• Planejar, elaborar e executar testes manuais em aplicações e sistemas. • Validar funcionalidades de acordo com os requisitos de negócio. • Registrar, acompanhar e auxiliar na resolução de defeitos identificados. • Apoiar a garantia da qualidade dos produtos desenvolvidos. • Colaborar com equipes de desenvolvimento, produto e negócios. • Participar de revisões e validações de requisitos e funcionalidades.

Title: Senior Software Quality Assurance Analyst Location: Millington, TN United States Job Description: Job Type Full-time Description Client Solution Architects (CSA) is currently seeking a Senior Software Quality Assurance Analyst to support a program onsite in Millington, TN. - Onsite/Hybrid/Remote work schedules subject to change based on contract requirements. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This role is contingent on award. How Role will make an impact: - Programs, analyzes, and runs tests on new or modified software programs, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines. - Conducts compatibility tests with vendor-provided programs. - Runs in-depth testing, detects problems, recommends solutions, and determines if program requirements have been met. - Recommends program improvements or corrections to programmers. - Writes, revises, and verifies quality standards, and test procedures for program design and product evaluation to attain quality of software economically and efficiently. - Reviews computer operating log to identify program processing errors. - Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards. - Observes computer monitor screen during program test to detect error codes or interruption of program and corrects errors. - Identifies differences between establishment standards and user applications, and suggests modifications to conform to standards. - Sets up tests at request of user to locate and correct program operating error following installation of program. - Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. - Writes documentation to describe program evaluation, testing, and correction. - May evaluate proposed software or software enhancement for feasibility. - May develop utility program to test, track, and verify defects in software program. - May write programs to create new procedures or modify existing procedures. - May train software program users. Requirements What you'll need to have to join our award-winning team: - Clearance: Must possess and maintain an active Secret Clearance - Bachelor's degree in information technology, management information systems, computer science, mathematics, statistics, business, engineering, or physical science - 10 years of experience with complex problem solving, software, systems, business processes, cyber security, network, hardware installation, network management, enterprise communications, information assurance, system administrator, data standardization. Physical Requirements: While performing the duties of this job, the employee is regularly required to: - Sit for extended periods of time and work at a computer workstation - Use hands and fingers to operate keyboards, mice, and other input devices - Communicate effectively, both verbally and in writing - Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust - Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks - Lift and/or move equipment weighing up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims • Verify that the claims support the physicians determinations in long-term disability claims • Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met • Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases • Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client • Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability • Participate in other duties and special projects, as assigned, based on business needs

• Oversight of QA staff • Ensure appropriate QA staff are assigned to each file to designate file handling responsibilities amongst the team • Supervise the assigned staff and manage the File Review Board to ensure a timely and accurate process of each file • Provide details of board reviews to managers to ensure efficiency and productivity of staff • Assist in identifying & correcting staff performance including promotions, discipline, coaching and termination of staff • Assist in hiring qualified candidates for QA open positions • Ensure that all QA staff adhere to and meet their specific job duties • Following up with Physicians for outstanding reports • Reviewing received reports for accuracy • Delivering completed reports back to all applicable parties • Following all client-specific instructions • Actively participate in issue resolution by working with the required QA, physicians, account managers, and/or other related parties • Follow up with physicians with any additional questions or need for further clarification • Ensure referrals meet the client-directed Turn Around Time (TAT) • Ensure correct Doctor Payment amount and Client Invoice amount upon approval of referrals • Review reports accompanying medical records to ensure that the report is complete, that all questions posed have been addressed and that the report is free of errors • Assist management team with intake completion • Act as the liaison between the reviewer, team member and client regarding the process or status of the file • Assist in communications with the requester regarding questions and issues • Other duties & special projects, as assigned and based on business needs