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Drata

Drata is the smartest way to achieve continuous framework compliance for SOC 2, ISO 27001, HIPAA, GDPR, and many more.

Technical – CS Enablement Manager

ManagerManagerFull TimeRemoteSeniorTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$127.4K - $157.4K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Technical – CS Enablement Manager

Drata

• Embed deeply with Customer Success teams to understand strengths, gaps, and performance trends across CSMs, AMs, Implementation, and Solutions Architects, then translate those insights into targeted enablement plans. • Build and maintain onboarding programs for new hires across post-sales and technical functions, including live training, virtual curriculum, certifications, and reinforcement. • Design and deliver ongoing enablement focused on renewals, expansion, product knowledge, technical adoption, and customer outcomes. • Develop technical enablement curriculum that gives technical teams deep product understanding and the confidence to guide customers through implementation, adoption, and long-term success. • Partner cross-functionally with Product, Marketing, and leadership to enable teams on new product launches, evolving workflows, and strategic initiatives. • Create high-impact training sessions, playbooks, documentation, and certifications that help teams perform consistently and scale effectively. • Establish measurable outcomes for onboarding, training, and program effectiveness, and continuously improve enablement based on results.

Job Requirements

  • 4+ years of experience in enablement, customer success, sales, technical training, or a related leadership role.
  • Experience supporting SaaS teams in product-driven environments.
  • A strong ability to communicate, facilitate, and influence effectively at all levels of the organization.
  • A builder mindset with the ability to create practical, scalable programs in a fast-moving environment.
  • Excellent organization, coaching, and program management skills.
  • The ability to connect technical depth with customer-facing impact so teams can drive adoption, retention, and growth.
  • Nice to Have but Not Required: Experience in security, compliance, risk, or adjacent technical domains.
  • Familiarity with enablement or sales methodologies such as FORCE Management, Value Selling, Sandler, MEDDICC, or similar frameworks.
  • Working knowledge of tools such as Salesforce, Gong, Highspot, Glean, or similar enablement and productivity platforms.

Benefits

  • Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success.
  • Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.
  • Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.
  • Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.
  • Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.
  • Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

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