Role Description A detail-oriented and persistent Billing & Authorizations Coordinator is sought to support insurance billing and authorization processes in a fast-paced healthcare environment. The successful candidate will be responsible for: - Following up with insurance companies regarding billing claims and authorization requests - Ensuring claims and authorizations are processed and honored in a timely manner - Maintaining detailed records of claim statuses, follow-ups, and communication history - Coordinating communication with insurance providers, patients, and internal teams - Monitoring outstanding claims and escalating unresolved issues when necessary - Supporting billing and authorization workflows and administrative processes - Maintaining professionalism and persistence during insurance follow-up calls - Assisting with scheduling, reporting, and documentation management as needed - Ensuring accuracy and compliance with billing and authorization procedures - Supporting additional operational and administrative tasks as required Qualifications - Bachelor’s degree (BA/BS) highly preferred - Previous experience in billing, authorizations, insurance follow-up, healthcare administration, or customer service preferred - Strong communication and follow-up skills required - Ability to stay organized and manage multiple claims and tasks simultaneously required - Strong attention to detail and problem-solving abilities required - Ability to professionally communicate with insurance companies and providers required - Basic CRM knowledge required - Ability to work independently in a fast-paced remote environment - Persistence and professionalism when handling insurance claim follow-ups required - Proficiency in Microsoft Office and administrative systems preferred - Reliable internet connection and a suitable home office setup - Comfortable working U.S. hours Benefits - Remote work from home Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Oversee all billing processes and insurance authorizations. • Submit new authorization requests and follow up on expiring authorizations. • Run monthly billing and authorization reports to ensure all records remain up to date. • Communicate daily with insurance payors regarding authorizations, claims, and billing inquiries. • Follow up on billed claims to ensure timely processing and payment resolution. • Maintain accurate records and documentation related to billing and insurance processes. • Assist with resolving claim discrepancies, denials, and billing issues. • Ensure all billing activities are completed accurately and within required timelines.

• Guarding Revenue Accuracy: You will meticulously review, edit, and audit complex time tracking sheets within custom time management systems. By catching errors in grammar, codes, and service descriptions before they reach the client, you ensure absolute billing integrity. • Streamlining Portal Workflows: You will take full ownership of major client billing portals, converting financial documentation into crisp, organized formats and uploading invoices swiftly to guarantee zero friction or delays in payment cycles. • Connecting Key Stakeholders: You will act as a central communications bridge, daily managing active shared inboxes and seamlessly collaborating with Collections departments, internal managers, and regional field offices to resolve inquiries instantly. • Building the Playbook: You will pull regular monthly reporting insights and proactively document unique, client-specific billing rules and instructions into clear, repeatable processes to scale internal performance.

Title: Applicant Processing Specialist, Truework Location: Nashville TN United States Job Description: Truework, recently acquired by Checkr, provides access to crucial employment, income information, and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup! As a QA Specialist, you will safeguard the integrity of Truework verifications by auditing HR Reports and Outreach workflows for accuracy, completeness, compliance, and professionalism. You'll apply rulesets used in Report QA (identity/entity matching, data consistency/completeness, correctness), and assess adherence to Smart Outreach cadences across phone, email, and fax. Your work will help to directly improve verifier satisfaction, reduce rework, and support on-time delivery targets. What You'll Do: - Audit completed verification reports against Report QA rulesets, validating identity and entity matching, field completeness, internal consistency, and reasonableness of data. - Execute Outreach QA reviews on a randomized sample of manual-source verifications (email, fax, phone, third-party providers), ensuring required actions are logged, follow-ups meet cadence expectations, and communications meet tone and professionalism standards. - Use the Internal Validator findings to confirm required fields are populated (e.g. employment status with corresponding dates), and flag illogical data (e.g. inactive target with missing end date). - Document QA outcomes precisely (pass, soft fail, hard fail, warning), citing evidence and rule references to enable rapid fixes and learning feedback loops. - Collaborate with Outreach and Transcription team leadership to resolve discrepancies, coach to standard work, and reduce repeat errors over time. - Support SLA and KPI attainment by promptly reviewing queued items and escalating risk on time-sensitive verifications. What You Bring: - Experience with or interest in QA, operations auditing, or compliance within background screening, VOE/VOI lending, HR operations, or similar data-sensitive environments. - Working knowledge of the Truework verification workflows, including manual outreach methods and transcription best practices; familiarity with Report QA concepts (rulesets and outcomes). - Detail orientation with structured note-taking and the ability to cite evidence for each QA finding; strong written communication and professional etiquette. - Analytical judgment to distinguish between soft fails and hard fails, escalate appropriately, and recommend course corrections. - Exposure to Looker-based sampling and/or dashboards for audit selection and metrics tracking. - Understanding of FCRA-adjacent practices and secure data handling expectations. - An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. Pay Transparency Disclosure We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. Hourly Pay Range (Nashville, TN) $18.27 - $23.08 USD What We Offer - A fast-paced and collaborative environment - Learning and development allowance - Competitive cash and equity compensation, and opportunity for advancement - 100% medical, dental, and vision coverage - Up to $25K reimbursement for fertility, adoption, and parental planning services - Flexible PTO policy - Monthly wellness stipend At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location. -