains open to others' ideas and exhibits willingness to try new things. - Resilience and Persistence: Willingness to face rejection and persistently pursue leads. - Prior experience in sales over the phone, preferably in cold calling. - Ability to take ownership and solve problems - Available full-time (40 hours / week). - Fluency in English & German - Eligible to work in Poland, we will not support relocation for this position. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Please submit your CV/resume in English, as this role operates in an English-speaking environment. This is a remote position based in Germany. Occasional travel to Berlin may be required for team collaboration and business needs. About The RoleTaskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want — all while saving the day for someone in their city. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. We’re proactive—helping Taskers before they realize they need support. These approaches, employed at the local level, result in higher quality, more retentive, and more satisfied Taskers. The work you do will support our overall managed marketplace strategy, helping to ensure that every job gets done so well that Taskers and clients come back again and again. You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue. You will be the face of Taskrabbit to Taskers in your market and seen as a regional expert across the organization. What You’ll Do - Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle—including activation, billing, retention, and churn. Advise and/or take direct action to acquire quality Taskers when needed. - Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance. - Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle. - Actively grow Tasker participation in scaled lifecycle programs to reach more Taskers. Determine the most effective communication channels to reach Taskers. - Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience. - Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership. - Design and lead experiments to improve supply alignment and Tasker success. - Be a product expert. Know what features are live, how they work, and be able to explain them to an external audience. Validate and submit bug reports when we hear issues from Taskers. - Lead community engagement efforts—hosting office hours, profile workshops, and Tasker socials to foster a vibrant and inclusive community. - Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue. - Share learnings, pitfalls, and wins with the global Tasker Operations team to improve programs and/or create new ones. - Travel up to 10% for metro-specific and team events. About You - Based in Berlin or an easily commutable distance into this city, with availability to potentially travel to other main regions as required. - 4+ years in marketplace operations, customer success, community management, or comparable roles. - Bachelor’s degree or equivalent practical experience. - Full professional fluency in English and German. - A proficient user of data to derive actionable insights and make decisions. - A highly effective and confident communicator and negotiator virtually, on the phone, and in person; a skilled facilitator who can engage audiences from 1 to 100. - A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment and knows when to ask for help. - A low‑ego collaborator who thrives in fast‑moving, globally distributed teams. - Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives. - An enthusiastic “people person” who derives joy from helping people succeed. - Well organized with excellent time management and prioritization skills, and phenomenal attention to detail. - Bring passion and playfulness to your work and those around you. - Proficient with BI, Google Workspace, and customer success tools. Nice to Have - Experience managing community programs across multiple metros or countries. - SQL and Sigma proficiency. - Marketplace or gig‑economy background. - Romanian language proficiency is a plus. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is €43,000 - €56,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility. About The Role: As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach. Our Values: - Obsess over Clients and Taskers - Win Together with Heart - Own the Challenge - Be Bold - Move Forward. Move Fast What You'll Work On: Customer Obsessed: - Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction. - Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment. - Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision. Insight/Metrics Driven: - Understand customer needs and preferences through direct interactions and feedback. - Use feedback to make informed decisions aimed at improving customer satisfaction. - Spot trends in customer inquiries and behavior to better anticipate their needs. - Regularly assess and adapt your approach to ensure a positive customer experience. Trusted Resource: - Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns. - Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions. - Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions. What You Will Need: - Minimum of 1 year of experience in a customer service role. - Exceptional problem-solving skills, with the ability to navigate and resolve complex issues. - Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions. - Empathetic communication skills, with the ability to connect with customers on a personal level. - Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels. - Detail-oriented mindset with a commitment to delivering top-notch service. - Fluency in English is required Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 78,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a remote role based in Poland. Employment is subject to presentation of a valid document authorizing legal work in Poland. All