Client Solution Architects - CSA

Title: Senior Software Quality Assurance Analyst Location: Millington, TN United States Job Description: Job Type Full-time Description Client Solution Architects (CSA) is currently seeking a Senior Software Quality Assurance Analyst to support a program onsite in Millington, TN. - Onsite/Hybrid/Remote work schedules subject to change based on contract requirements. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This role is contingent on award. How Role will make an impact: - Programs, analyzes, and runs tests on new or modified software programs, including documentation, diagram, and flowchart, and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines. - Conducts compatibility tests with vendor-provided programs. - Runs in-depth testing, detects problems, recommends solutions, and determines if program requirements have been met. - Recommends program improvements or corrections to programmers. - Writes, revises, and verifies quality standards, and test procedures for program design and product evaluation to attain quality of software economically and efficiently. - Reviews computer operating log to identify program processing errors. - Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards. - Observes computer monitor screen during program test to detect error codes or interruption of program and corrects errors. - Identifies differences between establishment standards and user applications, and suggests modifications to conform to standards. - Sets up tests at request of user to locate and correct program operating error following installation of program. - Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. - Writes documentation to describe program evaluation, testing, and correction. - May evaluate proposed software or software enhancement for feasibility. - May develop utility program to test, track, and verify defects in software program. - May write programs to create new procedures or modify existing procedures. - May train software program users. Requirements What you'll need to have to join our award-winning team: - Clearance: Must possess and maintain an active Secret Clearance - Bachelor's degree in information technology, management information systems, computer science, mathematics, statistics, business, engineering, or physical science - 10 years of experience with complex problem solving, software, systems, business processes, cyber security, network, hardware installation, network management, enterprise communications, information assurance, system administrator, data standardization. Physical Requirements: While performing the duties of this job, the employee is regularly required to: - Sit for extended periods of time and work at a computer workstation - Use hands and fingers to operate keyboards, mice, and other input devices - Communicate effectively, both verbally and in writing - Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust - Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks - Lift and/or move equipment weighing up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).

Assess and troubleshoot network systems, review engineering products, mentor teammates, and maintain compliance with governing requirements while applying expertise in network technologies and configurations.

Monitor system performance, manage network access, analyze incident data, and develop technical training. Apply cybersecurity principles and ensure compliance with data security standards to enhance service delivery and support operations.

• Lead efforts to identify, qualify, and capture new business opportunities within the Navy/USMC sector • Develop and execute comprehensive capture strategies for priority opportunities, from early engagement through proposal submission • Conduct competitive analysis, price-to-win assessments, and solution development for targeted opportunities • Forecast and develop a robust pipeline of new business opportunities, with focus on programs valued at $10M+ • Participate in and lead proposal development efforts, including technical approaches, pricing models, and business cases • Coordinate with technical, operations, and finance teams to ensure competitive and compliant proposals • Monitor and track Navy/USMC acquisition activities, forecast documents, and procurement schedules • Serve as the primary liaison with Navy/USMC stakeholders, including contracting officers, program managers, technical leads, and other government personnel • Build, maintain, and leverage an extensive network of key decision-makers and influencers within the Department of the Navy • Conduct regular customer engagement activities to understand mission needs, program challenges, and future requirements • Develop and maintain strategic relationships that position the company for long-term growth and partnership opportunities • Engage with prime contractors and teammates to identify and pursue teaming opportunities • Maintain detailed records of customer interactions, preferences, and strategic insights • Represent the company at key Department of Defense and Navy/USMC industry events, conferences, and networking functions • Build and maintain relationships with industry leaders, potential partners, and key stakeholders across the DoD and Navy/USMC sectors • Contribute to thought leadership by participating in panels, roundtables, and industry forums • Stay current on Navy/USMC modernization priorities, budget trends, and acquisition strategies • Enhance the company's reputation and visibility within the Department of Defense and Navy/USMC communities • Monitor and analyze Navy/USMC market trends, competitive landscape, and emerging opportunities • Provide strategic recommendations to leadership on market positioning, capability development, and investment priorities • Collaborate with business development team to align capture strategies with company growth objectives • Identify white space opportunities and potential areas for expansion within Navy/USMC portfolios • Track win/loss data and conduct lessons learned to continuously improve capture effectiveness • Work cross-functionally with program management, technical, contracts, and finance teams to support capture and proposal efforts • Mentor and guide junior business development staff on Navy/USMC acquisition processes and relationship management • Foster a collaborative, high-performance culture focused on customer success and business growth

• Design innovative, win-focused technical solutions for proposal responses to DoD solicitations (RFPs, RFIs, BAAs, OTAs) • Develop compelling technical approaches that differentiate our solutions from competitors • Create architecture diagrams, system designs, concept of operations (CONOPS), and technical solution graphics for proposals • Analyze solicitation requirements and develop compliant, cost-effective technical solutions • Collaborate with capture managers, program managers, and business development teams to shape opportunities • Support customer engagements and technical discussions during capture activities • Evaluate emerging technologies and innovation opportunities for proposal differentiation • Develop technical discriminators and value propositions for competitive pursuits • Conduct competitive analysis and assess competitor technical approaches • Support orals preparation and technical presentations to government customers • Provide technical solutioning for teaming agreements and subcontractor negotiations • Participate in gate reviews and proposal color team reviews (pink, red, gold) • Write persuasive, compliant technical volumes for proposal submissions • Develop executive summaries, management approaches, and past performance narratives • Create clear, compelling content that addresses evaluation criteria and win themes • Create technical approaches alongside technical SMEs and capture managers to craft win themes and strategic narratives, and describe methodologies to include technical/management approaches, communication, and risk management and mitigation • Develop capability statements, white papers, and technical marketing materials • Produce compliant responses to technical requirements (L, M, C matrices) • Ensure proposal content aligns with win strategy, themes, and discriminators • Collaborate with subject matter experts to extract and articulate technical content • Edit and refine proposal sections for clarity, compliance, and persuasiveness • Manage proposal content in collaboration tools • Develop past performance case studies and project descriptions • Support responses to RFIs, sources sought notices, and pre-solicitation activities • Create compelling graphics, tables, and visual elements to enhance readability • Ensure compliance with page limits, formatting requirements, and solicitation instructions