• Support weekly and bi-weekly payroll processing, including bonuses, special earnings, and other payroll adjustments. • Monitor federal, state, and local payroll tax laws and translate regulatory changes into actionable payroll procedures. • Manage payroll tax notices, including federal, state, local, unemployment, withholding, and jurisdictional discrepancies. • Partner with tax agencies and third-party payroll providers, including ADP, to investigate and resolve payroll tax issues. • Audit employee “lived in” and “worked in” data across multiple entities and states to ensure accurate tax jurisdiction mapping. • Review employee tax profiles to confirm occupational taxes, local withholdings, and state-specific requirements are active and calculating correctly. • Monitor State Unemployment Insurance accounts, new state registrations, and SUI rate accuracy. • Support audits related to state-specific tax exemptions, PFML, paid leave programs, and other payroll tax exclusions. • Assist with employee lifecycle updates, including new hires, terminations, and status changes, to ensure accurate payroll data flow. • Facilitate internal bank transfers and payroll-related remittances, including FSA funding. • Support timesheet governance by helping track employee and manager submission/approval deadlines. • Identify payroll tax trends, recommend corrective actions, and help prevent recurring compliance issues.

• Process payroll for multiple clients with varying pay frequencies (weekly, bi-weekly, semi-monthly, monthly) • Validate payroll data including earnings, deductions, taxes, and adjustments • Review and balance payroll prior to finalization and transmission • Manage off-cycle payrolls, bonuses, and adjustments as needed • Ensure payroll is processed accurately and delivered within client deadlines • Serve as primary payroll contact for assigned client portfolio • Communicate payroll timelines, requirements, and issue resolution clearly • Provide consultative support on payroll best practices and compliance • Maintain strong relationships and high client satisfaction • Ensure compliance with federal, state, and local payroll regulations • Support tax filings, amendments, and quarter/year-end activities (W-2s, 941s, etc.) • Monitor changes in payroll legislation impacting clients • Audit payroll inputs/outputs for discrepancies • Investigate and resolve payroll errors, variances, and client inquiries • Partner with internal teams (tax, benefits, HRIS) for issue resolution • Utilize payroll systems (e.g., UKG Pro, ADP, Workday) to process payroll • Maintain and update payroll configurations, earnings/deductions, and employee data • Identify opportunities to automate manual processes and improve efficiency • Document SOPs and maintain payroll processing documentation • Track time accurately across clients, projects, and payroll cycles • Meet utilization and billable hour targets • Support forecasting and workload balancing across client portfolio

Title: Payroll & Benefits Specialist Location: Remote - UK Department: People Job Description: Description Join Zepz: Breaking Down Borders, Together Our Meaningful Mission At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech.Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections. Who You'll Be Joining We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk. Our Core Commitments — What We Live By Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact: - Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other. - Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering. - Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve. Perks of Joining Our Team We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performanceOur remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel About the Role We are looking for a detail-driven Payroll & Benefits Specialist to join a lean, high-performing People Operations team. Reporting to the Payroll Lead, you will own the day-to-day execution of payroll across the UK and additional European countries — ensuring every employee is paid accurately and on time, every cycle. This is a role for someone who thrives in ambiguity, takes full ownership of their work, and does not need hand-holding to deliver. You will operate autonomously within a remote-first, fintech environment and be expected to bring structured thinking, regulatory knowledge, and a continuous-improvement mindset to everything you do. What to Expect - Process accurate, timely payrolls for UK and European employees across multiple pay cycles and jurisdictions - Manage all payroll events end-to-end: new starter onboarding, leavers, salary changes, promotions, and benefit deductions - Act as the first point of contact for payroll queries from employees and internal stakeholders, resolving issues promptly and professionally - Ensure correct integration between payroll, HR, and finance platforms — flagging data gaps proactively - Supporting the existing payroll team to resolve issues and answer queries from the employee population Reporting & Reconciliation - Produce payroll journals and reports for Accounting and Treasury on schedule - Reconcile payroll data each cycle, investigating and resolving discrepancies before sign-off - Ensure payroll accounts are funded accurately and on time, in line with internal financial controls Regulatory Compliance - Complete all statutory filings and regulatory submissions across UK and European payrolls (e.g. RTI, P60s, country-specific social security filings) in conjunction with our payroll processor - Stay current on payroll legislation changes across relevant jurisdictions — particularly where they intersect with financial services regulation - Maintain accurate payroll records in line with data retention policies and security standards Controls & Governance - Follow and help maintain payroll policies and procedures, flagging gaps or risks to the Payroll Lead and Head of People Operations - Support internal and external payroll audits, providing accurate records and clear documentation - Apply strong data hygiene and access controls in line with our financial security standards Process Improvement - Identify recurring issues or inefficiencies in existing payroll workflows and propose practical solutions - Support automation and tooling initiatives to reduce manual effort and increase accuracy - Contribute to a culture of continuous improvement — raising problems with solutions, not just flags What We're Looking For Essential - Proven experience processing UK payroll end-to-end, including statutory compliance (RTI, auto-enrolment, statutory payments) - Hands-on experience with at least one additional European payroll jurisdiction (e.g. France, Germany, Belgium) - Confident working remotely and autonomously — manage deadlines and proactively communicate blockers - Strong attention to detail and numerical accuracy; you check your own work before submitting - Experience in a fintech, financial services, or mature scale-up environment - Comfortable with ambiguity — you can operate in environments where processes are still being built Desirable - CIPP qualification or working towards it - Experience with cloud-based payroll or HRIS platforms (e.g. HiBob, Deel) - Exposure to multi-currency payroll or cross-border employment arrangements - Experience supporting or preparing for payroll audits Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world. Ready to Apply? Let’s Go.

• Subject Matter Leader in Thailand for payroll compliance, legislation and local regulations. • Acting as the key reference point for teams internally on standard payroll service, business process, SCP technology, and compliance matters. • Working closely with the Product configuration team to guide their development roadmap. • Review and analyze current payroll procedures and checklists, in order to recommend changes leading to best practice solutions. • Ensure cross-platform compliance and regulatory standards are met. • Evolve Strada Pay's competitive market offering in terms of functionality, cost effectiveness and user experience. • Responsible for driving continuous improvement to SCP in the country. • Train “Floor Walkers” in the operations teams.