applicants must meet current Polish immigration regulations and provide proof of work eligibility. About The Role: As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach. Our Values: - Obsess over Clients and Taskers - Win Together with Heart - Own the Challenge - Be Bold - Move Forward. Move Fast What You'll Work On: Customer Obsessed: - Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction. - Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment. - Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision. Insight/Metrics Driven: - Understand customer needs and preferences through direct interactions and feedback. - Use feedback to make informed decisions aimed at improving customer satisfaction. - Spot trends in customer inquiries and behavior to better anticipate their needs. - Regularly assess and adapt your approach to ensure a positive customer experience. Trusted Resource: - Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns. - Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions. - Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions. What You Will Need: - Minimum of 1 year of experience in a customer service role. - Exceptional problem-solving skills, with the ability to navigate and resolve complex issues. - Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions. - Empathetic communication skills, with the ability to connect with customers on a personal level. - Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels. - Detail-oriented mindset with a commitment to delivering top-notch service. - Fluency in English is required Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Please submit the English version of your CV! This role requires fluency in German (Native) and Intermediate to Advanced English. This is a Remote role and can be based anywhere in Germany .About the role:We are looking for a savvy, data-driven Marketer to help us continue to grow and scale quickly in the German Market. A creative Marketer, who has marketplace experience across digital and offline channels using value data-driven decision-making. Our ideal candidate would be passionate about the on-demand economy and would come up with ideas of how to help us grow our brand and business. As the Senior Marketing Specialist for Germany, you will own the local marketing plan across all channels. You will work with the central marketing team across paid channels (Search, Display, Paid Social, App, events, partnerships) and owned and earned channels (local email content, SEO, blog, Push, PR, Influencers). You will be responsible for driving demand in your local market and working with the country team to deliver revenue. This role will report directly to the Country Manager, with a dotted line to the EU Marketing Director. This is a coverage for maternity leave. What you will work on: - Own and execute the go-to-market strategy for Germany, integrating paid performance channels (SEM, Social, Display) with organic levers (SEO, CRM, Influencer, PR) to drive full-funnel marketing. - Develop a Germany-specific marketing playbook, including detailed lifecycle journeys and tailored campaigns to convert new visitors into loyal clients. - Collaborate closely with channel managers (SEM, SEO, Email, Push, Display, Paid Social, Affiliate, Organic Social, Influencers, and PR) to ensure the German marketing strategy is fully localized and ROI-focused. - Roll up your sleeves to plan, launch, and optimize campaigns together with channel managers — including reviewing creative, building landing pages with the Marketing team, and analyzing performance data. - Set and monitor performance metrics, ensuring campaigns are aligned to KPIs like CAC, ROAS, conversion rate, and retention. Iterate quickly based on learnings and results. - Leverage data to identify areas of opportunity and execute innovative tests/projects to drive growth and engagement. - Partner with the Product, Operations, Partnerships, Localisation and Data teams to improve funnel conversion, optimize city-by-city activation, and enhance the local client experience. - Serve as the main marketing point of contact for Germany, working side-by-side with the Country Manager to align plans with growth objectives and OKRs. - Maximize brand partnerships, especially with IKEA and external partners, by developing co-marketing campaigns, in-store activations, and shared promotional initiatives. - Collaborate with the global design and brand teams to create content and creative asset that reflect the tone of the German market while staying true to our global brand. - Build and manage local brand partnerships that elevate Taskrabbit’s visibility and relevance across target audiences. Your areas of expertise: - Fluent in English and German with deep knowledge of the German market and its nuances - B2C marketing experience at an advertising agency or start-up company. - A self-starter who thrives in a fast-paced, remote-first, and entrepreneurial environment. - Hands-on marketer with experience managing and executing campaigns across both online and offline channels, paid and organic marketing channels. - Proven track record of delivering results, optimizing ROAS, and making data-informed decisions. - Confident working across cross-functional teams and driving initiatives from concept to launch — not afraid to get into the weeds when needed. - Data-driven mindset, good at identifying insights and data storytelling. - Comfortable with marketing tools and platforms (e.g., Google Analytics, Looker, Excel/ Sheets, Meta Ads). - Must be available for a 12-month contract. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay range for this position is €52,000 - €75,000. This is the base pay range only, and does not include any other total cash compensation amounts, such as company bonus or benefits. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.