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Client Services Manager
Location
Florida + 3 moreAll locations: Florida | Kansas | North Carolina | Texas
Posted
107 days ago
Salary
0
Seniority
Senior
Job Description
Client Services Manager
Iron Mountain
• Lead the implementation and ongoing management of assigned programs • Maintain comprehensive program documentation • Lead the onboarding process for new clients • Effectively communicate client requirements • Prepare business review decks and participate in discussions • Monitor program revenue, profitability, and overall health • Manage program risks and issues • Collaborate with the Business Development team
Job Requirements
- Bachelor’s Degree or equivalent experience
- 5 years in account management and/or client services
- Demonstrable proficiency in Microsoft Office applications
- Ability to evaluate, troubleshoot, and resolve client issues
- Exceptional written, verbal, and presentation skills
- Strong time management skills
Benefits
- Flexible work arrangements
- Professional development
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